One of the worst customer service experiences I’ve had in a long time. My order was marked as delivered but never actually reached me. I checked everything I possibly could on my end a... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
One of the worst customer service experiences I’ve had in a long time. My order was marked as delivered but never actually reached me. I checked everything I possibly could on my end a... Mehr ansehen
Unternehmen hat geantwortet
Great product, bought the wood fired oven, once semi mastered it's a great oven. The temp on outside gets a hotter than expected from the videos although at 80 degrees it's safe to touch. The colour w... Mehr ansehen
Great portable pizza oven the Diavolo. Great price compared to more known brands and you get accessories such as the heat gun which you need to make sure you have perfect temperature when making pizz... Mehr ansehen
Great value for money. Works really well, makes amazing pizza, tastes delicious. Used it twice already in 3 nights. Quick dispatch and delivery.
Delivita is a British brand specialising in high-quality, wood and gas fired pizza ovens, made for Outsiders. Designed for versatility and ease of use, their ovens are compact, portable, and perfect for both home and outdoor cooking. With a focus on creating exceptional culinary experiences, Delivita’s ovens are built for high performance, reaching cooking temperatures quickly and maintaining heat efficiently. Beyond pizza, their ovens can be used to cook a variety of dishes, making them ideal for food enthusiasts who enjoy hosting gatherings. Delivita also offers a range of accessories to enhance the cooking experience.
Lancaster, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 42 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
I recently went on a pizza master class course , having brought my Delivita outside wood burning pizza oven from them a few years ago
The tutor Bruno was excellent. A professional chef by trade, he was passionate about cooking outside and included several recipes for the likes of a sirloin steak, a carrot salad and chicken wings as well as showing how best to make and cook pizza. I left the course inspired and would recommend to anyone with a passion for cooking.
Great product at a great price. Bought it at the Glamping show. Marcus was demonstrating it. His passion and love of the product was clear.
To be honest I can't find any fault. Lovely pizza dough and delivery is next day and it's always well packed etc. good price too.
Really pleased with my pizza cutter, an extremely smart, large, good quality product which was delivered quickly. The presentation is good too - it comes in a fabric bag which is nice as I’m giving it as a gift.
Great response to order and delivered in 3 days
Great product, bought the wood fired oven, once semi mastered it's a great oven. The temp on outside gets a hotter than expected from the videos although at 80 degrees it's safe to touch. The colour we opted for sn Emerald green although the actual colour is more British Racing Green which is fine. Great communication through email and all products made to a high British standard.
The website is easy to navigate, the speed of the item been sent and the quality.
DPD driver dropped the pizza oven and we didn’t notice it until after the 48 hours had passed as the box wasn’t damaged. Which begs the question whether it was damaged by DPD of delivita. We then couldn’t raise it as an issue because they cover themselves for damage under the warranty.
The paintwork is patchy on the outside, the glue has started to break down inbetween the outer shell & the all weather cover isn’t waterproof. And despite someone getting back to me very quickly to reassure me when I questioned the integrity of the pizza oven due to the damage, we have felt rather disappointed overall with our experience.
It’s a great pizza oven and we have enjoyed using it so far but a little disappointed with some of the quality of the items. Hense my 3 star review.
Other people may not have the same experience and it seems we may have just been unlucky. But we just feel like they washed their hands of it once it had been delivered and that to me isn’t what customer service is all about.
Excellent service with fast delivery. Exceptional quality product. First pizzas last night after curing oven the day before. Fantastic this crispy pizzas every time. Well done guys!
Ordered one of Delivita's oven tables from Nisbets which turned out to be faulty. Nisbets were useless in trying to fix the situation, but Rachel from Delivita was an absolute star in getting it sorted out.
Very helpful with my order, Joe rang me and gave great advice about the appliances I was buying, I highly recommend
Fantastic product and delivered the next day which was totally unexpected but gratefully received…
Have made a couple of pizza’s plus used to make some pitta breads and the oven is awesome…
Easy ordering process. Superior products. Great customer service.
I ordered some dough balls but somehow their website picked up my old postcode on the delivery address. The rest of the address was correct, just the incorrect postcode.
The delivery was due for 1pm on a Friday. The delivery driver kept sending texts saying he was running late. I waited in my house all afternoon and nothing arrived. I checked with the delivery company and the status of the delivery was “refused”.
I attempted to contact the delivery company and Delivita several times. On Monday Delivita finally replied and told me that the delivery driver had attempted to deliver the parcel to the “postcode “ which was standard procedure. I told them that made no sense as the address clearly didn’t match the postcode. Why didn’t the delivery driver contact me when delivery was refused the same way he’d been contacting me to advise he was delayed several times.
Ultimately Delivita were not interested, said the goods were perishable so had been disposed of and offered no refund or discount off next order or any gesture of goodwill. I just have to suck it up and take the £30 loss.! Nice attitude guys!
Great price great design fast delivery and it does the job!
excellent service. delivery next day but dough was thawed. I was told it would be okay to freeze again before cooking. Tried the dough after thawing. NOT GOOD SO THREW IT AWAY.
Just had the pizza oven delivered going to try it out tomorrow night.
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