Excellent service, I messed the company about with my order, but they were polite and helpful. I'm very pleased with the product, although expensive they are robust and very well made.
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Das sagen Bewerter
We were looking for a decent quality windbreaker for the beach . Excellent quality and great chose if fabric colour . Although these are pricey i think it will last. We are taking ut to Cornwall so wi... Mehr ansehen
Unternehmen hat geantwortet
After a holiday in Jersey I was in pursuit of Balliu sunloungers for the garden and looked for a UK supplier. On finding Southsea Deckchairs this looked a definite choice. The website was clear and pr... Mehr ansehen
Unternehmen hat geantwortet
Packaging not great first time around and lounger arrived broken. However, problem dealt with very swiftly by customer service with new one delivered intact and old one removed within 2 days. Very ple... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Southsea Deckchairs was founded by Stephen Davies, a deckchair attendant working on Southsea beach during the 1980s and this is where Stephen’s love of deckchairs began. The Southsea Deckchair workshop was established in 1991, and the first batch was ready in the same year. The Southsea deckchair was developed from life-cycle testing and continuous improvement over the next 15 years with the three essential ingredients capable of withstanding a seaside environment: quality, strength and durability.
Kontaktinformationen
Unit 5, Victory Trading Estate, PO3 5LP, Portsmouth, Vereinigtes Königreich
- 023 9265 2865
- info@deckchairs.co.uk
- deckchairs.co.uk
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Fantastic customer service
Both the founder Stephen and his team member Nikki were super friendly and helpful, answering my questions before placing my order and keeping me updated throughout on availability and delivery. Really nice to deal with a business with a personal touch and some lovely humans. Very glad I found their website and very happy with my purchase.

Antwort von Southsea Deckchairs
New seats and backs for tennis chairs
Bought new slings for my Southsea Deckchair tennis chairs. My original ones were black cotton fabric,had them years but they eventually faded then ripped. Decided to go with olive green acrylic replacements.
Very easy to order, website has a lot of lovely fabrics,but loved the green which I purchased. Quick delivery by courier. Easy to fit,no instruction necessary. Beautifully made,love the quality of the acrylic fabric,and colour exactly what was wanted.
(Good match to website,but I did get some swatches of different greens to make sure).
Overall very pleased with my purchase and Southsea Deckchair experience.

Antwort von Southsea Deckchairs
Nice quality made to last
I had already bought two chairs a number of years ago, they were really good quality so l decided to buy another, the last thing you need is deck chair collapsing so I would rather buy one I know to be good quality and that will last years

Antwort von Southsea Deckchairs
Very happy with my new windbreaks
Very happy with my new windbreaks. Lovely vibrant colours, quality fabric and the poles have stainless steel tops and bottoms so hoping to get many years use out of them

Antwort von Southsea Deckchairs
Great product but crazy carriage charge
Just needed a replacement sling for our lovely deckchairs (they truly are the best quality available) after a mouse did their worst
Delivery was very efficient BUT carriage charge to post a small package was ridiculously high - felt like we were ripped off as a loyal customer

Antwort von Southsea Deckchairs
Lovely quality product
Lovely quality product, chair feels robust. Fabric beautiful. Prompt delivery.

Antwort von Southsea Deckchairs
Great service and good quality products
Good online chat communication; helpful staff; well packed items with quick delivery.

Antwort von Southsea Deckchairs
The products were of excellent quality…
The products were of excellent quality and the staff were extremely helpful
Thank you Southsea Deckchairs

Antwort von Southsea Deckchairs
As usual great deckchairs,well made.
As usual great deckchairs,well made.
Good delivery service.

Antwort von Southsea Deckchairs
Well made with good timber
Well made with good timber, using a sauna chair and tennis chair in the front room of a small flat.
Well chuffed.

Antwort von Southsea Deckchairs
Love our Edwardian deckchairs
Love our Edwardian deckchairs - good quality item and great company to buy from- helpful and informative- would recommend. Just need some sun now …..

Antwort von Southsea Deckchairs
Really good product
Really good product - wood sauna chair. Looked on the internet to find one and we thought this was the best. Decided to go and collect rather than have it sent. The people in the office were really nice. Felt good after collecting it, the way you do when you’ve got something nice from a good company. Our cat really likes it too. It is now his sunbathing place of choice.

Antwort von Southsea Deckchairs
A great product.
A great product, the team couldn't help me enough to make sure I was purchasing the correct product for my needs. Arrived promptly.

Antwort von Southsea Deckchairs
Surprisingly good service
Surprisingly good service. I made a bulk order for my employer, a prestigious institution. Southsea Deckchairs took the time to advise me which sling material would best suit my application and how to best put my employer's logo on the sling. They were patient through my employer's decision making process. The deck chairs are great. Solidly built and good looking. I compared companies and am happy with my choice.

Antwort von Southsea Deckchairs
First Class in ALL Respects
Wonderful customer service with great communication to collect a deckchair out of season!
Chair is superb! Great quality and very comfortable!

Antwort von Southsea Deckchairs
Fabulous chairs
Fabulous chairs: so well made and made for comfort. Currently set up in our room in front of the fire as haven’t found chairs for that room yet but loved the deckchairs which we can use in summer too!
Chairs!
Apart from not delivering the chairs on my preferred date, the items are great! Roma [the lady I spoke with on the phone] was extremely polite and professional.
Customer service
**EDIT to add: since writing this review, the company have now resolved this issue and I have increased the rating from 1 to 4 stars.
The deckchairs themselves are high quality and very comfortable. Sadly the customer service does not match up to the product.
I ordered two deckchairs but there were some marks on one of the covers. I emailed customer services but got no reply for several days. The company then offered a replacement sling (seat cover), which would have solved the problem, but they have never sent it.
I contacted them again six weeks after their emails went silent but they did not reply. It has now been almost four months since I placed the order.
It feels as though customer service is lacking although the deckchairs themselves are very good.

Antwort von Southsea Deckchairs
Southsea Deckchairs -quality products and service
Purchased two chairs from Southsea Deckchairs in 2021. It was a great experience being able to choose from so many bespoke options to suit our needs. The chairs are of high quality and we have enjoyed using them. One of them recently developed a fault after 3 years of use. The customer service to resolve the fault was exemplary and sorted out quickly. Nice to have someone in the UK to ring up who respond positively. I recommend this company.
Perfect for my husband he loves it
Perfect for my husband he loves it. Beautifully made. Sturdy. Delivery was on time. A brilliant experience. Thankyou
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