Southsea Deckchairs Bewertungen 

211
•
TrustScore 5 von 5

4.8

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Excellent service, I messed the company about with my order, but they were polite and helpful. I'm very pleased with the product, although expensive they are robust and very well made.

Bewertet mit 5 von 5 Sternen

We were looking for a decent quality windbreaker for the beach . Excellent quality and great chose if fabric colour . Although these are pricey i think it will last. We are taking ut to Cornwall so wi... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

After a holiday in Jersey I was in pursuit of Balliu sunloungers for the garden and looked for a UK supplier. On finding Southsea Deckchairs this looked a definite choice. The website was clear and pr... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

Packaging not great first time around and lounger arrived broken. However, problem dealt with very swiftly by customer service with new one delivered intact and old one removed within 2 days. Very ple... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Geschäft für Gartenmöbel
  2. auch in
  3. Möbelbauer
  4. Polstergeschäft
  5. Stoffgroßhändler

Vom Unternehmen geschrieben

Southsea Deckchairs was founded by Stephen Davies, a deckchair attendant working on Southsea beach during the 1980s and this is where Stephen’s love of deckchairs began. The Southsea Deckchair workshop was established in 1991, and the first batch was ready in the same year. The Southsea deckchair was developed from life-cycle testing and continuous improvement over the next 15 years with the three essential ingredients capable of withstanding a seaside environment: quality, strength and durability.


Kontaktinformationen

4.8

Hervorragend

TrustScore 5 von 5

211 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

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4.8

Alle Bewertungen

(211)

66 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Fantastic customer service

Both the founder Stephen and his team member Nikki were super friendly and helpful, answering my questions before placing my order and keeping me updated throughout on availability and delivery. Really nice to deal with a business with a personal touch and some lovely humans. Very glad I found their website and very happy with my purchase.

17. April 2025
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Antwort von Southsea Deckchairs

Thank you for your amazing feedback. I will be sure to pass this on to Nikki, she is an asset to our business. :)

Bewertet mit 5 von 5 Sternen

New seats and backs for tennis chairs

Bought new slings for my Southsea Deckchair tennis chairs. My original ones were black cotton fabric,had them years but they eventually faded then ripped. Decided to go with olive green acrylic replacements.
Very easy to order, website has a lot of lovely fabrics,but loved the green which I purchased. Quick delivery by courier. Easy to fit,no instruction necessary. Beautifully made,love the quality of the acrylic fabric,and colour exactly what was wanted.
(Good match to website,but I did get some swatches of different greens to make sure).
Overall very pleased with my purchase and Southsea Deckchair experience.

11. April 2025
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Antwort von Southsea Deckchairs

Thank you for your lovely review Frances, we really appreciate it. Hope you have great enjoyment in the chairs. Best Grant :)

Bewertet mit 5 von 5 Sternen

Nice quality made to last

I had already bought two chairs a number of years ago, they were really good quality so l decided to buy another, the last thing you need is deck chair collapsing so I would rather buy one I know to be good quality and that will last years

15. April 2025
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Antwort von Southsea Deckchairs

Thanks for your feedback Gary, we hope you enjoy the chairs for many years to come :)

Bewertet mit 5 von 5 Sternen

Very happy with my new windbreaks

Very happy with my new windbreaks. Lovely vibrant colours, quality fabric and the poles have stainless steel tops and bottoms so hoping to get many years use out of them

10. April 2025
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Antwort von Southsea Deckchairs

Thank you for your feedback Fran, I hope you enjoy your windbreaks for many years to come :)

Bewertet mit 3 von 5 Sternen

Great product but crazy carriage charge

Just needed a replacement sling for our lovely deckchairs (they truly are the best quality available) after a mouse did their worst
Delivery was very efficient BUT carriage charge to post a small package was ridiculously high - felt like we were ripped off as a loyal customer

10. April 2025
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Antwort von Southsea Deckchairs

Thank you your review, we are pleased you are happy with the sling and the quality. We are sorry you feel ''ripped off' on the carriage, however we do make a loss on this. Look forward to dealing with you in the future. :)

Bewertet mit 5 von 5 Sternen

Lovely quality product

Lovely quality product, chair feels robust. Fabric beautiful. Prompt delivery.

9. April 2025
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Antwort von Southsea Deckchairs

Thank you for the feedback Annie, we hope you enjoy your purchase :)

Bewertet mit 5 von 5 Sternen

Well made with good timber

Well made with good timber, using a sauna chair and tennis chair in the front room of a small flat.
Well chuffed.

31. März 2025
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Antwort von Southsea Deckchairs

Thank you for the review. We really hope you enjoy the chairs Andrew. Best SDC

Bewertet mit 5 von 5 Sternen

Love our Edwardian deckchairs

Love our Edwardian deckchairs - good quality item and great company to buy from- helpful and informative- would recommend. Just need some sun now …..

19. März 2025
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Antwort von Southsea Deckchairs

Thank your great feedback, Hopefully with the great weather you can get these out and enjoy them even more. :)

Bewertet mit 5 von 5 Sternen

Really good product

Really good product - wood sauna chair. Looked on the internet to find one and we thought this was the best. Decided to go and collect rather than have it sent. The people in the office were really nice. Felt good after collecting it, the way you do when you’ve got something nice from a good company. Our cat really likes it too. It is now his sunbathing place of choice.

6. März 2025
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Antwort von Southsea Deckchairs

Thanks you for coming and visiting us. It was a pleasure to meet you and we hope you and the cat enjoy the chair for years to come. :)

Bewertet mit 5 von 5 Sternen

A great product.

A great product, the team couldn't help me enough to make sure I was purchasing the correct product for my needs. Arrived promptly.

18. Februar 2025
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Antwort von Southsea Deckchairs

Thank you Sally for your feedback. Please enjoy the product :)

Bewertet mit 5 von 5 Sternen

Surprisingly good service

Surprisingly good service. I made a bulk order for my employer, a prestigious institution. Southsea Deckchairs took the time to advise me which sling material would best suit my application and how to best put my employer's logo on the sling. They were patient through my employer's decision making process. The deck chairs are great. Solidly built and good looking. I compared companies and am happy with my choice.

27. Juni 2024
Bewertung ohne vorherige Einladung
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Antwort von Southsea Deckchairs

Was great working with you and thank you for the positive feedback. Look forward to working with you in the future. :)

Bewertet mit 5 von 5 Sternen

First Class in ALL Respects

Wonderful customer service with great communication to collect a deckchair out of season!

Chair is superb! Great quality and very comfortable!

10. Dezember 2024
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Antwort von Southsea Deckchairs

Thank you very much John!

Bewertet mit 5 von 5 Sternen

Fabulous chairs

Fabulous chairs: so well made and made for comfort. Currently set up in our room in front of the fire as haven’t found chairs for that room yet but loved the deckchairs which we can use in summer too!

21. November 2024
Bewertet mit 5 von 5 Sternen

Chairs!

Apart from not delivering the chairs on my preferred date, the items are great! Roma [the lady I spoke with on the phone] was extremely polite and professional.

18. Oktober 2024
Bewertet mit 4 von 5 Sternen

Customer service

**EDIT to add: since writing this review, the company have now resolved this issue and I have increased the rating from 1 to 4 stars.

The deckchairs themselves are high quality and very comfortable. Sadly the customer service does not match up to the product.

I ordered two deckchairs but there were some marks on one of the covers. I emailed customer services but got no reply for several days. The company then offered a replacement sling (seat cover), which would have solved the problem, but they have never sent it.

I contacted them again six weeks after their emails went silent but they did not reply. It has now been almost four months since I placed the order.

It feels as though customer service is lacking although the deckchairs themselves are very good.

11. Juni 2024
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Antwort von Southsea Deckchairs

Hello Juliet, I have traced the e-mail trail and I can see that you chose to have a replacement fabric in a different colour on your message sent on the 19th June.

I cannot see that Nikki replied to this e-mail and I am not sure why, she is usually ultra-efficient. You wrote again on 28th August, after which time Nikki had for left for the winter and this was not picked up by us.

Please accept my apologies. As a small family business we take a real pride in our customer service and this is thankfully supported by the large number of very positive reviews below.

This is a genuine oversight. Please contact me at your earliest convenience and I will make sure that this is dispatched right away!

Stephen (Founder)

Bewertet mit 5 von 5 Sternen

Southsea Deckchairs -quality products and service

Purchased two chairs from Southsea Deckchairs in 2021. It was a great experience being able to choose from so many bespoke options to suit our needs. The chairs are of high quality and we have enjoyed using them. One of them recently developed a fault after 3 years of use. The customer service to resolve the fault was exemplary and sorted out quickly. Nice to have someone in the UK to ring up who respond positively. I recommend this company.

30. September 2024
Bewertung ohne vorherige Einladung

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