DBS Bathrooms Bewertungen 450

TrustScore 4.5 von 5

4.3

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

My plumber recommended this site for replacement bath wall panels. The price difference is amazing, easy to order, delivered when they said they'd deliver, perfect goods. I am thrilled with my bathro... Mehr ansehen

Bewertet mit 5 von 5 Sternen

The website was easy to navigate making choosing and ordering hassle free. My items arrived very promptly being delivered by a lovely helpful driver. The items are just as described and are so good t... Mehr ansehen

Bewertet mit 5 von 5 Sternen

We bought white pvc panels for the bathroom and they look great. They have transformed the ceiling. Delivery was prompt and communication was good too. We will be buying more when the time comes to... Mehr ansehen

Bewertet mit 3 von 5 Sternen

Ordered 3 times, one delivery had multiple damaged panels at the ends and some right in the middle which was a pain but luckily I had over ordered which allowed for some waste. They offered to repla... Mehr ansehen

Unternehmensdetails

  1. Bäderstudio

Vom Unternehmen geschrieben

Here at DBS Bathrooms we specialise in high quality bathroom wall panels, shower panels, ceiling panels, and LVT flooring. We have an extensive range of stock, including over 99 different colours and designs, all available to view & purchase within our Tamworth showroom. Our wall & ceiling panels can be used within any area of the home, from the bathroom to the kitchen, in children's playrooms, hallways and many more rooms. They are also perfect for commercial use. Our cladding is available in a wide variety of designs ranging from marble to sparkle, tile effect and everything in between. A full range of trims & adhesive are also available, please contact our friendly and knowledgeable team who are on hand to answer any questions.


Kontaktinformationen

4.3

Hervorragend

TrustScore 4.5 von 5

450 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat 64 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Monat

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Bewertet mit 1 von 5 Sternen

Very Disappointed Service

I have ordered second time from this company, but unfortunately because of an issue with the product i have requested for return but the company said i have to bear my return shipping cost, but when I bought i have checked the return policy, it was not mentioned like that. After this i have plans to order more but because of this issue now I am stuck and can't order or recommend anyone to order. Very disappointed service.

12. September 2025
Bewertung ohne vorherige Einladung
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Antwort von DBS Bathrooms

Hi Lavan, thank you for taking the time to leave a review.

Unfortunately, we cannot provide a free return on an item that is no longer required.

Our return policy is clearly stated on Amazon prior to ordering, and this has been the same policy for many years.

If there was an issue with the item, then we would happily arrange this. However, this is not something we can do for a change of mind.

DBS Bathrooms

Bewertet mit 5 von 5 Sternen

We ordered panels for our bathroom…t

We ordered panels for our bathroom thecprice was great and fast delivery. They were perfect for our needs. We then ordered a second lot to do our daughters bathroom and utility room.j

30. Juni 2025
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Antwort von DBS Bathrooms

Hi! Thanks for taking the time to leave a 5* review! We hope to see you again soon. DBS Bathrooms

Bewertet mit 5 von 5 Sternen

Great customer service.

Great customer service.
Good prices.

2. Juni 2025
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Antwort von DBS Bathrooms

Hi Mark! Thank you for taking the time to leave a 5* review! We hope to see you again soon. DBS Bathrooms

Bewertet mit 5 von 5 Sternen

excellent company

Fantastic seller super fast delivery perfect products

26. Juni 2025
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Antwort von DBS Bathrooms

Hi Stephen! Thank you for taking the time to leave a 5* review! We hope to see you again soon. DBS Bathrooms

Bewertet mit 5 von 5 Sternen

Quick delivery

Quick delivery, friendly staff, great prices. Very Pleased.

13. Juni 2025
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Antwort von DBS Bathrooms

Hi David! Thanks for taking the time to leave a 5* review! We hope to see you again soon. DBS Bathrooms

Bewertet mit 5 von 5 Sternen

Fantastic products & service

I needed some shower wall & ceiling panels in a hurry. I paid for next day delivery & was unbelievably impressed with the delivery service which had live location tracking so I could see exactly when the items were due to arrive. The panels & beautiful & our plumber commented that they are some of the highest quality panels he has fitted. Price was great too.

21. Mai 2025
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Antwort von DBS Bathrooms

Hi Amy! Thanks for taking the time to leave a 5* review! We hope to see you again soon. DBS Bathrooms

Bewertet mit 5 von 5 Sternen

Very pleased with the service

Very pleased with the service. Very pleased with the panels and at a great price. Easy to order on-line and pleased with the delivery being direct from the DBS rather than third party, less likely to get damaged. Would recommend.

22. Juni 2025
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Antwort von DBS Bathrooms

Hi Alan! Thank you for taking the time to leave a 5* review! We really appreciate your recommendation, and we hope to see you again soon. DBS Bathrooms

Bewertet mit 5 von 5 Sternen

Extremely fast delivery brilliant…

Extremely fast delivery brilliant customer service would highly recommend

14. März 2025
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Antwort von DBS Bathrooms

Hi! Thanks for taking the time to leave a 5* review! We hope to see you again soon. DBS Bathrooms

Bewertet mit 5 von 5 Sternen

Saw the products online at B&Q but…

Saw the products online at B&Q but found I could order direct with DBS Bathrooms so I did . Ordered online , very easy , gave the measurements it calculated the number of panels I required also ordered trims to finish the job . Delivery tracked ,no issues at all from ordering to delivery , fantastic job looks very smart too !

3. Juli 2025
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Antwort von DBS Bathrooms

Hi Diane! Thanks for taking the time to leave a 5* review! We hope to see you again soon. DBS Bathrooms

Bewertet mit 5 von 5 Sternen

Smart shower

Great product
Made a very smart shower enclosure
Easy to clean
Delivery as stated Well protected
Spot on
Wouldn't hesitate to recommend

26. April 2025
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Antwort von DBS Bathrooms

Hi Walter! Thanks for taking the time to leave a 5* review! We really appreciate your recommendation, and we hope to see you again soon. DBS Bathrooms

Bewertet mit 1 von 5 Sternen

Shocking delivery

I paid for delivery, but item did not arrive when expected. Email from DBS to say driver was involved in an accident two days before due date. This is the third company within 6 weeks to give this exact same excuse for delayed delivery (B&Q and Plumbworld were the others) so I am a bit sceptical if this is the genuine reason for delay!

Advised it would be given to a courier to deliver, but two days later still no closer to receiving my order. According to courier it is now being 'prepared for delivery' and DBS just advised that this is outside of their control.

If you require products in a hurry then I would suggest that you go elsewhere. I certainly will be from now on.

19. Juni 2025
Bewertung ohne vorherige Einladung
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Antwort von DBS Bathrooms

Hi Ben, thank you for taking the time to leave a review. We are very sorry your order did not arrive on time as expected.

We can confirm that our driver was involved in a road accident and was unable to reach your location. We did advise you about this on the morning of delivery as soon as this happened. We do understand your scepticism if you have also had this happen from other companies, but we can assure you that this was the case.

The goods were then sent out via a courier company and again we can only apologise that these were not delivered the next working day as expected. This is unacceptable and we can understand your frustration.

It is a shame to see you will be going elsewhere in the future, especially after there were no issues with your previous order.

Once again, please accept our sincere apologies for the inconvenience this caused.

DBS Bathrooms

Bewertet mit 5 von 5 Sternen

BEST AROUND DBS BATHROOMS

I have had the unfortunate need to use many product supply companies over the years and never found one yet that can come close to the professionalism, product quality and excellent customer service of DBS bathrooms, a special thanks to Caitlin for the prompt polite response to my enquiries, if you need anything for your home that DBS supply then you would be stupid to go elsewhere, trust me I know!!! I will return the next time I have need of great service great price and excellent overall service.

4. Juni 2025
Bewertung ohne vorherige Einladung
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Antwort von DBS Bathrooms

Hi Simon, thank you for taking the time to leave a 5* review. We really appreciate your kind words and we will be sure to pass your thanks onto Caitlin. We hope to see you again soon! DBS Bathrooms

Bewertet mit 1 von 5 Sternen

I’m struggling to even give a 1 star…

I’m struggling to even give a 1 star rating with this company ,,
Poor delivery service and very poor customer service ,,
Parcel was brought off Amazon
£68 total the item was supposed to be delivered 29th may still no show Amazon account kept saying parcel running late and if not received by 3rd June then contact seller for refund , which I did , they then sent a picture showing it dropped off on my drive way behind the car in a unsecured place also not even a note to say the package had been delivered and its location ,
Then after a few messages that they won’t refund until I get crime number from police which I did this and guess wot still no refund ,, so I’ve told them keep the £68 that I’ve given them to help with retraining that’s needed in customer care and quality !!
BE WARNED DO NOT USE THIS COMPANY !!!

6. Juni 2025
Bewertung ohne vorherige Einladung
Bewertet mit 3 von 5 Sternen

A mistake was made while sending out an…

A mistake was made while sending out an additional product the initial product was damaged and was quickly rectified once we called and spoke to someone

15. Mai 2025
Bewertung ohne vorherige Einladung
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Antwort von DBS Bathrooms

Hi Leon, thanks for taking the time to leave a review. We are very sorry to see your order arrived damaged but we are glad our customer service team were on hand to quickly rectify this for you. Once again, very many apologies for any inconvenience caused. DBS Bathrooms

Bewertet mit 5 von 5 Sternen

Amazing transformation

Ordered online samples beforehand and upon deciding which one I loved most put in an online order for panels and trims arrived in the timeline stated and all items in perfect condition ( no breaks / scratches) my bathroom looks amazing .

10. April 2025
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Antwort von DBS Bathrooms

Hi Lou! Thanks for taking the time to leave a 5* review! We hope to see you again soon. DBS Bathrooms

Bewertet mit 5 von 5 Sternen

The company was excellent an staff was…

The company was excellent an staff was very helpful when I rang to order an had problem of being short (my fault ).
Delievery on second order was delayed but money refunded by company no problem . The product is excellent an easy to put up very happy

25. April 2025
Bewertung ohne vorherige Einladung
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Antwort von DBS Bathrooms

Hi Susan! Thanks for taking the time to leave a 5* review! We hope to see you again soon. DBS Bathrooms

Bewertet mit 5 von 5 Sternen

Customer Service and Product Info.

Excellent service and delivered on time, the products I ordered was exactly what I wanted without thinking twice, I would recommend using DBS bathrooms in the future and for those out there, you can’t beat better in price.

3. April 2025
Bewertung ohne vorherige Einladung
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Antwort von DBS Bathrooms

Hi! Thanks for taking the time to leave a 5* review! We really appreciate your recommendation, and we hope to see you again soon. DBS Bathrooms

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