Needed fast support
Needed fast support on a Sunday and was surprised to get a real response from their team, not just a bot. It’s good knowing there’s always someone there if something goes wrong.

Antwort von Dataplugs
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Dataplugs is one of Asia’s largest hosting providers in Hong Kong. We have 10 years experience in Web Hosting, Dedicated Server and Colocation. We offers 30Gbps direct peering with China Telecom CN2, China Unicom and China Mobile, provides the faster access and low latency connectivity to mainland China. Our global network also has high performance with exceptional bandwidth and fully redundant connectivity.
Room 1007, The Bay Hub, No 17 Kai Cheung Road, Kowloon Bay,, Kowloon, Hongkong
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Needed fast support on a Sunday and was surprised to get a real response from their team, not just a bot. It’s good knowing there’s always someone there if something goes wrong.

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It is an excellent supplier for 5 years working with Dataplugs...

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I had an absolute nightmare with my website. Another hosting company really messed things up. My Joomla site just wouldn't work for a whole week! But you know what? Their support team was brilliant. They kept in touch with me all day long, and my site was up and running again, I was so tired that I was already asleep by then. I'm really, really impressed. Okay, they're not the cheapest, but believe me, you get your money's worth.

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I've been using Dataplugs for three years, and it's been awesome! The hosting works perfectly; I never had a single problem. And the price is super cheap for what you get; it's a total bargain.
Their customer support's a solid 10/10. Their docs are easy to understand. When I use the support chat, they get back to me right away, the answers are short and sweet, and I usually fix my issues in minutes. Seriously, it's the best tech support I have ever had. They really know how to look after their customers.

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I think Dataplugs is really great! When I first signed up, I had to pay in the middle of the month, but I kept forgetting that date. Their sales team was super understanding and helped me switch to end-of-month payments. It’s made things so much easier for me! Totally recommend them!

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just have been using Dataplugs for 8 months, and I gotta say, they're super reliable! the support team is always there when I need help, and it feels like they really care about my business. shoutout to the guys who helped me out—super friendly and knowledgeable!
sure, they might be a bit pricier than some other providers, but honestly, you get what you pay for. their servers are solid, and I love how they handle everything from hosting to custom management. really fit my needs!
thx a ton to everyone at Dataplugs! highly recommend to anyone looking for hosting solutions!

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Services is good. Dataplugs support fast.
Voted

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This company allows people to create websites on their hosting, completely copying and infringing other websites. When you ask them to take any action about it, they say that you need to contact Hong Kong's intellectual property team, taking no responsibility. So do not deal with these people because they are completely unethical of company.

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After reading the previous review, I have now realised that DataPlugs blocked my IP after setting up my email accounts on a new device. I don't even think there was a password issue, as it was already saved/synced.
Is there a sneaky small print that says we can only use one device at a time? Guys, you only have one job, and you can't even do it right.
I would give a ZERO star if possible.
First of, the server will block your IP if you or any of your users (email accounts) failed to log in with correct username and passwords. This happens if you need to set up email accounts on new devices, and if you forget username and/or password. Suddenly EVERYONE in that office using the same IP will be blocked from accessing the email accounts.
Dataplugs is NOT Microsoft Outlook user-friendly. One time, the tech support staff even told me that he do not know what is Microsoft Outlook. Many problems when it comes to working with Microsoft Outlook.
The many safety and security features Dataplugs implemented to prevent breach of their servers FAILED big time, when the server my hosting plan was on CRASHED. And Dataplug told me to change server settings.
There's so many more to mention, but seriously, after only 8 months I am about to call it quits. Unfortunately, stuck with a 3-year plan till 2024.
But I will migrate.

Antwort von Dataplugs
Do not expect anything called "service quality" from this company. They only provide cheap hosting, nothing else.

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The team was not able to find the issue but agreed to a refund.
The best part is the network. Extremely fast and stable.
Also thanks for the support team, best service and support
I have my website hosts in this company. The service is quite good and the price is cheap. Their 7x24 support is also very helpful.
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Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
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