Dash Media Productions LTD Bewertungen 181

After shopping around we decided to use Dash to build our Website, based on value for money as well as excellent personal recommendations. We couldn’t be happier with this decision. The staff at Dash simply cannot do enough for us and the manager is so dedicated to running a business that really has its customers at the heart of it! They are professional, prompt, enthusiastic and extremely knowledgeable. Dash have been there for us every step of the way in creating not only a website, but a brand that represents us perfectly. Any requests or changes have always been actioned without delay and there’s always members of the team checking in to make sure everything is okay. We love the site and its functionality, and the brand image they created for us has simply exceeded all of our expectations including timeframe! We feel so lucky to have Dash with us on our journey, always just an email, call or text away for anything we need!

A fantastic, thorough process from start to finish.

Dash Media has really helped Gwenny’s Ices elevate our brand across the region.

The team where very informative, responsive and reliable when questions where asked and needed.

We recently chose to rebrand our juice business to better represent us as a brand.
We decided to contact Dash Media as we loved their work and had heard so many great things about them.

They did not disappoint. From the initial meeting, they focussed on understanding our background, the business story, ethos & the feel of the brand we were trying to create - they have managed to translate that into a fantastic new brand identity. Going above and beyond anything we could’ve imagined!

We are so happy with the team, they’ve held our hands throughout the process, kept us updated on timelines, been patient with us and are just generally all lovely people who have been a pleasure to work with.

We will continue to work with them on all future projects and highly recommend their services.

When I set out to create a website for Ivy’s Hope, I knew I needed a team that could not only design a website but also understand the emotional foundation of our charity and ensure the experience was so stress free for our users.

Ivy’s Hope sends out care packages to parents with children in the NICU, and it was crucial that our website could facilitate this service effectively. They helped establish a site where parents can apply for care packages, specifying their needs. This system was crucial for us to manage requests judiciously, ensuring our resources reach those in genuine need.

Despite the complexity of our requirements, including a payment gateway setup for donations and detailed forms, the team managed to create exactly what I wanted. It’s been really easy to communicate with them via email and over the phone.

Thank you, for your sensitive and effective handling of a project that is so close to our hearts. I’d highly recommend!

Slap-Dash
I would like to first make it clear that I have fully read the Trustpilot Guidelines for Reviewers to ensure my comments comply with those guidelines.
Please also be assured, that, despite the response from Dash, my claims are supported by written evidence, which has been presented to and accepted by Trustpilot.
Accordingly, and unlike the directors of Dash, these comments are honest and are aimed at providing a fact based review, with constructive advice for anyone considering entering into a contract with Dash Media Productions.
These comments are intended to serve two purposes. The first is to alert potential clients about the risks of dealing with what is termed, legally as a “Phoenix Company,” specifically Dash Media Productions, formerly known as Dash Media. Both companies have the same senior management structure, with both directors in place. The company's office and email addresses are exactly the same as before.
For some time, the principal director and his management team have been responsible for financial disasters, owing clients who hold the status of being creditors, tens of thousands of pounds due to contracts not been delivered in good time. In addition, my company's experiences left ourselves strongly suspecting that Dash Media knowingly accepted contracts beyond their expertise.
As the result of a receiving a woeful attempt to fulfil their contract, my company, pursued legal action against Dash Media Productions for the reasons mentioned above. (Also see point 1 to 5 raised below.) Yet, despite several warnings and a wealth of evidence, from our solicitors to Dash, the management's response was also woeful and evasive.
Initially, our contract was supposed to have been completed in three months. Additional work, contracted by Cad3nce, extended this deadline to six months. However, even after eighteen months, completion of the work was nowhere in sight, leaving us with no choice but to take legal action.
Consequently, Dash’s responses gave our solicitors no option than to initiate County Court proceedings to recover nearly £30,000 for incomplete work. This excludes projected sales profits of an estimated £500,000, (verified by chartered accountants) caused by the incompetence of Dash’s management, on the launch of the new company into its marketplace.
Earlier this year, just prior to taking Dash to court, we discovered that the company had gone into receivership, owing HMRC approximately £300,000.
Cad3nce and other clients, that had made proforma payments for incomplete work, were creditors. Despite their duty of responsibility to these clients as creditors, the Dash management did not inform creditors about the liquidation. Instead, they hid behind the minimum requirement of the law by informing Companies House and another placing a small notice, buried among the pages of The London Telegraph. I dare say that not everyone is a regular subscriber to this paper…
During our legal preparations, we gathered extensive evidence, including written communication with the principal director. Additionally, I have written a lengthy, written, transcription with a former Dash employee. This interview reveals a chaotic management and deplorable treatment by the principal director to the company’s clients.
This collected evidence, from both my own company’s experience and other companies, highlights a clear pattern of behaviour experienced by multiple companies:
1. Initial enthusiasm and eagerness towards clients and their projects.
2. Plausible and persuasive excuses when progress slows down.
3. Failure to complete contracts in good time, despite extended deadlines.
4. Clients are eventually left with no choice but to abandon projects entirely, or seek more professional companies to carry out the work.
5. Requests for refunds are met with refusal or negotiations leading to severely reduced payments, staggered over a period of time.
We have invoices, payment documentation, and written communication evidence to support all of these claims.
The second purpose of this review is to reach out to other companies that have had similar experiences with either of the companies run by the same directors. Our investigations reveal that many companies have suffered due to their business practices, resulting in them being collectively owed well in excess of a hundred thousand pounds.
We are amassing a dossier of evidence and invite other affected companies to contact us in confidence to discuss their experiences and consider further action.
Gary Atkinson - Managing Director.

The best. Quick. Efficiency. Always available. Technically on the ball!

At Transmission Toys, we create unique, bespoke toys that spark imagination. When we needed a website to reflect our brand, we partnered with -dash, and it was the best decision we made.

-dash took the time to understand our vision and suggested using Hydrogen and Shopify for our site. This combination provided a fast, customisable frontend with a robust, user-friendly backend. The result? A stunning and functional site that perfectly represents us.

The -dash team – from project manager to designer and developer – worked seamlessly. Their expertise and dedication ensured our site was not only beautiful but also highly effective. Since launching, we’ve seen increased traffic and engagement, and the ongoing support from -dash has been fantastic.

In short, -dash delivered a top-notch website that exceeded our expectations. We highly recommend their services to anyone looking for a standout digital presence.

Thank you, -dash, for bringing our vision to life!

Spencer

Transmission Toys

We here at Wynyard Campervan Hire are a small company, the guidance through this challenge to raise the profile of our company and make it unique, visible and bespoke has been one guided by Reece and his team.

The support network that Dash have in place is impressive and easy to make use of, along with a “solution to any challenge” this is a “can and will succeed” company, with a great range of products and solutions for all requirements.

I would advise others to take advantage of the expertise and personable approach that Dash provides.

Outstanding service from dash and particularly Chris. They built my website quickly and efficiently and Chris is always on hand when I need help.

Dash Media was able to turn our website around in a really short amount of time. We were able to work collaboratively with Chris our assigned account manager who kept us in the loop all the way through. We will be using them again.

Working hand in hand with Dash has been an absolute pleasure, fostering an brilliant partnership where our services at Roar Motion seamlessly complement their needs and those of their esteemed clients. From the onset, Dash has exhibited an unwavering commitment to excellence, evidenced by their meticulous attention to detail in every brief received.

Recently, Dash undertook the monumental task of crafting a brand identity and website for our new Podcast Studio venture. The level of dedication displayed by their design and development team in understanding our brief was truly commendable. Their exhaustive research and creative prowess not only met but exceeded our expectations, resulting in a finished product that perfectly encapsulates our vision.

Collaborating with Dash has been an absolute pleasure, and we eagerly anticipate the prospect of embarking on further creative ventures together. Their professionalism, creativity, and commitment to delivering exceptional results make them an invaluable partner in our journey towards success.

Choosing the right team to update our re-branding and website at SOVO was crucial. We decided on -dash because of their clear dedication to understanding their clients' needs thoroughly.

Working with Reece, Leah, and Jonny was a positive experience. Leah, our project manager, kept everything running smoothly, ensuring good communication and adherence to timelines. Jonny, our designer, effectively brought our ideas to life with a fresh and appealing brand that reflected the companies new direction.

The new website and updated brand identity is everything we imagined with dash's artistic input. We appreciate the professional attitude and the personalised attention we received from the -dash team. It's been a genuinely productive partnership, and we look forward to what comes next.

Thanks to everyone at -dash for their hard work and commitment.
SOVO

I have worked with DASH on two projects from a personal perspective, and they have been excellent with regard to logo and website design. I am pleased with the design language and what is important is that they are good at listening to your needs. Reece (owner) and Kat have been our primary contacts, and they will help you navigate all the necessary decisions to get things moving, which is particularly helpful if you are not knowledgeable in this arena. The pricing and unlimited edits were a particular attraction, although there is an annual fee to factor in. I had been with another website designer company before and these guys are streets ahead in terms of their offering to clients. I thoroughly recommend them.

This company have let me down at every opportunity. A project started in November 2021 and is still not finished. I had to take them to small claims court (In September 2023), which I won, and still they haven't fully reimbursed me. They will never honour any agreements, they'll miss every deadline, and their CEO is one of the most untrustworthy liars that I've ever met. I've been contacted by many other Dash clients who have had the same experiences. I've also been contacted by many would be Dash clients and shared with them my experiences. Avoid at all costs.

Chris could not have been more attentive, he has updated me every step of the way and been completely upfront about every issue. Nothing has seemed to be too much trouble and his understanding of our requirements has been spot on.

Dash Media is the best company I have dealt with.Christopher Muldowney is extremely professional,patient and consciousness.A really great person to work with.We had full on attention all the way through,fine details and tweaks addressed immediately and without any drama.We are so thrilled and excited to have our website go live today.It looks amazing,better than we had expected.We cannot thank you enough.We will be recommending you in the future to everyone.Thank you so much!

Chris from dash media has Honestly made my life so much easier he has taken over my website that was pretty rubbish to be fair and created me a new one that seems to be working. Great now really appreciate it. Thanks a lot Chris would highly recommend Chris

Excellent service provider, built my website & recently ordered extra services- for SEO and social media campaign- great team of professionals ! Highly recommended!

This is my second review, but for the same project: after my first review I was contacted immediately by Dash and told they would do whatever was needed to get me to remove my 1-star rating (and the report of slow service). We agreed that I would remove the review after the project was done. That was a month ago, and the website and the logo are still not done. I don't know what is going on with staffing there, but to all potential customers: please consider another firm if you need reliable service and an honest timeline. Every deadline (and there are have been so many) have been passed, and then required me to chase and follow-up. (If you do go with this company, then at least do not pay in full until the project is completed.) Also know that there appears to have been some curation of the reviews. Needless to say, it's all been very frustrating, and really perplexing as my website and logo designs are quite basic, and I have replied immediately to every email that came through. I really wish things had evolved differently, and that I could be here raving about my experience instead of warning potential customers.

I would definitely recommend Dash Media. Very happy with the work they done on my website.