Have ordered with DL many times in the past and loved it. However, I felt the quality of my recent order wasn't up to the standard of before. The colours and styles are still lovely but the materi... Mehr ansehen
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Das sagen Bewerter
I have ordered many Dancing Leopard items in the past and I have loved the designs and the quality. My most recent order turned up in a SHEIN bag after waiting weeks. The quality was very poor in comp... Mehr ansehen
Kept getting Facebook ads for this brand and some of the pictures looked really good. Did some googling to see reviews before ordering and saw that there was issues with SHEIN stuff being delivered... Mehr ansehen
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Had a really good experience with Dancing leopard. Customer service was good with quick and helpful replies to any queries I had. They have some beautiful dresses and bikinis that are great quality... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
WELCOME TO THE WILD We are so grateful you are here. At Dancing Leopard we hope to provide a platform to encourage you to feel confident within yourself and celebrate what is totally unique about you. We believe in sisterhood, supporting you and everybody who wants to wear our unique clothing as you adventure fearlessly through life. Be warned! Our unique, distinctive and statement prints will raise your self-expression and magnify your bold! So, whether you’re looking for mini, midi or maxi dresses in exclusive cuts and styles, a shirt dress to kick-ass in the board room, a wrap dress or leopard print dress for your wild weekend adventures or if you’re heading to the dance floor and need a going out dress - we’ve got you - whatever the occasion! Our dress size and clothing sizes range from a size 6 to a size 18 across womens jumpsuits, playsuits, dresses, eco-friendly swimwear, shirts, skirts and trousers to name but a few. So we hope you’ll feel inspired and empowered as you look through our wild website.
Kontaktinformationen
Vereinigtes Königreich
- dancingleopard.co.uk
3.2
Akzeptabel
781 Bewertungen
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Das haben sich andere Leute angesehen
I dealt with a lady called Victoria in…
I dealt with a lady called Victoria in customer services who was incredibly helpful in respect of sorting a return in which I had made an error with. I received a response literally within minutes of sending the initial email which was extremely helpful and assertive as these things often are never straightforward. Thank you so much for making it so straightforward
1. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Dancing Leopard
Hey there,
Thank you so much for leaving a wonderful 5-star review!
It's so lovely to hear about your recent experience with our customer service team! We're happy that Victoria was able to resolve your issue quickly and smoothly.
Thank you again for your support and for choosing Dancing Leopard!
Best wishes,
Team DL x
The dress I ordered is far bigger than…
The dress I ordered is far bigger than the size it’s supposed to be.
I now have to return it and will be charged £3 for privilege.
I won’t order from them again as I have no confidence in the sizing and don’t want to be throwing money away to return items.
22. März 2025
Bewertung ohne vorherige Einladung
Antwort von Dancing Leopard
Hey Caroline,
Thank you for sharing your feedback and I’m really sorry to hear about the sizing issue with your recent purchase.
We do have a returns charge for refunds, but returns for exchanges or store credit are free and you can find this info on our website.
That said, if there’s ever an issue, we’re more than happy to help! I’ve asked for a bit more info so we can assist you further 💗
Best wishes,
Team DL x
Pls don't ever stop the Dove Dresses!
I now have 3 Dove Dresses, they are the most flattering maxi shirt dresses ever!!! I really hope they never stop doing these, love that there are many different colours/patterns. Delivery was as expected.
5. März 2025
Bewertung ohne vorherige Einladung
Antwort von Dancing Leopard
Hey EMR,
Thank you so much for your amazing 5-star review!
It’s so lovely to hear about your Dove dress collection! We’ve got new prints coming very soon and we really hope you’ll love them! Keep an eye out for updates ✨
Best wishes,
Team DL x
Dove Dress in Bamboo
Dove Dress in Bamboo – A Stylish & Sustainable Must-Have
I recently purchased the Dove Dress in Bamboo from Dancing Leopard, and I couldn’t be happier with it!
Not only does it look effortlessly stylish, but it also feels incredibly soft and breathable against the skin.
The bamboo fabric is lightweight yet durable, making it perfect for both day and evening wear.
The fit is flattering, draping beautifully without clinging, and the flowy silhouette gives it a relaxed yet elegant vibe.
It’s the kind of dress you can dress up with heels and accessories or keep casual with sandals. Plus, knowing it's made from eco-conscious materials makes me love it even more—fashion that’s both chic and planet-friendly!
At £62, it’s a great investment for a versatile and sustainable wardrobe staple. If you’re looking for a stylish, comfortable, and environmentally responsible dress, I highly recommend this one!
1. März 2025
Bewertung ohne vorherige Einladung
Antwort von Dancing Leopard
Hey Melanie,
Wow! Thank you so much for your wonderful review!
We're so happy to read your feedback on our Dove dress – it's one of our classic styles, and it makes us so happy to know you love it as much as we do!
We hope you enjoy wearing it for many years to come 💗
Best wishes,
Team DL x
Really fair, personal, quick and lovely service
Victoria is amazing. Really appreciate her going above and beyond. Thank you. So happy and makes such a difference.
19. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von Dancing Leopard
Hey Rho,
Thank you for leaving such a lovely 5-star review!
It’s great to hear you had a wonderful experience with Victoria. We’ll be sure to pass on your feedback to her 💗
Thank you for choosing Dancing Leopard!
Best Wishes,
Team DL x
Exemplary customer service
Received fantastic customer service when returning an item. Quick, friendly and effective response. If only all companies were like this! I have shopped at DL for a number of years and rate their quality clothes as well as their customer service.
15. Januar 2025
Bewertung ohne vorherige Einladung
Antwort von Dancing Leopard
Hi Rae,
Thank you so much for your wonderful review!
It makes us very happy to hear that you've had a great experience with our customer service team and we really appreciate your support over the years 💗
Thank you for being such a loyal customer and we look forward to seeing you back soon!
Best Wishes,
Team DL x
I Lost a voucher e-mail
I Lost a voucher e-mail, the speed with which it was dealt when I requested a new one and the follow up service was excellent.
17. Januar 2025
Bewertung ohne vorherige Einladung
Antwort von Dancing Leopard
Hey Steve,
Thank you so much for leaving a 5-star review!
We’re so happy to hear you’re pleased with the service you’ve received. Thank you for choosing Dancing Leopard!
Best wishes,
Team DL x
Sent to wrong address
Still wating for my delivery as it was sent to the wrong part of the Country - Horesham in Surrey. I live in North Wales! Postcodes are completely different. Went direct to Dancing Leopard and didn't want to know as I had ordered through another provider but provided them with all the Tracking details as they sent it!
13. Januar 2025
Bewertung ohne vorherige Einladung
Antwort von Dancing Leopard
Hi Sam,
Thank you for sharing your feedback. We’re sorry to hear about the delivery issues you’ve experienced.
For orders placed through our stockists, you do need to contact their customer service team directly for any issues or queries.
We’ve been working with the stockist and Royal Mail to investigate the delivery issue. In the meantime, we’ve provided options to resolve this as quickly as possible and a replacement order has already been shipped at your request.
Thank you for your patience and understanding.
Best wishes,
Team DL x
Loose around bust but beautiful colours
Ordered a dress from here, Firstly I’d like to say what beautiful colours on the dress.
Sadly when trying on I found the dress very gapey around the bust area and any bra would show.
As I love the colours so much I think I will keep the dress but will have to get it fitted and adjusted.
10. Januar 2025
Bewertung ohne vorherige Einladung
Antwort von Dancing Leopard
Hey Katie,
Thank you for taking the time to share your feedback.
We're so sorry to hear about the fit issue with the dress. We completely understand how important the perfect fit is and we really appreciate you bringing this to our attention.
Please don't hesitate to contact our customer service team at customerservice@dancingleopard.co.uk, and we’ll be happy to discuss this more with you.
Thank you again for your feedback and for choosing Dancing Leopard.
Best wishes,
Team DL x
Excellent customer service
The clothes speak for themselves but what I’m impressed by is the customer service. I messed up my email address when ordering a double-your-money gift card for my wife. I contacted customer service after 10pm and when I checked my email the next morning at 9am, the issue had been resolved.
2. Januar 2025
Bewertung ohne vorherige Einladung
Antwort von Dancing Leopard
Hey Richard,
Thank you so much for your wonderful review!
Hearing your kind words about our customer service team has made our day - we’re so glad they could get everything sorted for you 😊
Thank you again for shopping with us and for your support!
Best Wishes,
Team DL x
AVOID - dishonest
AVOID! Failed to keep a delivery promise for New Year’s Eve and then told me I’d made it up. Straight out of Bad Customer Service 101. I did NOT imagine your New Year’s Day delivery promise writ large on your website - the company just failed and then blamed me. Save your money for a company that cares!
31. Dezember 2024
Bewertung ohne vorherige Einladung
Antwort von Dancing Leopard
Hi Katharine,
Thank you for sharing your feedback.
As confirmed by our customer service team, we did not have a countdown banner on our website advertising delivery timeframes for New Year’s Eve.
All delivery updates, including the cut-off for guaranteed NYE delivery (20.12.2024), were shared on our "Latest Updates" page in the Help section. If a banner advertising NYE delivery had been displayed, we would absolutely acknowledge it, but there was none.
Unfortunately, as your order was placed on 26.12.2024, which was after our cut off, we couldn't guarentee delivery for NYE. We are very sorry for any disappointment caused.
Thank you for your understanding. If you need any further assistance, feel free to reach out to us at customerservice@dancingleopard.co.uk.
Best wishes,
Team DL x
Fabulous Brand
Recently bought the Harper cardigan from Dancing Leopard, the quality is just lovely and I feel so confident in it. Dancing Leopard is my go to brand for occasion wear and everything I have bough has made me feel fabulous!
21. Dezember 2024
Bewertung ohne vorherige Einladung
Antwort von Dancing Leopard
Hey Stephanie,
Thank you so much for your 5-star review!
We’re so happy to hear your kind words about your recent purchase. It’s amazing to know we’re your go-to for occasion wear - thank you for letting us be a part of your special moments!
Best Wishes,
Team DL x
Fab jumpsuit
Fab jumpsuit! Always get loads of compliments on it. It washes well too. Really lovely product that is so comfortable to wear.
22. Dezember 2023
Bewertung ohne vorherige Einladung
Antwort von Dancing Leopard
Hey Helen,
Thank you so much for your feedback and lovely review!
It's so great to hear you're enjoying your jumpsuit 😊
Thank you for choosing Dancing Leopard! 🐆
Best Wishes,
Team DL x
Fantastic customer service
Fantastic customer service. Responded quickly and dealt with my query rapidly and professionally.
Quality of clothing is excellent.
30. November 2024
Bewertung ohne vorherige Einladung
Antwort von Dancing Leopard
Hey Carla,
Thank you so much for your 5-star review!
We're so happy to hear your lovely words about our customer service and our clothing 💗
We look forward to welcoming you back to Dancing Leopard in the future!
Best Wishes,
Team DL x
Brilliant customer service
I have to echo some of the other positive reviews here in that I received the most brilliant customer service.
I ordered a playsuit and the zip was faulty. I sent some photos over and Victoria replied saying they could pay for zip to be repaired or replace the whole item. I hate waste so wanted to get the zip repaired and they covered most the cost and gave me a voucher.
I would also add my complaint was dealt with is such a friendly, professional and proactive way too. It really made a difference as I was a bit anxious in needing to "prepare for dealing with customer service" as so many are so poor when you just want the product you ordered to arrive and work. I would add, the playsuit I ordered is beautiful and soft, I love it, just the faulty zip which has now been resolved 😊. Will continue to recommend and purchase, thank you
Just an addition to my review, I ordered another item using the voucher sent and I had some lovely scrunchies sent to me too. Victoria at dancing leopard should do customer services training 💜
17. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von Dancing Leopard
Hey Joanna,
What a delight to read your lovely 5-star review!
We’re really sorry about the faulty zip, but it’s fantastic to hear that Victoria made the process so smooth for you. It’s always our aim to ensure our customers feel supported and we’ll definitely share your kind words with her 💗
We also appreciate your lovely feedback about the playsuit. It’s great to hear that you've placed a new order and are enjoying your DL scrunchies!
Thank you so much for your ongoing support and for spreading the word about Dancing Leopard. We’re excited to have you back soon!
Best Wishes,
The Dancing Leopard Team x
Rubbish for refunds
Returned item as sizing is way out, dresses and skirts are straight up and down so don’t account for the fact that women actually have hips (and I’m a size 8) too big at the waist but too tight at the hips. In total £68.74 in total, they deduct £2.99 to return (which I was aware of so fine) but only refunded me £60.76. Pretty rubbish, especially as you have to wait 14 working days for the refund in the first place.
14. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von Dancing Leopard
Hi Jessica,
Thank you for your feedback. We're really sorry to hear that you experienced issues with the sizing of your items and the refund process.
We understand how important it is for clothing to fit well when shopping online and we appreciate your comments regarding the design. We regret that the items weren't quite right on this occasion and we have passed your feedback to our production team.
Regarding your refund, our customer service team provided the following breakdown:
Original Item Price: £63.75
Shipping Cost: £4.99 (non-refundable unless the item was faulty, incorrect, or there was a delayed delivery)
Returns Charge: £2.99
When we deduct the returns charge from the original item price, your refund totals £60.76. We aim to be transparent about our policies, which are detailed on our website.
We appreciate your understanding and hope you’ll consider shopping with us again in the future.
Best wishes,
The Dancing Leopard Team x
I accidentally ordered a dress in the…
I accidentally ordered a dress in the wrong size. I emailed the team (the day after the order!) to explain and they changed it for me straight away. Always get great customer service from them.
7. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von Dancing Leopard
Hi Liv,
Thank you so much for your 5 star review!
We're so pleased to hear that our team were able to assist you quickly with your order change. It's wonderful to know you've had lovely experiences with us 💗
Thank you for choosing Dancing Leopard and we look forward to seeing you back soon!
Best wishes,
The Dancing Leopard Team x
Great service
My experience with customer service is great. Thank you for your fast response and that you had resolved the problem in no time. I love Dancing Leopard and sure will buy from you again!
1. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von Dancing Leopard
Hey Magdalena,
Thank you so much for your wonderful feedback!
We're so happy to hear that you had a great experience with our customer service team and that your issue was resolved quickly.
We really appreciate your support and can’t wait to welcome you back to Dancing Leopard in the future! 😊
Best wishes,
The Dancing Leopard Team x
5 star amazing customer service
What a fabulous company! Absolutely love the range of clothes for sale. I recently had a glitch with a faulty item and the customer service I received was beyond brilliant. The problem was rectified speedily and in such a helpful, friendly way. The continuity of just dealing with one person, Victoria, helped to make the whole experience seamless. I now have a replacement item which is perfect. Would highly recommend dealing with and shopping with Dancing Leopard. Fantastic company.
3. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von Dancing Leopard
Hi Caroline,
Thank you so much for your lovely feedback! 💛
We're sorry to hear you experienced an issue with your item, but we're really glad that Victoria was able to help resolve it quickly and smoothly for you.
Your recommendation means the world to us and we’re so happy to hear the replacement item is perfect.
Thanks for being part of the Dancing Leopard community! We can’t wait to welcome you back for more shopping. 😊
Best wishes,
The Dancing Leopard Team x
Great customer service. Victoria deserves a shout out!
I placed two orders and had an issue with the delivery. The items i ordered were lovely and a great fit but i also had an issue with a particular item. On both occasions i contacted Victoria who was efficient, polite and always resolved the issue without prolonging the outcome. I've purchased from Dancing Leopard over the years and have always found their customer service to be the best at communicating and resolving issues. Bigger retailer could learn a thing or two from DL! Highly recommend.
23. August 2024
Bewertung ohne vorherige Einladung
Antwort von Dancing Leopard
Hey ALC,
Thank you so much for your glowing review!
It’s so lovely to hear that Victoria could assist you with your orders and that you’ve enjoyed such positive experiences with us over the years!
We always aim to offer the best possible service and your recommendation really means the world to us 💗
Thanks again for being such a loyal customer!
Best Wishes,
The Dancing Leopard Team
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