I am extremely disappointed in the change of format in placing an ad. Having been pleased in the past with the simplicity of placing an ad with multiple bikes, I found it extremely difficult most rece... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
The site is horrible. Requires you to put in a zip code and confirm your human just to use it. Which wouldn't be too bad but it constantly, repeatably requires to do these tasks while trying to use th... Mehr ansehen
Literally so full of spam inquires its crazy. Basically you will spend all day responding to inquiries that end up trying to get you to go sign up for certain Carfax type websites. You think you have... Mehr ansehen
Unternehmen hat geantwortet
Sold my motorcycle in 4 days so I’d give CT 10 stars for that! The reason I took off one star is I was contacted by two separate scammers who each wanted me to buy vehicle reports from companies they... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Find new and used motorcycles for sale by owner or dealer. Buy or sell Harley-Davidson, Kawasaki, Suzuki, Yamaha or Honda motorcycles.
Kontaktinformationen
34475, Ocala, Vereinigte Staaten
- cycletrader.com
2.6
Mangelhaft
2385 Bewertungen
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
I need assistance with an issue I…
I need assistance with an issue I encountered with your email system. My message to a seller took seven days to be sent, and by then, I had already bought a bike from another source. The ad is no longer useful to me. Could you please resolve this issue with your email system?
13. August 2024
Bewertung ohne vorherige Einladung
Antwort von Cycle Trader
We understand your frustration with the delay in sending your email. We strive to provide a reliable email system and are committed to improving our service. We appreciate you bringing this issue to our attention and will investigate the cause of the delay.
Email communication System not working
The email system isn't operational. I used the Cycle Trader mail system to contact the seller, but it took 7 days for me to receive a message stating that my message had been sent. At first, I thought the seller wasn't responding, but after seeing the message, I waited 2 minutes for a response, which the seller acknowledged. However, since I had already purchased the bike, this add is pointless for me. I believe your email system isn't functioning properly. Regards,
Sam
10. August 2024
Bewertung ohne vorherige Einladung
Antwort von Cycle Trader
We understand your frustration with the email system. We strive to provide a seamless experience for our users, and we apologize that you encountered this issue. We will investigate this matter further to ensure that our email system is functioning properly.
Antwort von Cycle Trader
Thank you for sharing your feedback. We're sorry to hear you didn't receive as many responses as expected. We understand how important it is to connect with potential buyers, and we're constantly working to improve our platform. For additional assistance on making your listing stand out, please do not hesitate to reach out to our team at ads@traderonline.com so that we can help improve your responses!
Ease of use
Ease of use. Helpful staff when I needed to make a change in my sale item description.
2. August 2024
Antwort von Cycle Trader
Thank you for your feedback! We're glad to hear that you found our platform easy to use and that our staff could assist you with your listing. If you need any further help, we're always here to support you. Thank you for choosing Cycle Trader!
Thanks for your concern Cycle Trader, these scammers are ruining your good reputation …
To many scammers on this site and from past experiences email communications with prospective buyers thru cycletrader is like using Morse code with a low flash light battery. I was just going to try a new ad, I had apparently forgot my password for the login and when I requested a new password to make I was sent a very long link to click on that made no mention of cycletrader, nowadays I’m too scared to click any link. Of coarse I’m the old guy that’s not enjoying all the new technology!! I will find other safer and easier ways to sell a motorcycle even though that’s not easy either. I may try the old put in yard with sign method😊
12. August 2024
Bewertung ohne vorherige Einladung
Antwort von Cycle Trader
Thank you for sharing your experience. We're sorry to hear about the issues you've faced with scammers and email communications. We understand the importance of security and usability, and we're working to improve our platform to address these concerns. If you're having trouble with your password or have any fraudulent concerns or issues, please contact our support team directly for assistance at fraud@traderinteractive.com so that we may resolve this issue. We appreciate your feedback and hope you find a method that works best for you. If you decide to give us another try, we’ll do our best to make the process smoother for you.
2 stars is generous
2 stars is generous, many email contacts are spam and not actual interest.
1. August 2024
Antwort von Cycle Trader
Thank you for your feedback. We’re sorry to hear that you’ve encountered spam contacts. This is not the experience we want for our users. We're continuously working to improve our platform and reduce spam, so your input is valuable to us. Please reach out to our fraud team at fraud@traderinteractive.com so that we may assist and resolve this issue. We appreciate your patience and hope to provide a better experience moving forward.
Mostly dealers and vin website scams
20. Juni 2024
Antwort von Cycle Trader
Thank you for your feedback. We’re sorry to hear about your experience. We strive to maintain a trustworthy marketplace, and your concerns about dealer listings and potential scams are important to us. We’re continuously working on improving our platform to ensure a better experience for our users. for further assistance, please reach out to our support team at fraud@traderinteractive.com so we can investigate further. Thank you for helping us improve.
Is it Cycle Trader or is it me???
So far I don't know if it is cycle trader or my ad but I've spent a lot of money and I've gotten 12 messages several have been extremely rude.....my 2011 Harley is like brand new only 703 miles and I haven't gotten any calls....I've lowered the price twice I'm not lowering it again it would in effect be giving it away I paid $16,000 new $7000 is pretty much letting it go pretty cheap....lots of rude people and no one is serious
29. Juli 2024
Antwort von Cycle Trader
Thank you for sharing your experience with us. We’re sorry to hear that you've encountered rude messages and haven’t received the serious inquiries your Harley deserves. We know how frustrating that can be, especially when you’re offering a well-maintained bike at a fair price. If you’d like, we can provide some tips to help you refine your listing and attract more genuine buyers. We appreciate your patience and are here to support you in finding the right buyer. Please do not hesitate to reach out to our team at ads@traderonline.com.
No saves & no offers not happy
24. Juli 2024
Antwort von Cycle Trader
Thank you for sharing your experience with us. We're sorry to hear that you didn't receive any saves or offers on your listing. We understand how frustrating that can be. If you’d like, our support team can provide some tips on how to optimize your listing to attract more interest. Please feel free to reach out us at ads@traderonline.com,
and we’ll do our best to help improve your experience.
kIND OF EXPENSIVE AND NOT ONE CALL !
17. Juli 2024
Antwort von Cycle Trader
Thank you for your feedback. We’re sorry to hear that you didn’t receive any calls. We understand how important it is to get results from your listing. If you’d like, we can offer some tips on improving your listing to attract more interest. We appreciate your business and are here to help make your selling experience better. Please do not hesitate to reach out to our team at ads@traderonline.com for further assistance.
Antwort von Cycle Trader
Thank you for your feedback! We're glad to hear you're satisfied with our pricing. We strive to offer great value and appreciate your support. If you have any other suggestions or comments please do not hesitate to reach out, we’d love to hear them!
Why 3 out of 5 ? Read on.
Bad: Many of the cycles from dealerships have sold, yet they still remain on the site. They just use this as advertising. Dealerships should be fined if they do this because it's a waste of time for actual customers searching bikes for sale. While it's not 100% cycletraders fault, they should keep better track of this or have a way of it getting reported to them.
Good: variety and location of bikes on the site is amazing. Thank you for a great site overall.
17. Juli 2024
Antwort von Cycle Trader
Thank you for your feedback and for highlighting both the positives and areas for improvement. We're glad to hear you appreciate the variety and location of bikes on our site. Regarding your concern about sold listings remaining on the site, we understand how frustrating that can be. We’re actively working on ways to improve the accuracy of our listings and appreciate your suggestion on reporting sold bikes. Your input is valuable as we strive to enhance our platform for all users. Thanks again for your support!
I can't be able to contact a seller…
I can't be able to contact a seller through email. I don't why me mail is not going to the seller. It's a worst site for buying a bike
24. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von Cycle Trader
We’re sorry to hear about your experience and appreciate you bringing this to our attention. Our goal is to ensure seamless communication between buyers and sellers, so it’s concerning to hear you had trouble with email contact. Please reach out to our support team at ads@traderonline.com so we can assist you directly and resolve any issues you’re facing. Thank you for your feedback; we’re committed to improving your experience on our site.
Antwort von Cycle Trader
Thank you for your feedback. We’re sorry to hear about the scam inquiries you’ve experienced. We take this issue seriously and continuously work to enhance our security measures to protect our users. Please report any suspicious activity to fraud@traderinteractive.com so we can take appropriate action. We appreciate your understanding and are here to assist you with any concerns.
I'm getting zero response to my add.
16. Juli 2024
Antwort von Cycle Trader
Thank you for sharing your experience. We're sorry to hear that you haven't received any responses to your ad. To increase visibility, we recommend reviewing your listing details, including the price and photos, and ensuring it's as appealing as possible to potential buyers. If you need assistance or tips on optimizing your listing, our support team is here to help. Please reach out to our team at ads@traderonline.com and we'll do our best to improve your results.
within 1 hr of Facebook marketplace listing I had a buyer knocking on my front door - SOLD - came to collect next day
got plenty of responses but huge reluctance from any prospective buyer to actually commit to even take a test ride - also so many possible buyers from out of state - plenty of SCAMMERS too - advert price @ $4,995 most likely buyer asked what is BEST Price - lowered to $4,500 then buyer offers $4,200 without even personally viewing bike or taking a TEST ride
23. Juli 2024
Antwort von Cycle Trader
Thank you for sharing your experience with us. We're glad to hear that your listing received many responses, but we understand the challenges that come with finding serious buyers, and we recognize how disheartening it can be to encounter scammers. We're committed to improving our platform to help you connect with more serious and qualified buyers. If you have any further suggestions or need further assistance please do not hesitate to reach out to our team at fraud@traderinteractive.com
Charging too much for a two week ad.
14. Juli 2024
Antwort von Cycle Trader
Thank you for your feedback. We understand that pricing is an important consideration, and we strive to offer competitive rates for our advertising services. Our goal is to provide a platform that connects you with serious buyers quickly, making your investment worthwhile. If you have any questions or concerns about the value of your listing, please don't hesitate to reach out to our support team at ads@traderonline.com.
Paid the fee 2 times.Did not get…
Paid the fee 2 times.Did not get sold.out the money buy no sale.
7. Juni 2024
Antwort von Cycle Trader
Thank you for your feedback. We're sorry to hear that your experience with Cycle Trader didn't lead to a sale. We'd love to learn more about your experience and see how we can assist you further. Please reach out to our support team, at ads@traderonline.com and we'll do our best to help. Thank you for choosing Cycle Trader.
Email system not working properly
The email system is not working i reached to the seller through cycle trader mail system but after 7 days i received the message my message was send i reached the seller 7 days ago i thought seller not replying me but when i received the message your message was sent after 7 days and after 2 minutes seller reply me its good but now i already buy the bike so this add is useless for me i think your email system is not working properly resolved your mail system issue. Thanks
20. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von Cycle Trader
Thank you for sharing your experience with us. We sincerely apologize for the delay in delivering your message to the seller. We understand how frustrating this must have been, especially since you were actively looking to purchase a bike. Please know that we're actively investigating this issue to prevent it from happening again. Your feedback is invaluable in helping us improve our system. If there's anything else we can do to assist you, please don't hesitate to reach out to ads@traderonline.com. Thank you for your understanding.
Sold my motorcycle, but great risk for sellers.
Sold my motorcycle. However, constant scam attempts and robot text offers caused great frustration and risk for me and other sellers!
7. Juni 2024
Antwort von Cycle Trader
Thank you for your feedback, and congratulations on selling your motorcycle! We apologize for the frustration caused by scam attempts and unwanted messages. We take these concerns seriously and are continuously working to improve our platform’s security features to protect our sellers. If you continue to have issues with scam attempts, please do not hesitate to reach out to our team at fraud@traderinteractive.com so that we may assist you with resolving this issue.
So funktioniert Trustpilot
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Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
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