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Cycleplan Bewertungen 

4'408
•
TrustScore 4.5 von 5

4.5

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

⭐️⭐️⭐️⭐️⭐️ I would highly recommend this company for bike insurance. This is the second time I’ve taken out a policy with them, and both times the process has been smooth and hassle-free. The staff... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

After a bit of clicking around, I realised how to order third party insurance. Insuring the bikes is less important than insuring against me hitting someone or someone hitting me. So I selected nomina... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

My automatic renewal was simply unaffordable, all other sites were initially showing similar. But after searching again I found the best deal, and it led back to here. It pays to shop around and my se... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Called to arrange insurance of several bikes of varying values. Was able to discuss how valuations are used according to age of bike. Very helpful. Pricing seemed good for the level of cover.

Unternehmen hat geantwortet

Unternehmensdetails

  1. Fahrradversicherung
  2. auch in
  3. Versicherungsagentur
  4. Versicherungsgesellschaft
  5. Versicherungsmakler

Über Cycleplan

Vom Unternehmen geschrieben

Cycleplan arrange specialist bicycle insurance for cyclists. Whether riding to work, hitting the trails or cruising through the park with family, our policies are designed to help financially protect cyclists and their bikes and e-bikes from potential risks such as theft and damage, personal accident and more.

We focus purely on cycling insurance, which means no additional costs for unnecessary extras, a range of cover options and access to a specialist, UK-based customer service team.

At Cycleplan, we understand the needs of cyclists; that's why we try to make it easy to obtain a quote and take out a policy. Pay annually in one go, or spread the cost - the choice is yours. Take a look at our reviews below to see what some of our policyholders are saying.

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4.5

Hervorragend

TrustScore 4.5 von 5

4408 Bewertungen

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Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

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So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.5

Alle Bewertungen

(4'408)

541 Bewertungen in den letzten 12 Monaten

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Bewertet mit 5 von 5 Sternen

Happy insured cyclist…

Easy to navigate website...well explained options...great price...with awesome level of cover...hoping the customer services and payouts are just as good...when and if I need them...but thus far...happy insured cyclist.

6. Oktober 2026
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Antwort von Cycleplan

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Bewertet mit 5 von 5 Sternen

Exactly website so easy to use…

Exactly website so easy to use excellent service 👍👍

5. Oktober 2026
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Antwort von Cycleplan

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Bewertet mit 5 von 5 Sternen

Helpful call centre staff

Called to arrange insurance of several bikes of varying values. Was able to discuss how valuations are used according to age of bike. Very helpful. Pricing seemed good for the level of cover.

5. Oktober 2026
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Antwort von Cycleplan

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Bewertet mit 5 von 5 Sternen

Fast reliable and understandable and in…

Fast reliable and understandable and in addition monetary terms are negotiable.

4. Oktober 2026
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Antwort von Cycleplan

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Bewertet mit 5 von 5 Sternen

Very good customer service

Very good customer service

4. Oktober 2026
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Antwort von Cycleplan

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Bewertet mit 5 von 5 Sternen

Easy to navigate site

Easy to navigate site, can’t say wgg he at the insurance is like

4. Oktober 2026
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Antwort von Cycleplan

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Bewertet mit 5 von 5 Sternen

Easy to get a quote

Easy to get a quote, the site is simple to navigate. Price for e-bike insurance was fair, although most of the premium is made up on an admin fee, but that is transparent in the payment schedule.

3. Oktober 2026
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Antwort von Cycleplan

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Bewertet mit 5 von 5 Sternen

Great company

1. Oktober 2026
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Antwort von Cycleplan

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Bewertet mit 5 von 5 Sternen

Easy enough

Easy enough - good price - peace of mind

30. September 2026
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Antwort von Cycleplan

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Bewertet mit 5 von 5 Sternen

Great price and very easy to get cover…

Great price and very easy to get cover for all my bikes.

30. September 2026
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Antwort von Cycleplan

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Bewertet mit 5 von 5 Sternen

Easy to use online application

Easy to use online application, good price for what I required

2. Oktober 2026
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Antwort von Cycleplan

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Bewertet mit 5 von 5 Sternen

Good telephone conversation and…

Good telephone conversation and adjusted cover

1. Oktober 2026
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Antwort von Cycleplan

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Bewertet mit 5 von 5 Sternen

Instant reply

Instant reply , very competitive pricing and meets all my needs

1. Oktober 2026
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Antwort von Cycleplan

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Bewertet mit 1 von 5 Sternen

£25 fee

So, we took an bike insurance with them for £5.51 per month. As we didn't sign the credit contract (the mail was in the junk and why a credit contract?), they took an extra of £25. Thank you very much!
When we contact them, they said "contact the credit finance company".
What a mess....... we canceled, and again a fee of £36.30.
Don't trust them.

30. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Cycleplan

Hello Bruno, thank you for leaving us a review, and we’re very sorry to hear about the confusion surrounding your payments.

We understand how frustrating these situations can be, but when you opt to purchase cover with us, by selecting Monthly payments you enter into a credit agreement with our third party finance company, Premium Credit. 

Regarding the £25 default charge, please note that this has been requested by Premium Credit and is not a charge applied by ourselves. This charge falls within the terms and conditions of the credit agreement you agreed to when setting up your payments with Premium Credit. Unfortunately, we don’t have control over this charge, but Premium Credit will be able to provide more details on how it was applied.

When you incept a policy with ourselves, you agree to our terms of business agreement. This states our cancellation fee and cancellation process. I do apologise for any upset caused when cancelling the policy in line with our terms of business. 

Once again, we apologise for any inconvenience this has caused, and we appreciate your understanding. If you would like to discuss this or anything else further, please contact us on https://help.cycleplan.co.uk/hc/en-gb/requests/new

Kind Regards
The Cycleplan Team

Bewertet mit 5 von 5 Sternen

Quick and easy

Quick and easy

29. September 2026
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Antwort von Cycleplan

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Bewertet mit 5 von 5 Sternen

Easy to do

Easy to do. I like it

29. September 2026
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Antwort von Cycleplan

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Bewertet mit 3 von 5 Sternen

Good range of cover options and easy to…

Good range of cover options and easy to make variations online.

The log on process doesn't work smoothly if using a mobile and email codes

29. September 2026
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Antwort von Cycleplan

Hello Robert, thank you for taking the time to leave your review!

I am glad to hear you insured with us succesfully! I apologise to hear your are experiencing issues when logging in on a mobile, and I can confirm that we will have this looked into with our team.

If you ever have any questions or need assistance as you get started with your insurance, please don’t hesitate to reach out to us on https://help.cycleplan.co.uk/hc/en-gb/requests/new so we can assist you.

Thank you for choosing us.

Kind regards,
The Cycleplan Team

Bewertet mit 5 von 5 Sternen

Really easy to take out my bike…

Really easy to take out my bike insurance at a reasonable price.

28. September 2026
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Antwort von Cycleplan

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Bewertet mit 3 von 5 Sternen

Like the initial quote and discount but…

Like the initial quote and discount but not the admin fee (3× the insurance cost)

24. September 2026
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Antwort von Cycleplan

Hello David, thank you for taking the time to leave us a review.

I’m sorry to hear that you’re unhappy with your experience, this isn’t how we want our customers to feel when insuring with us.

The administration fee covers costs and expenses we incur in arranging your insurance cover. For example, those incurred in agreeing terms with the insurer, setting up the policy, creating your policy documents, regulatory costs, fees and levies. This arrangement and administration fee may vary according to the policy period, policy type and any optional additions to your cover.

If you wish to discuss this further, please contact us on https://help.cycleplan.co.uk/hc/en-gb/requests/new and an advisor will be happy to assist you!

Kind regards,
The Cycleplan Team

Bewertet mit 5 von 5 Sternen

Great job

Great product

24. September 2026
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Antwort von Cycleplan

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

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