Cushie Bewertungen 132

Our experience was fine. No issues. We ordered the sleeper chair and received it in about a week in three boxes. The set up was super easy.

The quality is excelent, extra comfort and good looking material. The customer service was polite but still had to wait for 2 months until my order arrived.
I'm still happy with what I got.

I've had my sofa sleeper for several months now. Its used daily as a sofa and a few times a year as a sofa sleeper for guests. The sofa is 'okay' for comfort, but the sleeper bed is comfy. Putting the sofa parts together was the easy part. The slip covers and zippers are the problem. I decided to wash the slip cover today since we've been sitting on it daily for the last several months. I washed it in cold and fluffed dried for an hour, so no issues with shrinkage. But when it was time to put the slip cover back on and attach the back cushion to the bottom cushion, I realized that I made a big mistake. It took me 1.5 hours to get everything on and zipped up correctly. The zippers are not just sitting there waiting for the other side, like the AI generated 'how to' video shows. You have to do acrobats with your hands, legs and head to balance everything, and be a rubik's cube master, to zip it and put it back together. A few things I wish I would have known before purchasing this: Technically its washable, but definitely not convenient. You can't purchase replacement slip covers. You need pretty large extra storage space for the mattress topper because the sofa wont close with the mattress topper on it, and it can't be folded. The sofa is too hard to lay down on, so not a great nap or movie sofa. The depth of the seat is much shorter than what is advertised because the back is so thick. I gave it 2 stars because the sleeper bed is comfy, but had to knock off 3 stars for the things I wish I knew before I spent $1500.

I love my Cushie. The experience was great with very responsive customer service. Delivery was in several boxes and easy to carry and assemble. The sofa looks great, is comfortable, and so easy to change into a bed! Very affordable price.

I appreciate the design, aesthetic, and functionality of the sleeper sofa. Materials seem high quality, and the cover seems robust, and the way the sofa pads are connected to form the mattress is clever. It’s comfortable and the arm rests are wide and flat. I like that there’s no sharp corners and it’s soft all over because I have a little one that likes to jump around.

Company is very responsive. I wanted a color that was out of stock and they made it happen. Sofa looks great!

It’s refreshing when a product shows up and it’s exactly as advertised. Easy to put together, well made, and if you follow directions and wait the full 72 hours for the cushions to expand - it’s so comfortable! I am happy I had an extra comforter bag in the house to store the mattress topper than comes with it. It’s a great couch/bed for our flex room. Very happy with our purchase!

The shipment was delayed quite a while with no communication. I had to constantly follow up to get info on the latest status. But the couch itself is very comfortable and seems like a good value.

The product is great! Shipping was a longer experience than we had expected. It took about 3 months after ordering to finally receive our product. We reached out to support and they were really responsive which we appreciated. We just wish it was here faster so we could’ve used it when we had guests over.

Very friendly and knowledgeable customer service. We are happy with the product so far. Would definitely recommend.

Ordering was very simple, each item was described perfectly. Shipping was within one week, which I thought was great for all I ordered. Packaging was perfect and each piece was printed on each box so we knew what we were working with each time we opened a box. Pricing was reasonable for such versatile furniture.

The couch we received was perfect for our playroom. It is the right size and just right for our grandkids. It came quickly and was easy to assemble. We love that we can now have our grandkids stay over!

Just received the Cushie 2-Seater Modular Sleeper Sofa - King 80" / Ash. Very easy carry up a tight set of stairs and put together. So comfortable, both to sit on and sleep on. We were worried the backrest would not be supportive, but it is!
Love the material and color. Would buy again.

Product came in easy to handle boxes. Clear directions for assembly.

Ordering was easy and pricing seems fair. But shipping delays were a problem. It would be helpful if told at time of ordering it would be 2 to 3 weeks for shipping instead the advertised 2 to 6 business days. There is no customer service telephone number so the only way to contact is thru email. I received my item in 3 weeks. I was pleased with the chair bed.

The couch is comfortable and the company is very responsive. However, I wish there was a place to store the cushion within the couch. It takes up a lot of space in our little closet!

For some reason my shipment came late but when I contacted with the team they gave me good support and I’m happy with their service

I live in a 4th-floor walkup, so the modular design was a big selling point—I needed something I could carry up and assemble myself. The couch arrived in separate boxes, which made things easier, though I still needed a friend to help with the longer, heavier pieces. I probably could’ve done it alone, but it would’ve involved dragging things up the stairs.
Assembly was straightforward, and the couch looks really nice. The seat cushion does sag a bit after sitting for a while and needs to be pushed back into place now and then—likely due to the design.
The pull-out function is a great bonus and very easy to use. I also appreciated that it came with a mattress topper. I haven’t slept on it yet, but lying down on it felt surprisingly comfortable.
Overall, a solid purchase if you're looking for a basic, modular couch that fits smaller spaces and tricky walkups.

Order fulfillment: 3/5
Product: 4/5
Customer service: 5/5

We’re very happy with the product overall, but the order fulfillment process was a bit frustrating. Our delivery was significantly delayed—about 3–4 weeks total—due to a backlog from the Memorial Day sale, and the items arrived in multiple shipments over time.

That said, customer service was excellent: quick to respond, professional, and genuinely helpful, which really helped turn our initial disappointment around.

As for the sofa itself—it’s just what we were looking for. The olive green color is gorgeous in person, and the sleeper is surprisingly comfortable thanks to the included mattress topper. It’s on the firmer side, but not too hard. We originally got it for our guest room, but we’ve actually been sleeping on it every night since moving into our new home. Highly recommend the product—just be prepared for possible shipping delays during peak sale times.

Company is very communicative if you have any questions. My husband and I put it together this morning and didn’t really have any troubles with it. It was fairly easy. We needed a sleep sofa that was either lightweight or could be taken apart at the end of the season to move and this fits the bill. Seating is wide and comfy and the color (olive) is just what I hoped.