Excellent quality, sturdy poles and fixings. Prompt delivery. One fixing backplate was dented, but after sending an email and photo of the damage, a replacement was dispatched without delay.... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
We had struggled to find curtain poles for our front windows needing 5 metres and 2.5 metres matching. We had limited choices but this exceeded all our expectations. It looks beautiful and excellent... Mehr ansehen
In the last few years I've bought 8 pole kits from Curtain Pole Store. All were well priced and delivered promptly. Although the quality has been generally good, one of the kits had a manufacturin... Mehr ansehen
Unternehmen hat geantwortet
wanted to buy antique brass curtain track in a double, they sell the double brackets in white but not in AB, despite the listing stating it is available. Did not want to know after that and to... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Curtain Pole Store is a family run online business bringing to you a diverse range of high quality, affordable curtain poles and accessories. We pride ourselves on offering you the best prices available online for your curtain poles.
Kontaktinformationen
Vereinigtes Königreich
- sales@curtainpolestore.co.uk
- curtainpolestore.co.uk
4.5
Hervorragend
409 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Antwort von Curtain Pole Store
Thank you for your feedback! We’re glad you’re pleased with your purchase and really appreciate you taking the time to leave a review.
Pole arrived in broken packaging with…
Pole arrived in broken packaging with one finial missing…No problem as all was promptly resolved by one phone call. Quality of pole is very good so very happy customer….. Thank you.
1. Oktober 2025
Antwort von Curtain Pole Store
Thank you for your kind review! We’re sorry the packaging arrived damaged but glad our team was able to resolve it quickly. It’s great to hear you’re happy with the quality of your pole – we really appreciate your understanding and support.
Straight forward process
Straight forward process, easy purchase and speedy standard delivery...
Also looks great now it's up.
Would recommend and will use again.
20. Oktober 2025
Antwort von Curtain Pole Store
hank you for your lovely review! We’re delighted to hear your order arrived quickly and that your pole looks great in place. We really appreciate your recommendation and look forward to helping you again soon!
Antwort von Curtain Pole Store
Thank you for your great feedback! We’re really pleased you’re happy with the quality of your pole and the quick, well-packaged delivery. We appreciate your support!
Great service good quality poles.
29. September 2025
Antwort von Curtain Pole Store
Thank you for your kind review! We’re delighted you’re happy with the quality of our poles and the service you received.
Was exactly what was described
The pole arrived quickly and looks lovely. Description matched what we got perfectly. Would recommend.
14. Oktober 2025
Antwort von Curtain Pole Store
Thank you for your lovely review! We’re so pleased your pole arrived quickly and matched your expectations perfectly. We really appreciate your recommendation!
Antwort von Curtain Pole Store
Thank you for your feedback! We’re glad your curtain pole arrived quickly and safely. We really appreciate you taking the time to leave a review!
Easy to order, quality curtain pole.
Easy to order. Item arrived as expected. We ordered an extra long black pole 25mm and it is very sturdy and fixed up well. No problem at all :)
14. Oktober 2025
Antwort von Curtain Pole Store
Thank you for your great review! We’re delighted everything went smoothly and that your extra-long black pole looks and performs just as expected. Really appreciate your kind feedback!
Curtain pole …
A huge range of curtain poles to choose from everything is included with your pole and is easy to put up.
The pole looks fantastic I am very happy with it.
14. Oktober 2025
Antwort von Curtain Pole Store
Thank you for your wonderful review! We’re so pleased you found the perfect pole from our range and that it was easy to install. It’s great to hear you’re happy with how it looks!
Antwort von Curtain Pole Store
Haha — thanks for the laugh! We’re glad your curtain pole’s doing its job (hopefully indoors!). Appreciate you taking the time to leave a review!
Antwort von Curtain Pole Store
Thank you for your feedback! We’re glad you found a pole you liked and that delivery was nice and quick. We really appreciate your support!
Excellent quality and delivered in a…
Excellent quality and delivered in a timely manner.
1. Oktober 2025
Antwort von Curtain Pole Store
Thank you for your kind review! We’re so pleased you’re happy with the quality and prompt delivery. Your feedback means a lot to us!
The pole and delivery fine - nagging review emails excessive.
The pole and delivery was fine. Did you really have to send me 3 emails nagging me for a review? I would definitely not recommend your site to anyone I liked because of this intrusive policy.
29. September 2025
Antwort von Curtain Pole Store
Thank you for your feedback, and we’re sorry for the inconvenience caused by the review reminder emails. We completely understand how frustrating that can be. Your comments have been passed on so we can review our email settings to ensure we strike a better balance in the future. We’re glad to hear your order and delivery went smoothly, and we really appreciate you taking the time to share your experience.
Good customer service
In the last few years I've bought 8 pole kits from Curtain Pole Store. All were well priced and delivered promptly. Although the quality has been generally good, one of the kits had a manufacturing defect in one component, and another a design fault. CPS were not to blame for these failings of their suppliers, but on both occasions they reacted swiftly, effectively and without charge to replace the faulty part and provide a working solution for the design fault.
22. September 2025
Antwort von Curtain Pole Store
Thank you so much for your detailed and loyal feedback! We truly appreciate your continued support over the years. We’re sorry for the issues you encountered but very glad our team could resolve them quickly and to your satisfaction. Your understanding and kind words mean a great deal to us!
Totally over priced rubbish
Totally over priced rubbish, very basic and bad fittings , grub screws not holding fittings well enough to use.
30. September 2025
Antwort von Curtain Pole Store
Dear Stanley,
Thank you for your email. We are sorry to hear that you are not satisfied with your purchase.
You ordered a low-level pole set from the Laura Ashley Mitchel range, which was 150cm and priced at £64.99. This particular item is not part of our premium range, and we regret if you found it to be expensive.
Regarding your comment about grub screws, these are only supplied with our metal pole sets. Your order would have included smaller screws designed to keep the finials and brackets in place. If these screws were not strong enough for your pole set, we would have been happy to provide longer ones.
We are truly sorry that you felt the need to rate our services on this platform before giving us an opportunity to resolve the issue.
Kind regards,
Sales Team
Antwort von Curtain Pole Store
Thank you for your lovely review! We’re delighted you’re happy with your poles and the quick delivery. Really appreciate your support!
Good product, delivered excellently.
I was looking for a 1 piece curtain track in aluminium. All store bought options had a join.
Was a little worried ordering a flimsy bit of aluminium from the Curtain Pole Store, but they delivered it perfectly in a sturdy cardboard tube.
Fitted it today without any issue. Great to find a retailer that appreciates stocking items that suit your needs.
24. September 2025
Antwort von Curtain Pole Store
Thank you for your thoughtful review! We’re delighted your aluminium track arrived safely and fitted perfectly. We take pride in offering specialist, one-piece options that can be hard to find elsewhere, so it’s great to know this met your needs. We really appreciate your support and kind words!
Antwort von Curtain Pole Store
Thank you for your kind review! We’re so pleased you’re happy with the quality of your pole and the speedy delivery.
Antwort von Curtain Pole Store
Thank you for your feedback! We’re really pleased you’re happy with the service, price, and quality — we appreciate your support!
Superb customer service
Superb customer service. I made an error in my order which was identified and corrected by Manny. I was very impressed with this company and the quality of the product. Thank you
26. September 2025
Antwort von Curtain Pole Store
Thank you for your lovely review! We’re delighted to hear our team, especially Manny, was able to help resolve your order so smoothly. We really appreciate your kind words and are so pleased you’re happy with both the service and product quality!
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