I have been using Aaron Cline for supporting my son, who has autism. Aaron has been dedicated, reliable, dependable and has more than proved he is capable of meeting targets with my son to get him... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I am writing to express our sincere appreciation for the outstanding service provided by the Curam company. The compassionate care and professional dedication shown to my mother have made a remarkable... Mehr ansehen
I had a fantastic experience using Curam these past few months. I appreciated being able to hand select a carer, and response times were always very fast. Customer support was also excellent, and I fe... Mehr ansehen
Unternehmen hat geantwortet
This has worked very well for us to find support for a family member, other than some carers contacting us from too far away, hence travel time would not make the shift viable. However we have found t... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Haushaltshilfe
- auch in
- Agentur zur Vermittlung von Haushaltshilfe
- Altenpflege
- Ärztlicher Notdienst
- Häuslicher Pflegedienst
- Psychiatrische Versorgung
Vom Unternehmen geschrieben
Curam is transforming how care is found and managed across the UK and Ireland. Find experienced, DBS-checked carers safely and quickly. With over 10,000 vetted Care Professionals, with an average of 10+ years care experience, you can find and hire carers in real time, 24/7. We’re the only UK digital care provider offering real-time care and complete end-to-end management, and our carers have already delivered over 6.5 million hours of care. Filter profiles, chat directly, and manage care in one secure place with Curam. From hourly to live-in and CQC-managed care packages, Curam gives you total choice, control, and keeps you safe when it matters most. Find a carer today 👉 www.curamcare.com or download our app 👉 https://www.curamcare.com/apps-download/client
Curam - Creating a fairer care community
Vom Unternehmen geschrieben
- How does Curam work?
- 3 Simple Steps: 1) Clients sign up for free 2) Search for a suitable carer 3) Interview, hire and pay the carer. Alternatively, clients can post a job ad on our automated jobs board. The process is simple and clients only pay for the care delivered.
- We are transforming the care sector by improving the lives of both carers and their clients.
- We believe that valued carers deliver care of value. By ensuring that all of our self-employed carers earn at least the London living wage, we attract motivated, experienced carers to the platform. They are then empowered to give an excellent standard of care to you or your loved ones.
Kontaktinformationen
18 Ashwin St, Dalston, , E8 3DL, London, Vereinigtes Königreich
- 01387 730766
- info@curamcare.com
- curamcare.com
4.4
Hervorragend
640 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
The idea here is excellent
The idea here is excellent, it is well designed and wonderful idea, proper vetted and managed carers can register and you can see they are checked which is very important to vulnerable clients. All payroll and bills are dealt with by the platform also a huge help. I just wish there were more carers registered on the site with availabilities in my area. Interests from 15 or more miles away for anything beyond live in care is good to see, but not practical in real terms with the costs of traveling.
I have been registering care needed posts for a few years now.
9. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Curam
Dear Gaynor,
Thank you so much for your thoughtful and constructive review.
We're really pleased to hear that you've found the platform well-designed, transparent, and supportive—especially in areas as important as vetting, payroll, and safeguarding for vulnerable clients.
Ensuring peace of mind and ease for both clients and carers is at the heart of what we do at Curam.
We also truly appreciate your feedback regarding carer availability in your local area. While we’re working hard to grow our network of high-quality carers across all regions, we know that local availability is vital—particularly for anything other than live-in care.
Thank you again for being a long-term user of Curam and for taking the time to share your experience.
Best wishes,
Sofia - Assistant Manager
Outstanding Service
Our experience with Curam and the caregiver was exceptional. Everyone we interacted with was professional, caring and empathetic.
Emmanuel our caregiver was patient, empathetic, caring and compassionate. He gave detailed feedback and had a warm and sunny disposition.
24. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Curam
Dear Christine,
Thank you so much for your kind words and for sharing your experience with Curam. We're truly grateful for your feedback and so pleased to hear that your experience with both our team and Emmanuel was such a positive one.
Thank you again for your trust in Curam. Please don’t hesitate to reach out if we can support you further in the future.
Best wishes,
Sofia - Assistant Manager
My Carer
My Carer, Scholastic, was an absolute dream. From the moment we met i knew she was full of care. Calm, experienced, knowledgeable and just got on with the job. And what a great job she did. She lived in for a week, the house was perfect, dad was perfect, showered, shaven and taken care of like one of Scholastic own family.
Thank you Schola and thank you Curam Care, you delivered a perfect job and I can't thank you enough.
16. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Curam
Dear Carole,
Thank you so much for your lovely review.
We are absolutely delighted to hear that your Care Professional provided such exceptional care and support during her time with your dad. It means a lot to us to know that she brought not only professionalism and expertise, but also warmth and genuine compassion into your home.
Thank you again for placing your trust in us. We’re always here if you need support in the future.
Best wishes,
Sofia - Assistant Manager
Very sneaky that the 12.5% added charge…
Very sneaky that the 12.5% added charge is hardly mentioned on the website or app
27. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Curam
Hi Jerry,
We appreciate your feedback. Curam charges clients the lowest fee in the sector at 12%. This is clearly stated in our terms and conditions, as well as on multiple pages on our website, for example on our FAQs and multiple service pages, as well as in our app. If you ever have any questions about our fees or any other queries, our support team are always here to help at client@curamcare.com or on 01387 730 766.
Best wishes,
Eve- Marketing Manager
Very Thoughtful
I sent message to Angella C if she was available for Care Health on which she messaged me back in Curam Care Website ( App) she could not as she has a full time client and also phoned me as well to confirm this. I was surprised she phoned me as well.
25. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Curam
Dear Neil,
Many thanks for your 5-star review. We are glad to hear that you had a good experience with Curam.
If you even need further assistance, please let us know.
Best wishes,
Sofia - Assistant Manager
Curam is always improving and updating…
Curam is always improving and updating their app.
Easy to use and in any doubt, customer service will soon get back to you.
I already used Curam several times when in need and never had any issues.
3. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Curam
Hi Gabriela,
Thank you for your lovely review!
We're so pleased to hear that you've found the Curam App easy to use and that our Curam Support Team has been helpful when needed. It’s great to know you've returned to us several times and had a smooth experience each time.
We really appreciate your support as we keep improving the platform.
Best wishes,
Sofia - Assistant Manager
Brilliant company with brilliant tech
Brilliant company with brilliant tech - searched and found a carer in real time! It's the future!
5. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Curam
Hi Lilou et Loic,
Many thanks for taking time to write this brilliant review.
We are so happy to hear that you had a positive experience using Curam.
Please feel free to contact us anytime should you require any assistance.
Best wishes,
Sofia - Assistant Manager
We were looking for care for my mum
We were looking for care for my mum, (who lives in a remote area which I found a challenge). we looked at several care agencies and the set up just didn't feel right for several reasons. Then I came across curam. It was all new to me, I put out a post and had several responses, we were able to get to know the carers, meet and talk to them about mums needs in order to find a good personality match for mum. We are so happy with our carer, she has been amazing and has become part of our family. Curam is a brilliant way to find carers, highly recommended
5. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Curam
Hi Anna,
Thank you so much for your kind words and thoughtful review.
We are truly glad to hear that you had such a positive experience using Curam to find care for your mum, especially given the challenges of her remote location. It's wonderful that you were able to connect with carers, take the time to find the right fit, and ultimately welcome someone so special into your family. Supporting families in finding compassionate, reliable care is exactly what we strive for at Curam.
Thank you again for recommending us—it means a lot! Should you ever need assistance please feel free to contact us.
Best wishes,
Sofia - Assistant Manager
Unprofessional carers and non-existent customer support
I had a poor experience with Curam Care. Be aware, that they take no responsibility for the work of the carers. Despite you are paying them, they claim to be an introductory company and in case issue arise they will give no support. I went to Curam hoping to find a reliable carer during my respite holiday. I was let down by two carers few days before my departure with no explanation. The next carer I hired charged me extra for costs beyond our agreement on top of highly expensive rates. My holiday became instantly a nightmare, having to call Citizen Advise for legal help and collecting evidence of the unlawful money requests. If you want peace of mind, I recommend using a care agency instead. If something goes wrong, you will have to deal with it by your own.
29. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Curam
Hi Daniela,
Thank you for taking the time to share your feedback. We're genuinely sorry to hear that your experience did not meet your expectations.
Please be assured that we have a dedicated customer support team available to assist you. You can reach us on 01387 730766 or via email at client@curamcare.com. For queries specifically related to live-in care, our specialist team can be contacted on 01865 819 038 or at livein@curam.io. Both teams are here to support you with any concerns or questions.
The contractual agreement exists directly between you the client and the self-employed Care Professional. It is a mutually agreed contract between you and your chosen Care Professional.
The agreement allows you the client and the Care Professional to specify the Services to be provided, any Health Procedures if they are required and any Special items if required.
Curam is not party to, nor does it specify the service items in any Service Agreement. The responsibility for the care to be provided and the arrangement for providing it is between the client and the care professional.
While we are not a party to any agreement, we are always here to offer guidance and support where needed.
Based on our understanding, the live-in Curam Care Professional you engaged was unable to take breaks outside the home and was required to assist the care recipient multiple times throughout the night. As a result, she was working significantly beyond the standard expectation of 12 hours per day with a 2-hour break. In such circumstances, Care Professionals are entitled to request additional compensation to reflect the extended hours and intensity of care provided.
We value your feedback, as it plays an important role in helping us improve the services we provide. If there's anything further we can assist with or clarify, please don’t hesitate to get in touch.
Best wishes,
The Curam Team
Happy and positive
I have used Curam as my platform to advertise being a self employed carer. The fact I get to pick who I work with and where I work means I am in control.
All clients I have been fortunate to work with have all been so nice and their families very welcoming. I have done daily care, overnight care and live in care. All have been positive experiences.
I had the privilege of accompanying a client on a 5 day Norwegian Fjords Cruise. That was amazing.
Best decision I ever made was to advertise via Curam.
Would definitely recommend using their platform.
19. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Curam
Hi Pauline,
Thank you for sharing your wonderful experience!
We are so pleased to hear how Curam has helped you take control of your work as a self-employed carer and connect with such kind and welcoming clients and families. It’s inspiring to hear about the variety of care you’ve provided—and what an incredible opportunity to accompany a client on a Norwegian Fjords cruise! Stories like yours highlight the meaningful impact of flexible, person-centered care.
We're truly grateful to have you on the platform and appreciate your heartfelt recommendation.
Best wishes,
Sofia - Assistant Manager
I’ve been using the Curam app since December 2024
I’ve been using the Curam app since December 2024. I’m very excited to use it, because you can control your schedule when and where to work, you can manage your time. They posted various clients.
Thanks Curam care.
I love my app.
19. Dezember 2024
Bewertung ohne vorherige Einladung
Antwort von Curam
Hi Gusmelia,
Thank you so much for your lovely review!
We are delighted to hear that you're enjoying the flexibility and freedom that the Curam App offers. Being able to manage your own schedule and connect with a variety of clients is exactly what we aim to support. We are happy that you love the app—and we love having you as part of the Curam community.
Best wishes,
Sofia - Assistant Manager
Excellent service
Excellent service and Sanita is superb. Thank you.
16. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Curam
Hi John,
Many thanks for your 5-star review. This means a lot to us.
We are very happy to hear that you had a positive experience using Curam.
Please feel free to reach out should you need assistance.
Best wishes,
Sofia - Assistant Manager
Really efficient service
Really efficient service. All the carers I contacted responded really quickly and proved to be very reliable and professional. I really like the ease of use of the website, how to make payments and the messaging facilitiy. A great way to find a carer in the local area. Highly recommend.
13. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Curam
Hi Mary,
Thank you for your wonderful feedback!
We're so pleased to hear that you found the service efficient and that the carers you connected with were responsive, reliable, and professional. It's great to know that the website’s ease of use, payment process, and messaging feature made your experience smooth and convenient.
Your recommendation means a lot to us—thank you for choosing Curam to find care in your local area!
Best wishes,
Sofia - Assistant Manager
I met wonderful and amazing clients…
I met wonderful and amazing clients through this platform. Curam makes you feel comfortable, their support and communication is outstanding. I will recommend this platform to all my friends and family
13. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Curam
Hi Mathini,
Thank you so much for your kind words! We are very happy to hear that you've had such a positive experience connecting with clients through Curam. It's great to know that our support and communication made you feel comfortable—that's exactly what we aim for.
We truly appreciate your review and are grateful to have you as part of the Curam community!
Best wishes,
Sofia - Assistant Manager
Great Team and support throughout the…
Great Team and support throughout the process and clear instructions.
1. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Curam
Hi there Tshepiso,
Many thanks for leaving a wonderful review. We are very happy to hear that you had a good experience using Curam.
Please feel free to contact us anytime if you need any further assistance. Welcome to our Carer Community!
Best wishes,
Sofia - Assistant Manager
Best platform ever
I met wonderful and amazing clients through this platform. Curam makes you feel comfortable, their support and communication is outstanding. I will recommend this platform to all my friends
16. April 2025
Bewertung ohne vorherige Einladung
Antwort von Curam
Hey there Lesego,
Many thanks for leaving this wonderful 5-star review!
We are happy that you've had such a positive experience on Curam and that you've connected with amazing clients through the platform.
Our team works hard to ensure our carers feel supported and valued, so your feedback truly means a lot to us. We're grateful for your recommendation and please feel free to reach out should you need any further assistance.
Best wishes,
Sofia - Assistant Manager
Great Facility
We were able to find excellent carers with great ease
19. Dezember 2024
Bewertung ohne vorherige Einladung
Antwort von Curam
Hi there,
Many thanks for leaving us this 5 star review. We are glad that you have found excellent carers.
Please let us know if you ever need any further assistance.
Best wishes,
Sofia - Assistant Manager
Awful platform!!! harrased and made to feel small
Awful platform! once you secure a message or job with the client Curam are literally harrassing you to the limit! whatsapp, texts calls emails! fees they take are ridiculous for what they provide! and also threats of action if you leave! there is limited jobs in the area of choice and clients never get back to you! avoid at all costs!
6. November 2024
Bewertung ohne vorherige Einladung
Antwort von Curam
Hi there,
We have requested more information via Trustpilot so we can investigate this further, alternatively please email us at carer@curamcare.com. Our Care Professional fee is the lowest in the care sector at 15% . We do follow up with you for safeguarding purposes. We understand Care Professionals are working elsewhere and can leave the platform whenever they wish.
Best wishes,
Eve- Marketing Manager.
My approval meeting was great
My approval meeting was great. A friendly lady gave a detailed explanation of how the system works and answered all my questions thoroughly. With the information I have, I am now confident in applying for my first client and more.
21. März 2025
Bewertung ohne vorherige Einladung
Antwort von Curam
Hi there,
Thank you so much for your kind review! We are very happy to hear that your approval meeting went well and that you found the explanation helpful. It's wonderful to know that you are feeling confident and ready to take the next steps.
Welcome to our Care Professional Community and best of luck. Please let us know if you need any further assistance.
Best wishes,
Sofia - Assistant Manager
Curam makes life easy for both…
Curam makes life easy for both potential clients and carers. As a Carer I have a wide range of jobs available that I can view at my fingertip on the Curam app and apply. The Curam app is seamless and provides everything that is needed to engage with clients and vice versa.
20. März 2025
Bewertung ohne vorherige Einladung
Antwort von Curam
Hi Tokunbo,
Thank you for sharing your experience with Curam and for your review!
It’s great to know that you find the range of jobs accessible and the app easy to use. We are committed to making connections as smooth and efficient as possible, and your feedback is truly appreciated.
Best of luck and welcome to our Care Professional Community. Please feel free to reach out should you need any help!
Best wishes,
Sofia - Assistant Manager
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.