Combined Salon Supplies and Services (CSS)Bewertungen 

156
TrustScore 4 von 5

4.2

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Good quality hair color. Colour last longer than standard hair dyes. Easy to use website. Delivery is prompt and so far has been reliable. I have used this brand and this website for over a year wit... Mehr ansehen

Bewertet mit 5 von 5 Sternen

The matter of the wrong being despatched has now been resolved satisfactorily in that CSS have sent the correct item at no extra charge - very kind & reasonable gesture. I have ordered items from them... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Awful service. Order 3 dying colours for my hair and received only one and paid carriage higher than the price! Now that of no use as I need 3 and need to order different shade elsewhere

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Fabulous. Really pleased with our hostess station. Loved the communication from this company, even more so the video of the sign being printed - which i added to our Facebook page. Speedy delivery too... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Fachhandel für Haarpflegeprodukte
  2. Friseurbedarf
  3. Kosmetikproduktanbieter
  4. Friseursalon

Vom Unternehmen geschrieben

CSS Salon Supplies & Services is one of the UK’s most leading distributors within the beauty, barber and hair industry since 2015. At CSS, our goal is to bring comfort and authenticity to your salons and give you all the latest tools you need to make magic happen.


Kontaktinformationen

4.2

Gut

TrustScore 4 von 5

156 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Monat

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.2

Alle Bewertungen

(156)

21 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Good quality hair color

Good quality hair color. Colour last longer than standard hair dyes.
Easy to use website. Delivery is prompt and so far has been reliable. I have used this brand and this website for over a year without any problems from hair colour quality to orders and delivery.

28. Juni 2026
Bewertet mit 1 von 5 Sternen

Awful service

Awful service. Order 3 dying colours for my hair and received only one and paid carriage higher than the price! Now that of no use as I need 3 and need to order different shade elsewhere

27. Mai 2026
Combined Salon Supplies and Services (CSS)-Logo

Antwort von Combined Salon Supplies and Services (CSS)

Dear Customer,
Thank you for your feedback.
We can confirm that your order was processed and one tube of Indola 1000.1 was dispatched to you. Unfortunately, the remaining two tubes were out of stock, and as we were unable to confirm when they would become available again, a full refund was issued for those items on 28/05/2026.

We apologise for any disappointment caused and appreciate your understanding.

Kind regards,
Css Admin Team

Bewertet mit 5 von 5 Sternen

Thank you CSS

The matter of the wrong being despatched has now been resolved satisfactorily in that CSS have sent the correct item at no extra charge - very kind & reasonable gesture. I have ordered items from them previously & without any problem. Many thanks to all the admin team at CSS

12. Mai 2026
Combined Salon Supplies and Services (CSS)-Logo

Antwort von Combined Salon Supplies and Services (CSS)

Dear Customer,
We sincerely apologise for the inconvenience caused.
After reviewing your case, we contacted you directly and arranged for the correct 6-inch Haito Basix Scissors to be sent to you. We did this at no additional cost and without requesting the return of the 5.5-inch scissors you originally received.

We have also provided the tracking details for the replacement shipment.
We are sorry for the error and appreciate your patience while we resolved this matter.

Kind regards,
Css Admin Team

Bewertet mit 5 von 5 Sternen

Ordered 3 different hair gels from CSS

Ordered 3 different hair gels from CSS. Fantastic prices and delivered within the week. Great service.

8. Mai 2026
Combined Salon Supplies and Services (CSS)-Logo

Antwort von Combined Salon Supplies and Services (CSS)

Dear Alex,

Thank you for taking the time to leave us such a positive review.

We're delighted to hear that you were pleased with our prices, delivery service, and overall experience. Your feedback is greatly appreciated and motivates us to continue providing the best possible service.

We look forward to serving you again in the future.
Kind regards,
Css Admin Team

Bewertet mit 5 von 5 Sternen

Placed my order and 2 hours later it…

Placed my order and 2 hours later it arrived at my door.

30. April 2026
Combined Salon Supplies and Services (CSS)-Logo

Antwort von Combined Salon Supplies and Services (CSS)

Dear Alec,

Thank you for your wonderful review.

We're delighted to hear that your order arrived so quickly and that you were happy with the service. We truly appreciate your feedback and are pleased we could exceed your expectations.

We look forward to serving you again in the future.

Kind regards,
CSS Admin Team

Bewertet mit 2 von 5 Sternen

Product ordered 25th April

Product ordered 25th April, still hasn't arrived on 3rd of May.

25. April 2026
Combined Salon Supplies and Services (CSS)-Logo

Antwort von Combined Salon Supplies and Services (CSS)

Dear Customer,

Thank you for your feedback.

We have reviewed the tracking information for your order, which confirms that it was successfully delivered by Royal Mail on 09/05/2026 at 11:17 AM by Crewe Delivery Office.

As the parcel was delivered and marked as received by the carrier, the order was fulfilled as dispatched.

Kind regards,
Css Admin Team

Bewertet mit 5 von 5 Sternen

As described

As described, arrived quickly

12. April 2026
Combined Salon Supplies and Services (CSS)-Logo

Antwort von Combined Salon Supplies and Services (CSS)

Dear Kelly,

Thank you for your positive review.

We're delighted to hear that your order arrived quickly and met your expectations. We truly appreciate your feedback and your support.

We look forward to serving you again soon.

Kind regards,
Css Admin Team

Bewertet mit 5 von 5 Sternen

Good range to choose from.

Always an excellent range available & competitively priced. Arrived very quickly.

8. April 2026
Combined Salon Supplies and Services (CSS)-Logo

Antwort von Combined Salon Supplies and Services (CSS)

Dear Pauline,

Thank you for your kind review.

We're delighted to hear that you were pleased with our range of products, competitive pricing, and quick delivery. Your feedback is greatly appreciated.

We look forward to serving you again in the future.

Kind regards,
Css Admin Team

Bewertet mit 5 von 5 Sternen

Brilliant

Brilliant, good and quick service.

2. Januar 2026
Combined Salon Supplies and Services (CSS)-Logo

Antwort von Combined Salon Supplies and Services (CSS)

Thank you so much for your kind feedback! We’re really pleased to hear that you were happy with our service and delivery speed. Your support means a lot to us, and we hope to serve you again soon.

Bewertet mit 5 von 5 Sternen

Satisfactory price and relatively fast…

Satisfactory price and relatively fast delivery considered I ordered it at new year

30. Dezember 2025
Combined Salon Supplies and Services (CSS)-Logo

Antwort von Combined Salon Supplies and Services (CSS)

Thank you for your feedback! We’re glad to hear you were happy with the price and that the delivery time met your expectations, especially given the New Year period. We really appreciate your support and hope to see you again soon.

Bewertet mit 1 von 5 Sternen

I am extremely disappointed with my…

I am extremely disappointed with my experience with CSS Salon Supplies.

After placing an order, I was notified that it had been delivered. However, when I checked, the parcel was not there. The FedEx tracking showed that the item was left outside, marked as “signed for” without any visible signature, and provided no GPS confirmation, which is contradictory and does not constitute secure delivery.

When I contacted CSS to report non-receipt, I fully cooperated with their requests and provided a utility bill solely to verify my address. Despite this, I was informed that the document was “not legitimate,” without any explanation, and my case was escalated as potential fraud. I found this accusation distressing and wholly disproportionate.

CSS refused to clarify what was supposedly wrong with the document, declined to resolve the missing delivery, and repeatedly stated the matter was “closed,” while implying police involvement but providing no Crime Reference Number. Responsibility was repeatedly deflected to the courier, despite the retailer being responsible for ensuring secure delivery.

The handling of this issue was unprofessional, intimidating, and lacked transparency. I would strongly caution other customers, particularly regarding delivery disputes and customer service practices.

15. Dezember 2025
Bewertung ohne vorherige Einladung
Combined Salon Supplies and Services (CSS)-Logo

Antwort von Combined Salon Supplies and Services (CSS)

Thank you for taking the time to share your feedback. We’re genuinely sorry to hear that you’re unhappy with your experience.

After a full investigation, we can confirm that the parcel was delivered successfully. The courier provided photographic delivery evidence confirming that the parcel was left at the delivery address. Based on this confirmation, we advised that a refund could not be issued.

Following this, a refund claim was raised with the payment provider under a different name. This claim was reviewed independently and was ultimately rejected, as it was determined that the delivery had been completed correctly.

We understand how frustrating delivery issues can be, and we would like to reassure customers that we take every case seriously. We have been in business for many years and place great importance on our reputation. Whether an order is £1 or several hundred or several thousand pounds, every customer is equally important to us, and we always aim to act fairly and transparently based on the evidence available.

Thank you again for your feedback.

Bewertet mit 1 von 5 Sternen

Really bad quality no happy at all and…

Really bad quality no happy at all and thay never refund you

3. Dezember 2025
Combined Salon Supplies and Services (CSS)-Logo

Antwort von Combined Salon Supplies and Services (CSS)

Thank you for your feedback. We’re sorry to hear that you’re unhappy with your experience.

We’d like to clarify that the order was dispatched with full tracking, and the delivery progress including confirmation of delivery is available via the tracking link provided in the order confirmation. This shows that the parcel was delivered successfully.

Regarding refunds, these are assessed in line with our policy and the delivery confirmation provided by the courier. As the order shows as delivered, a refund was not applicable in this case.

We always encourage customers to contact us directly so we can review any concerns in detail and offer appropriate support where possible. Thank you for taking the time to share your comments.

Bewertet mit 5 von 5 Sternen

Highly Recommend

I have been using CSS Salon Supplies for a few years now for hair product and I 100% recommend them. They are professional, efficient and honest. They communicate quickly and deliver exactly what you ask for at a competitive price. Highly Recommend!

24. September 2025
Combined Salon Supplies and Services (CSS)-Logo

Antwort von Combined Salon Supplies and Services (CSS)

Thank you so much for your wonderful feedback! We’re thrilled to hear that you’ve had a positive experience with our products and service over the years. Your support and recommendation mean a great deal to us, and we look forward to continuing to serve you for many more years to come.

Bewertet mit 5 von 5 Sternen

Very quick delivery

Very quick delivery. Bought as a present.

25. Juli 2025
Combined Salon Supplies and Services (CSS)-Logo

Antwort von Combined Salon Supplies and Services (CSS)

Thank you for your feedback! We’re glad to hear your order arrived quickly and hope the gift was well received. We really appreciate your support!

Bewertet mit 4 von 5 Sternen

Michaels shaving

I discovered by chance online and ordered some shaving and grooming products I like to keep my hair short and I shave every single day so I thought I would give the guys a go their prices were reasonable it's like having a barbers shop at home would highly recommend graet service lovely people

29. Juli 2025
Bewertet mit 5 von 5 Sternen

Products came quickly

Products came quickly, kept upto date with shipping and the products were really big and smelled amazing so strong and last for a while.

NYC IMMORTAL hair gel.

28. Juni 2025

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr