I work in a merchant and have dealt with Crystal Direct, and I have to say the service has been fantastic from the initial enquiry right through to delivery. I’d especially like to mention Suki B... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Great pricing, excellent Lead times. Good communication. Tracking app on delivery day, Great for seeing drivers progress and ETA Delivery driver, David Forde, very polite and helpful 👍
Unternehmen hat geantwortet
David Forde was great! Professional and friendly. He explained how to keep the door safe before we needed to use it. Friendly chat also appreciated early in the morning.
Unternehmen hat geantwortet
I’ve used Crystal-Direct for 2 properties. Can’t fault at all, won’t use any one else. The products and price are great. The live tracker for delivery is really useful, can do other tasks so not... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Crystal-Direct is a leading supplier of PVCu windows, doors, and roofing systems for replacement, new build, applications to the trade, retail, and builders merchant sectors. We offer high-performance, high-quality home improvement products in a variety of styles and colours to meet our customers' needs. Our company values excellence and prioritises building strong relationships with our customers across all groups. Under new ownership / leadership since 2022
Kontaktinformationen
Vereinigtes Königreich
- crystal-direct.co.uk
4.8
Hervorragend
102 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Merchant Account
I work in a merchant and have dealt with Crystal Direct, and I have to say the service has been fantastic from the initial enquiry right through to delivery.
I’d especially like to mention Suki Bowal, one of their delivery drivers. I recently messaged Suki on behalf of one of my customers regarding their delivery, and he genuinely couldn’t have been more helpful.
My customer actually called me afterwards specifically to tell me how helpful and friendly Suki had been, which says a lot about the service he provides.
And this isn’t the first time I’ve heard customers mention Suki positively either — he has been praised by various customers on previous occasions.
Suki is a real asset to Crystal Direct and a credit to the company. It’s great to see someone who clearly takes pride in providing excellent customer service.
Fantastic service all round — highly recommended! ⭐⭐⭐⭐⭐
26. August 2026
Bewertung ohne vorherige Einladung
Delivery excellent by Suki Bowal…
Delivery excellent by Suki Bowal windows look grand
26. August 2026
Bewertung ohne vorherige Einladung
Suki Bowal was professional and…
Suki Bowal was professional and friendly. Delivered the goods with a smile. Great experience and delivered within timescale given.
26. August 2026
Bewertung ohne vorherige Einladung
What a nice company to do business…
What a nice company to do business with. Special mention to Vlad the delivery driver. Top man!
26. August 2026
Bewertung ohne vorherige Einladung
Antwort von Crystal-Direct
Thank you David for your review - we are please to do business with you too! we will ensure Vlad also hears the feedback.
Excellent delivery by David Forde would…
Excellent delivery by David Forde would recommend this company 100%
26. August 2026
Bewertung ohne vorherige Einladung
Antwort von Crystal-Direct
Wow, thanks for the 100% recommendation and 5 stars Stuart, that means a great deal to the team and Dave, we will pass your comments on to him :)
Very friendly and helpful
Very friendly and helpful.
Just perfect
24. August 2026
Bewertung ohne vorherige Einladung
Antwort von Crystal-Direct
Thanks for taking the time to leave the review Stewart, we love the 'just perfect' comment :)
Great pricing
Great pricing, excellent Lead times. Good communication.
Tracking app on delivery day, Great for seeing drivers progress and ETA
Delivery driver, David Forde, very polite and helpful 👍
24. August 2026
Bewertung ohne vorherige Einladung
Antwort von Crystal-Direct
Thanks for the glowing review John, sounds like every touch point was a success for you, which is what we strive to achieve. We are really grateful for the comments, thanks again.
Flavion who delivered our window was…
Flavion who delivered our window was very pleasant, and even carried the window in for me. That’s what I call excellent customer service. Thank you
21. August 2026
Bewertung ohne vorherige Einladung
Antwort von Crystal-Direct
Thanks for leaving a review Sue, much appreciated - a common theme in many of the reviews is that the drivers go the extra mile for our customers. We will pass on your kind words to Flavion.
Good lead time for delivery
Good lead time for delivery. Excellent communication from Crystal from start to end. Professional and courteous delivery driver (David Forde).
20. August 2026
Bewertung ohne vorherige Einladung
Antwort von Crystal-Direct
Thankyou for your review David, your comments regarding lead-time, comms, and delivery are great for us to read as every touch point is very important to us as a team. We will pass on your kind words to Dave too :)
Nice early friendly delivery
19. August 2026
Bewertung ohne vorherige Einladung
Antwort von Crystal-Direct
Thanks for the 5 stars Andrew - we really appreciate it!
David Forde was great!
David Forde was great! Professional and friendly. He explained how to keep the door safe before we needed to use it. Friendly chat also appreciated early in the morning.
18. August 2026
Bewertung ohne vorherige Einladung
Antwort von Crystal-Direct
Thanks for your comments and review, David takes great pride what i does, we will pass the feedback on, thanks again!
Great tracker and he was on time he was…
Great tracker and he was on time he was a great guy.
17. August 2026
Bewertung ohne vorherige Einladung
Antwort von Crystal-Direct
Hello Derek, thanks for taking the time to leave a review, we find our customers love the tracking and its accuracy -glad you did too :)
Antwort von Crystal-Direct
Thanks for your review Joshua, we are grateful and we will make sure David gets to see it too
Fab delivery!
My delivery with Flavion was exceptional. I was home alone and my builder was on another job. He helped get my items moved safely and securely.
Many thanks!
13. August 2026
Bewertung ohne vorherige Einladung
Antwort von Crystal-Direct
Thank you so much for your review and comments Anna, we will pass them on to Flavion!
Excellent service from driver David…
Excellent service from driver David Forde, particularly given the extreme heat today. On time and carried heavy door and parts in three trips to back door. Thank you.
12. August 2026
Bewertung ohne vorherige Einladung
Antwort von Crystal-Direct
Thanks for the 5 star review Tash - we always appreciate our customers taking the time to give feedback, especially when the drivers are mentioned - we will pass on Dave :)
Great communication
Great communication, window arrived on time, the driver David Forde was very pleasant and helpful.
12. August 2026
Bewertung ohne vorherige Einladung
Antwort von Crystal-Direct
Thanks for your review and comments Lawrence, glad you were pleased with the overall service - we will pass your kind words on to David :)
Fast turnaround
Fast turnaround, lovely driver, great delivery
7. August 2026
Bewertung ohne vorherige Einladung
Antwort von Crystal-Direct
Thanks for taking the time to review and leave such positive comments Chloe, we really appreciate it
Quality product supplied.
Quality product supplied.
First class delivery by Keith.
4. August 2026
Bewertung ohne vorherige Einladung
Antwort von Crystal-Direct
Thank you for your review we will pass on your compliments to Keith :)
Good quality doors - great delivery
Have bought 2 doors from Crystal PVCu Windows and Doors. Very pleased with them, great quality. Our 2nd door was delivered a couple of days ago, driver David Forde was courteous, friendly & helpful.
31. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Crystal-Direct
Thanks for taking the time to review, and for the repeat purchase, we will pass on your kind words to Dave Forde, he has been with us for over 25 years so he will love the comments
Great selection of doors and windows at…
Great selection of doors and windows at competitive prices. Very good quality products and easy to search and order. The delivery man, Keith was lovely, very helpful, friendly and professional. I have already recommended to friends and family how impressed and pleased I am.
31. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Crystal-Direct
Thanks for your lovely review Naomi, and the feedback on our product quality, value, and Keith, we will pass your comments on to him - and thanks for recommending us to friends and family too :)
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.