The piece was very insightful and enlightening. I now feel comfortable and more confident as I approach the clients because I now know the different personalities the guests have. The different types... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
My experience have been great since day one because I am more enlightened through the various courses in the Academy. Most of my questions have been answered once I complete a course and am more gra... Mehr ansehen
I loved this course because it teach How important it is to be consistent about what we say and How we act , as well as learn from feedback and use every tool to build a brand that really shows who we... Mehr ansehen
Im thrilled to share that i have officially completed my level 1 course diploma in cruise retail .thank you very much sir adrian for your mentorship and support throughout this process .
Unternehmensdetails
Vom Unternehmen geschrieben
Looking for the best start to working in the cruise inudstry? Our goal is a simple one... to find, mentor and grow the best talent to step onboard the cruise industry, in the best way possible. To do this, we aim to support our cruise professionals who work onboard with a unique online hub in professional development, recruitment, leadership, sharing success and brand training. As experts in our sector, Cruise Retail Academy and our careers platform Academy Onboard is here to do something really new and exciting for our industry. For the first time, we will build positive direct partnerships between brands, operators and professionals. Have a look through our website to learn how we plan to do this, and how we can support you to grow. Trust us with your journey onboard. Thank you!
Kontaktinformationen
PO Box 20, CB4 0FF, Cambridge, Vereinigtes Königreich
- adrian@cruiseretailacademy.com
- cruiseretailacademy.com
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Resilience
Attention to detail, making me feel seen and heard. Continous support and encouragement. I loved how communicative you guys were, and the timelines of your response.
Great course with clear explanations…
Great course with clear explanations and useful practical exercises. I learned a lot and would definitely recommend it to others.
A Comprehensive and Practical Leadership Course for Cruise Retail Professionals
This course is chock-full with volumes of information which I must say is impressive as to how it was compiled but I had managed to pull through it. In the end, I thoroughly enjoyed completing this diploma. What impressed me most was how the course goes beyond theory and delivers practical, actionable tools that can be applied immediately in a cruise retail environment.
The structure across seven modules works well—starting with Self-Awareness as the foundation, then building through Communication, Emotional Intelligence, Resilience, Critical Thinking, Personal Branding, and finally Goal Setting. Each module connects back to real-world scenarios onboard a ship, which makes the learning relevant and easy to relate to.
The inclusion of frameworks like SMART goals, OKRs, DISC, SCAMPER, and the Eisenhower Matrix gives leaders a solid toolkit to work with. I also appreciated the podcast recaps, end-of-module quizzes, and the final goal-setting template—they helped reinforce the key takeaways.
One thing that stood out was the consistent emphasis on behavioural development over technical skills. It's a refreshing reminder that how we lead, communicate, and show up matters more than just knowing the operational side of things.
If I had to highlight one area that might be easily overlooked but is absolutely essential—it's the "No Banana" culture discussed in the Emotional Intelligence module. Creating psychological safety where team members feel safe to speak up, make mistakes, and grow without fear of shame or blame is something every leader should prioritise, yet it's so often forgotten in high-pressure environments.
Overall, a well-structured, insightful, and practical course. I'd recommend it to anyone serious about growing their leadership career in cruise retail.
Cruise Retail Diploma
Just completed The Cruise Retail Diploma and enjoyed the learning experience.The material is structered in a way that is easy to comprehend.Am looking forward to enrolling in more courses so I can be fully equiped for the journey ahead.Thank you Cruise Retail Academy.
Well cruise academy contains valuable …
Well cruise academy contains valuable information for both on-board and those who are dreaming to work on cruiseship ,the more I dive down doing courses im learning a lot n special thanks to our CEO Addrian and his team.
The material was clear
The material was clear, easy to follow, and gave a good overview of how retail works on cruise ships. It helped me better understand the role and what to expect in this industry. I would recommend it to anyone interested in cruise retail.
Maui Jim has such a great selection of…
Maui Jim has such a great selection of colors and styles.
As well their customer service is exceptional.
10/10 recommend!
It was great and I learned a lot.
It was great and I learned a lot.
Big star
It's a pleasure to take part in cruise retails academy 😎
To learn so much about invicta the…
To learn so much about invicta the establishment of 1837 and the impressive amount of models manufactured 4-5000, is mind blowing I'm so impressed with the crystal ,specially flame fusion that scratch resistant wow...
Cruise retail academy you are seriously doing a great job keep up well done and thank you for teaching us helping guest is not just about processing transactions but actively connecting with guests and help guest feel confident in every purchase and so much more....
Very informative course
Very informative course, guiding you through the steps how to build your best CV.
The Cruise Retail Academy's course was insightful
The Cruise Retail Academy's course was enjoyable. Although I have experience in the field, I have learned a few new and unfamiliar things. demonstrating that learning never ends. I appreciate the Cruise Retail Academy sharing these courses.

Antwort von Cruise Retail Academy
It is a great refresher on everything I…
It is a great refresher on everything I have learnt about the Luxury Cruise Retail experience.

Antwort von Cruise Retail Academy
The explanation of the differences…
The explanation of the differences among individual shoppers was very well presented, which helped me gain a clearer and deeper understanding of the topic. Thank you for your effort in further educating us about the retail industry.

Antwort von Cruise Retail Academy
This is a fast track cruise lessons…
This is a fast track cruise lessons ,which helps a lot without spending much energy keep it up team A .I have totally changed ,they I speak.

Antwort von Cruise Retail Academy
Every interaction with the academy team feels so personalized and thoughtful
When I decided to start my cruise retail career journey, I felt so overwhelmed simply because I didn't know what was expected of me or what awaited me until I came across CRA. Every CRA course that I've taken has given me a better understanding and boosted my confidence in my cruise journey. Every interaction with the academy team feels so personalized and thoughtful.

Antwort von Cruise Retail Academy
It is comprehensive and all you need before stepping on board as a retail associate.
it is interactive, educational and resourceful. Targeted to equip candidates with suitable knowledge and be fully informed about the roles onboard.
However after my course my diploma Came without a name so I don't know how to prove I studied.

Antwort von Cruise Retail Academy
Boosted My Communication and Sales Skills
The communication course at was excellent! It boosted my confidence, improved my guest engagement skills, and gave me practical tools for luxury sales and hosting events onboard. Highly recommend!

Antwort von Cruise Retail Academy
This gave me a proper insight
This gave me a proper insight, loved it 😊

Antwort von Cruise Retail Academy
amazing experience
to be honest, the program was really insightful and full of great information. i ve learnt many new things about cruise ships, life onbroad , retail , guest services..i'm so lucky to find this program

Antwort von Cruise Retail Academy
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







