I needed spares for a Croydex shower rail. Online the items were out of stock so I phoned Croydex and they were able to find what I wanted. Paid over the phone and goods arrived within a few days. Ver... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
I needed spares for a Croydex shower rail. Online the items were out of stock so I phoned Croydex and they were able to find what I wanted. Paid over the phone and goods arrived within a few days. Ver... Mehr ansehen
Unternehmen hat geantwortet
Croydex responded promptly and very helpfully when I had given myself an installation problem with their quick release toilet seat. My previous toilet seat was difficult to fix and moved when you sat... Mehr ansehen
Unternehmen hat geantwortet
I had an issue with an order I placed with Amazon UK for a Croydex product. Amazon sent absolutely not what I ordered at all. I returned the unwanted item to Amazon, at the same time I let Croydex kno... Mehr ansehen
Unternehmen hat geantwortet
I contacted Croydex seeking a replacement shower rail clip that had broken after several years of service. I received a prompt response from Tracey, who quickly arranged for replacement clips to be... Mehr ansehen
Unternehmen hat geantwortet
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
I misplaced the hardware pack for my new cabinet. Croydex immediately responded to my request for a solution. They airmailed the brackets to me in the US from the UK. Who does that?! Thank you! Tracey Higgs helped me out.

Antwort von Croydex
The telephone service given by Alison was exceptional! She was helpful, efficient and friendly! Very well done!

Antwort von Croydex
Good service and advise when I called ref to my purchase flexi fit towel rail and toilet roll holder

Antwort von Croydex
Lovely shower basket with a five year rust free guarantee! Sadly I’m now on my 3rd one in 9 years and they have all gone rusty before the five years is up.
Emailed the company today and am waiting for a reply!
Company have offered me a replacement basket which I’ve accepted and hope I won’t need for 5 years!

Antwort von Croydex
We purchased a 48 inch medicine cabinet for our bathroom. It transformed our drab space, and we are so happy with the quality and ease of installation. One shelf was dented during shipping and customer service promptly replaced the part. We are very satisfied.

Antwort von Croydex
Bought Croydex LARGE sticky pads for £5.58. Today the package duly arrived and I couldn’t believe what I had paid £5.58 for! It’s an absolute joke. They are definitely not LARGE!! On the website it does not give size but what I received was four tiny slithers of sticky tape which from what I can see, will be totally useless for the job I bought them for.
Would definitely never buy anything from this company again. I would stay away from this company.

Antwort von Croydex
According to the box, the Flexi Fix "always fits". It didn't fit my toilet. It "never slips". After 20s of pressure, the pads made no attempt to grip. I am disappointed

Antwort von Croydex
Bought a Croydex illuminated bathroom cabinet via Amazon, the switch is broken so it won't illuminate. Contacted Croydex for a spare part which they don't supply, they said won't do anything to rectify the issue and its Amazons fault. Typical not my problem response from a manufacturer, if you make something and its faulty you should be liable to fix it.

Antwort von Croydex
Bog seat, bog easy.
Really easy to do.
Got from Wickes. All the parts in the box. Took about 15 mins.

Antwort von Croydex
Bought the top of the range expensive bath mat. The rubber spikes are so hard it is painful to stand on. You could not sit on this mat in the bath.

Antwort von Croydex
We have two Croydex triple shower dispensers. After having a new shower we need to re attach them. Contacted Croydex Customer Service answered the same day. I could buy the pads online, which I did and there were no delivery charges. The adhesive is not available for sale but was told they would send me some free of charge. Confirmed the next day that it had been sent out first class. Great service, could not have asked for anything better. Polite, helpful and nothing was too much trouble. What a refreshing change in this day and age. Nothing but praise for them.

Antwort von Croydex
I contacted customer service regarding an issue I had with one of the products, customer service sorted my issue and replaced my item.
They provided good customer service and the replacement arrived with two days

Antwort von Croydex
There was NO VIDEO to show how to install the Britannia Curved Towel Rack.
Our handyman said your diagrams were NOT HELPFUL.
The same problem with the Croydex towel bar.
We are spreading the word DO NOT BUY CORYDEX PRODUCTS.

Antwort von Croydex
Twice I contacted this company for a problem with a soap dispenser and both times the service has been impeccable.

Antwort von Croydex
Ontario toilet soft close seat stopped working in less than a year, contacted Croydex was told to send a video of the seat slamming shut which would potentially smash the toilet pan! before they would send a replacement I offered to pay for replacement parts which they do not hold in stock?take a video send the seat back!,
Easier to buy new seat definitely not CROYDEX

Antwort von Croydex
Just received excellent service from the Croydex customer service team. Would just like to send my tanks to the team especially Alison. Painless problem solving.

Antwort von Croydex
I now have 3 shampoo hoses by croydex.
None of them fit onto my wash basin taps.
Not sure why I keep buying them.
How am I supposed to get them onto the taps?
The holes are far too small.
My husband has tried cutting them but still can't fit on.

Antwort von Croydex
If I could give their big seat a zero I would. Dreadful product. Spent an hour fannying around trying to fit it with the hopeless instructions. Coincidentally my plumber came round as he was working next door and just said” they are sh#t “. I chucked it in the bin bought a conventional toilet seat and fitted it in 10 minutes. AVOID AVOID AVOID
Two-tier Croydex shower caddy with 5-year rust guarantee was severely rusty within a few months. Apparently this is normal, but for some reason B&Q continue to sell them. No problem getting a refund from B&Q.
Bought toilet seat with Flexi fit non slip fitting, but no matter how much you tighten screws it slips, I suggest buying any toilet seat with conventional fittings as Flexi fit is rubbish, I wish my old one hadn't broken, will need a new seat before long
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