CrownJewelz Bewertungen 14

TrustScore 2.5 von 5

2.7

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Unternehmensdetails

  1. Online-Casino oder -Buchmacher
  2. Spielkasino
  3. Glücksspielanbieter

Vom Unternehmen geschrieben

At CrownJewelz, we combine premium entertainment with a smooth and secure gaming environment. Our platform is built using trusted technology and powered by leading providers, giving players access to a polished and reliable experience from the very first spin. Whether you enjoy slots, live games or special features, everything is designed to feel seamless, fast and easy to use!


Kontaktinformationen

2.7

Mangelhaft

TrustScore 2.5 von 5

14 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat seine Kunden nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

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Bewertet mit 1 von 5 Sternen

Absolutely scam

Absolutely scam. Honeslty - don’t trust this site!!! Pays out really well at first but they take it away from you and then when you try to withdraw the small amount you have left, they cancel it - around 7-8 times before you give up and play it all back - losing it all. With no bonuses like before

18. Juni 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

It is genuinely a scam don’t deposit…

It is genuinely a scam don’t deposit they make you wager 2x what you deposit disgusting website don’t listen to any of the other good reviews

14. Juni 2026
Bewertung ohne vorherige Einladung
CrownJewelz-Logo

Antwort von CrownJewelz

Hi there,

Sorry to hear that you had a negative experience on the website. It is definitely not a scam and we actually process some of the fastest withdrawals in the industry, as many of our loyal players would confirm. In any case, we respect your opinion and wish you a pleasant day.

Regards,
Amber
Customer Experience Manager
CrownJewelz

Bewertet mit 5 von 5 Sternen

Great games and seems like a good place…

Great games and seems like a good place to gamble the issue is withdrawing funds I’ve been waiting a few days now to withdraw after 24 hours I’ve spoken to the live chat (on which they are really kind) and all they said is I can’t withdraw more then 1000 a day so I had to cancel it and I’ve tried to withdraw 1000. I am still waiting to be accepted. The chat say some one will be in touch with you in a few hours but this never happens. Am still waiting and will keep this updated hopefully I get my funds as I do like this sites games and will play again if I get my winnings fingers crossed and I will keep my comment updated.

Update 14/06
After 3 days first withdrawal was a success Hopfully when i withdraw another 1000 it don’t take as long as this could be a long process

16/06
I’ve had 3 thousand now in withdrawals it’s been taking about a day to process as I can only do 1000 pound a time. I don’t get the bad reviews seems to be ok for me and I can’t stop winning will Keep updating.
And yes the comment from them was correct 8000 from 80 quid people will think this is fake I would if I’ve read this but yes that’s in my balance unreal. My friends are informed on this site as well and always had the chance to
Walk with winnings some did and get the balance.

12. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von CrownJewelz

Hi Jack,

Thanks for your review and well done on winning on our Casino! £8,000 from £80 WOW! That is great. Thanks for your patience whilst we got through the verification process and we hope that you continue to enjoy playing on CrownJewelz.

Regards,
Amber
Customer Experience Manager
CrownJewelz

Bewertet mit 1 von 5 Sternen

Been waiting for a withdrawal for over…

Been waiting for a withdrawal for over a week now! Can’t speak to anyone for an update! Avoid at all costs!!

12. Juni 2026
Bewertung ohne vorherige Einladung
CrownJewelz-Logo

Antwort von CrownJewelz

Hi Suzy,

Thanks for your feedback and apologies for the issues that you faced. I believe I have located your account and it seems like there was an issue our end which caused the delay, we are really sorry for this. We can confirm that this has now been fixed and your £1,000 withdrawal has been processed whilst you other withdrawal of £400 that you submitted yesterday is in progress and should be processed soon.

We thank you for playing on the site and hope that you have a better experience going forward.

Regards,
Paul
Customer Experience Manager
CrownJewelz

Bewertet mit 1 von 5 Sternen

Worst experience of online casino I’ve ever had

Worst online casino I’ve ever used. Never had problems like this to withdraw. I won and tried to withdraw £1300. £1000 confiscated because had ‘exceeded bonus winnings’ although had met wagering requirements. Have tried withdrawing the remaining £300 15 times via SEPA over the last 10 days. Every time it is declined with some vague reason. Checked with my bank and they said the information I had given was correct. The support team at Crown Jewelz seem helpful but have never actually helped resolve this. Company based in Curacao and will direct my complaint to the Curacao Gaming Authority for clear withholding of funds.

UPDATE
In response to Paul’s reply about ‘clear and concise information’ being given for my latest withdrawal request. The email rejecting the withdrawal states:

“ensure that all required information in your profile has been filled in accurately (address, postal code, city).”

But your support team (Gee) assures me that there is nothing else to add to my profile and it is complete!

CrownJewelz is a joke of a company.

12. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von CrownJewelz

Hi Chris,

Thanks for your feedback and apologies for the troubles that you have been facing. I have located your account and checked with internal teams on some of the issues that you are facing and my understanding is that clear and concise information has been delivered to you in order to assist you with your withdrawal request.

We ask you to kindly revisit the information sent to you via Email and to follow the instructions in order to ensure that you can withdraw your money without any further issues.

Regards,
Paul
Customer Experience Manager
CrownJewelz

Bewertet mit 5 von 5 Sternen

Absolutely brilliant site

Absolutely brilliant site, incredible customer service and have not had a single issue with them once! Would highly recommend.

9. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von CrownJewelz

Hi Charles,

Wow! What an incredible review, thank you so much. We are thrilled to hear that you are enjoying your time on the Casino.

Regards,
Paul
Customer Experience Manager
CrownJewelz

Bewertet mit 1 von 5 Sternen

Would give 0 Stars if I could

Would give 0 Stars if I could. Told me I'd get a bonus and 100 free spins when depositing at least £10. Deposited £30, all of it got swallowed into bonus money and the wagering requirements (which it previously advertised to have none of??) were £2400!! SCAM!

9. Juni 2026
Bewertung ohne vorherige Einladung
CrownJewelz-Logo

Antwort von CrownJewelz

Hi Emma,

Sorry to hear that you had a negative experience onsite. May I ask where you saw this offer please? The minimum deposit is £20 so we do not have any campaigns that require players to deposit £10 to receive a bonus.

I do not have sufficient information to locate your account and assist you with this myself, however if you could reach out to our Customer Service Team they would be more than happy to help you out with this.

Regards,
Paul
Customer Experience Manager
CrownJewelz

Bewertet mit 1 von 5 Sternen

SCAM

Just so EVERYONE knows, this site is a scam, they redirect your deposits and its shows in your bank as a restaurant in the US. I’ve been asking for my account closing for 10 days and they keep saying it’s in a queue. Also anytime they get a bad review here, they close the page. Do not play here, their RTP is non existent and you won’t get your money.

18. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von CrownJewelz

Hi Amy,

We are really sorry to hear about your negative experience. I'm not entirely sure I understand the issue regarding the deposits so if you could provide more information to our Customer Support team that would be ideal. Also apologies if there were any delays in closing the account, without your details I am unable to verify this however I will look into it nonetheless to ensure that any pending closure requests have been dealt with.

Regards,
Paul
Customer Experience Manager
CrownJewelz

Bewertet mit 1 von 5 Sternen

The worst online casino I’ve ever used…

The worst online casino I’ve ever used if you deposit you then can’t take back that deposit without gambling x3 of that amount then when you can take your money you get a charge of your winnings

14. Mai 2026
Bewertung ohne vorherige Einladung
CrownJewelz-Logo

Antwort von CrownJewelz

Hi there,

We are sorry to hear that you have had a negative experience on our Casino. We'd love to see how we could help you, please do reach out to our Customer Support team for further support.

Thanks,
Paul
Customer Experience Manager
CrownJewelz

Bewertet mit 1 von 5 Sternen

Concerned *updated*

Concerned. I was looking at reviews for this site just 3 days ago, it had a lot of positive reviews now every page is blocked bar this new page??

I'm waiting on my winnings of 1400 which I won on an amazing 80p spin bonus!! Usually I do between £1 and 4 and sometimes I win a few hundred other times I don't but this bonus got all the way to X10 it was the most fun bonus I've ever had with my name in the winner list. The problem is they can't tell me when I'll get my money it's already been over 24 hours in this day and age that's poor. I like most the support staff. I enjoyed the site and the different games, games I'd have never played before was nice to get away from the usual big bass etc overall I like this site I'm just concerned and want my money. I will update to 5 stars when I get it.

*EDIT THEY GAVE ME £600 FROM £1,400. THEY LET ME BELIEVE I WAS GETTING IT FOR OVER A DAY WHILE IT PENDED. THEN TOLD ME I COULD ONLY GET £560 ODD BECAUSE OF THE BONUS RULE BUT GAVE £600 AS A GOOD WILL GESTURE 😂😂😂 TOOK THREE DAYS. CON. NOW INVITED ME TO CHAT ON WHATSAPP AND GET 15 PERCENT CASHBACK WEEKLY AS A SELECTED VP NO THANK YOU ANYTHING I WON ID NEVER TRUST.

7. Mai 2026
Bewertung ohne vorherige Einladung
CrownJewelz-Logo

Antwort von CrownJewelz

Hi Kimmy,

Thank you so much for your review. Congratulations on your winnings! We are sorry to hear that you have some concerns regarding your withdrawal. Please feel free to reach out to our Customer Support team so that they can help you get your winnings.

Paul
Customer Experience Manager
CrownJewelz

Bewertet mit 5 von 5 Sternen

Withdrawal received

Withdrawal received ! Nice casino and Friendly chat agents x

6. Mai 2026
Bewertung ohne vorherige Einladung
CrownJewelz-Logo

Antwort von CrownJewelz

Excellent Sarah, congrats on the win!

Paul
Customer Experience Manager
CrownJewelz

So funktioniert Trustpilot

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