The car was in super bad conditions. Problems in the motor, a broken glass… a dangerous car
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Das sagen Bewerter
Booked a car at Cria.al directly as soon as i landed in Tirana, the guys were quick to help me and guide me throughout the process of taking and returning the car because it was my first time. Over... Mehr ansehen
I recently had the pleasure of renting a car from “Cria.al” and I couldn't be more impressed with the service I received. From the moment I walked in, the staff was friendly, professional, and inc... Mehr ansehen
Booked a car from these guys to go to Southoutdoor festival in Borsh, the journey was quite good and comfortable as the car we got from them was relatively cheap and comfy. The app was easy to use, a... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Embark on your Albanian adventure with Cria.al, the premier car rental marketplace in Albania! We pride ourselves on offering a diverse fleet, catering to solo travelers and families alike. Our vehicles are meticulously maintained to ensure a smooth and memorable journey every time. Experience transparent pricing and exceptional value without compromising on quality. Booking your vehicle is effortless with our intuitive online system, allowing you to reserve your ride hassle-free. At Cria.al, our dedicated team is committed to providing exceptional service, ensuring your trip is seamless from start to finish. Whether you're planning a short getaway or an extended exploration, our flexible rental options allow you to tailor your experience to fit your schedule. Join the ranks of satisfied travelers who have chosen Cria.al for their Albanian escapades. Explore our TrustPilot reviews and book now to kickstart your unforgettable journey with Cria.al!
Kontaktinformationen
Rruga Nexho Konomi, 1021, Tirane, Albanien
- +355 69 311 1779
- info@cria.al
- cria.al
4.0
Gut
41 Bewertungen
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
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The car was in super bad conditions
The car was in super bad conditions. Problems in the motor, a broken glass… a dangerous car
27. April 2026
Antwort von Cria.al
Thank you for your feedback. We are sorry to hear about your experience, as vehicle condition and customer safety are very important to us.
As a marketplace, we do not own or operate the vehicles directly. The car was provided by an independent rental partner, and we have reviewed the communication between you and the partner from pickup through drop-off. Based on the records available to us, we could not find any report or complaint regarding engine issues, broken glass, or safety concerns during the rental period.
Had these concerns been raised at the time, the rental partner would have had the opportunity to assist you immediately, and we could also have supported the case while the rental was ongoing.
We take such claims seriously, but the information available to us does not match the issues described in this review. We remain available to review any additional evidence you may have, such as photos, videos, or messages sent during the rental.
Kind regards
Cria Team
Antwort von Cria.al
Thank you!
Pessima esperienza
Pessima esperienza, all’ultimo mi hanno cambiato l’auto con una più piccola e quando l’ho riconsegnata la ditta non mi ha più restituito la cauzione versata. Sconsigliatissimo
25. September 2025
Bewertung ohne vorherige Einladung
Antwort von Cria.al
Salve Giorgo,
prima di tutto ti ringraziamo per la tua recensione.
È vero, durante la tua prenotazione c’è stato un problema operativo con uno dei nostri partner. In alta stagione può purtroppo capitare che un veicolo assegnato abbia un imprevisto tecnico. Per questo motivo l’auto non è stata consegnata nel giorno previsto, ma il giorno successivo. Inoltre, essendo la consegna avvenuta a Saranda anziché nel punto di ritiro iniziale di Tirana, è stato applicato un costo di consegna, come previsto dalle condizioni.
Per quanto riguarda la cauzione, desideriamo chiarire che l’importo concordato è stato regolarmente rimborsato e abbiamo anche inviato la relativa prova del rimborso. Ci dispiace se inizialmente c’è stato un malinteso su questo punto.
Siamo sinceramente dispiaciuti per il disagio causato dal ritardo nella consegna: non è lo standard di servizio che vogliamo offrire ai nostri clienti. Allo stesso tempo, teniamo a precisare che tutte le somme dovute sono state correttamente restituite.
Rimaniamo a disposizione per qualsiasi ulteriore chiarimento e speriamo di poterti offrire in futuro un’esperienza pienamente positiva.
Cordiali saluti,
Cria.al Team
Très satisfaite de la location
Très satisfaite de la location . Sérieux et a l écoute du client . Je recommande ce loueur sans aucune hésitation. Les 5 étoiles sont largement méritées !
5. August 2025
Bewertung ohne vorherige Einladung
Antwort von Cria.al
Merci :)
I rented a car via their website and i…
I rented a car via their website and i was able to pick it up at Tirana Airport. The owner was a cool guy, car was clean and everything went smoothly. Totally recommended.
1. Januar 2025
Bewertung ohne vorherige Einladung
Very satisfied with how i was able to…
Very satisfied with how i was able to rent a car directly from the website. So many options 🙏🙏
26. Juli 2024
Bewertung ohne vorherige Einladung
Kam ngelur e kenaqur per cmimin e golf…
Kam ngelur e kenaqur per cmimin e golf 7 qe mora per nje jave qendrimi ne Shqiperi !!! Kur te rikthemem perseri do vi tek ju !!!
1. Juli 2024
Bewertung ohne vorherige Einladung
Super staff
9. Juli 2024
Bewertung ohne vorherige Einladung
Satisfied from the Service & the Staff…
Satisfied from the Service & the Staff was very helpfull .
I suggest to everyone !!!
20. Juni 2024
Bewertung ohne vorherige Einladung
Esperienza ottima
Ci siamo trovati molto bene con la macchina, tutto a posto e secondo i piani...per qualsiasi cosa sono a tua soddisfazione, il ragazzo è stato molto gentile
21. Juli 2024
Bewertung ohne vorherige Einladung
Top Service
Very good experience. The car was in great condition and the person who delivered the car to us was very polite and helpful. Would recommend!
14. Juli 2024
Bewertung ohne vorherige Einladung
Very happy with the service
Very happy with the service, went through the car renting process very fast and simple, the guys who helped me were very cool in those hot summer days hahah
10. Juli 2024
Bewertung ohne vorherige Einladung
Had great experienxe renting from this…
Had great experienxe renting from this website, I would rexommend it.
8. Juli 2024
Bewertung ohne vorherige Einladung
Ho noleggiato un'auto da questo sito e…
Ho noleggiato un'auto da questo sito e al inizio ero un po scettica però tutto è andato a buon fine. L’auto era come visto sul sito, non ho avuto problemi. Lo consiglierei.
3. Juli 2024
Bewertung ohne vorherige Einladung
It was my first time in Albania and i…
It was my first time in Albania and i needed to rent a car in Tirana Airport. Found this website and i rented a Mercedes Benz for my vacations. Everything was great, paid via debit card, no credit card needed. Will be using again this website. 10/10
29. Juni 2024
Bewertung ohne vorherige Einladung
All i can say is that it was super easy…
All i can say is that it was super easy for me to book a car from this website, for my 7 day trip in Albania. Smooth experience with the car rental process and loved my time in Albania. Will be visiting again Albania soon and of course i will now rent only from Cria.
22. Juni 2024
Bewertung ohne vorherige Einladung
Booked a car directly and enjoyed the trip
Booked a car at Cria.al directly as soon as i landed in Tirana, the guys were quick to help me and guide me throughout the process of taking and returning the car because it was my first time.
Overall a easy experience and also a beautiful country too, will come back again next year with my family :)
14. Juni 2024
Bewertung ohne vorherige Einladung
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