Have had many delays previously but this last check was requested in JUNE and its now mid September and they have just requested more details again!! Will not be using them again absolutely disgusting... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
DO NOT USE CERTN FOR YOUR BUSINESS Certn is one of the worst Background Check companies I've dealt with. It's been over a month and they've done essentially nothing. My application sat idle the e... Mehr ansehen
Unternehmen hat geantwortet
Overall quite efficient. Portal is easy to use and very user friendly. Background screening analysts stay in touch and always ask for permission for any changes. Only 'criticism' is that they rely o... Mehr ansehen
We have only recently starting using this system so are still trying to find our way around. It is easy to use and set up requests, but the feedback from users are that lots of information is required... Mehr ansehen
Unternehmensdetails
Über Certn UK
Vom Unternehmen geschrieben
Trusted, World Leading Background Screening Services
We specialize in reliable, compliant and secure global employment screening services. Credence’s background checks provide you with the confidence that you have a trustworthy and appropriately skilled employee to help your business flourish.
Your Employee Screening Partner
Credence Background Screening - a Certn Company - helps businesses make more informed hiring decisions and protect their assets from costly mistakes. Our consultative approach utilises dedicated, experienced account management teams to build smooth pre employment screening programs that meet your unique business needs. We apply 25+ years of in-depth knowledge of background checks and regulatory compliance to our international verification services.
Trusted By Thousands of Companies
We encompass all areas of identity verification screening, Right to Work checks, DBS, international criminal record checks, and corporate due diligence. We are trusted by thousands of businesses, and our in-house teams undertake over 650,000 screening checks across 190 countries annually for clients in the UK, Middle East, Europe, North America, Asia, and Australia. Our services are suitable for highly digitized industries such as transport, finance, and security, and for internationally mobile workforces.
Advanced Processes And Technology
Quality is applied throughout our background investigations using dedicated analysts and proprietary online management software. Together with Certn we are investing in technology, automation and growing our analyst teams to support companies scaling globally.
Kontaktinformationen
160 London Road, TN13 1BT, Sevenoaks, Vereinigtes Königreich
- 01732 748900
- uk-support@certn.co
- credence.co.uk
2.5
Mangelhaft
88 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 50 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Monat
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
We have only recently starting using…
We have only recently starting using this system so are still trying to find our way around. It is easy to use and set up requests, but the feedback from users are that lots of information is required and they as well as myself were unsure what needed to be sent to who, with mixed emails being issued. I like the notes section and the email function that is issued when additional information is required or a check has been completed. The team and account manager are pleasant and helpful. I'm sure the process will become easier with time.
9. Mai 2024
very quick check
8. Mai 2024
Everything was explained fully and…
Everything was explained fully and clearly, extremely helpful staff and quick process.
15. April 2024
Excellent experience so far.
5. April 2024
Got a check that was complete bet the…
Got a check that was complete bet the certificate was not sent out. 2 days later still not sent after applicant sent them an email. Cost me money.
29. Februar 2024
Fast professional service
12. Februar 2024
I have been looking for something like…
I have been looking for something like this for while. Saved a great deal of time that I dont have and provided a clear report
22. Januar 2024
From start to finish an efficient and professional journey
We searched out Credence after issues with our previous supplier. Tony was quick efficient and with service at a reasonable price there was no reason to look elsewhere. From start to finish an efficient and professional journey
17. Januar 2024
A very friendly professional and quick…
A very friendly professional and quick service.
Thank you.
3. Januar 2024
Quick and efficient
22. Dezember 2023
Report clear but not within time frame expected
The report submitted on the available details was clear, however the time took more than expected, as well I found that the process was a bit complicated not as easy as was described.
30. November 2023
Great customer service and efficient process
The customer service is great, very quick and responsive. The whole preprocess is efficient and excellent. All the staff are very professional, friendly and responsive.
30. November 2023
Very slow and poor communication
I don’t want to judge the whole company but I had a very bad experience. Going through a background check for a job. So slow and unprofessional both doing the job and communicating with me. Asking all the information which I gave already again. If they are communicating with the referees the way they communicate with me, the process can take months. I complain about the slowness, they don’t even say sorry they response. What a …
30. November 2023
Bewertung ohne vorherige Einladung
Good service
The process was straightforward for me as an admin and for the applicants. System is easy to use and support from the account manager great.
28. November 2023
Clear and friendly communication
Clear and friendly communication. Got exactly what I needed, really quickly
14. November 2023
Easy to use.
13. November 2023
Everything.
9. November 2023
Antwort von Certn UK
We are very sorry to hear of your experience We are working to improve going forward.
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