Not sure why theres so many negative reviews about the delivery. I almost didn't purchase because of this but was pleasantly surprised. The delivery was estimated at 10 days and it took 4 days -includ... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Absolutely love our new bed and mattress! It’s incredibly comfortable, well made, and we’ve both noticed such a difference in the quality of our sleep. The service from start to finish was fantastic—f... Mehr ansehen
Shocking customer service, no confirmation sent after purchase. Bed still not delivered 20 days after order despite 7-10 days being advertised. Had to chase for any kind of information. Couldn’t tell... Mehr ansehen
I placed an order on Saturday, October 18th, which was supposed to be delivered within 5–7 days. However, it’s now well past that timeframe, and I still haven’t received my order. I also received an... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Crazy Price Beds Website Officially Relaunched In July 2023 and is now under new ownership. We encourage our customers to Sleep Well & Spend Less at Crazy Price Beds. You can shop a wide variety of quality bed frames and styles in a growing range of colours and styles, all at an affordable price. Choose a quality mattress to add to your new bed frame and choose from memory foam or a luxe pocket sprung, as well as our pillow and duvet options to give your bedroom a new lease of life, always at a bargain price. You save money every time you shop at Crazy Price Beds. What's more, you can spread the payments with one of our buy now, pay later options available via Clear Pay and PayPal.
Kontaktinformationen
Vereinigtes Königreich
- info@crazypricebeds.com
- crazypricebeds.com
3.3
Akzeptabel
7654 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 17 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Disappointed
I placed an order on Saturday, October 18th, which was supposed to be delivered within 5–7 days. However, it’s now well past that timeframe, and I still haven’t received my order. I also received an email from the delivery company stating that they currently don’t have any updates on the shipment.
So far, the experience has been extremely disappointing.
The bed hasn’t been delivered yet, and I’ve already been asked to provide feedback. I’ve contacted customer service, but haven’t received any response so far.
18. Oktober 2025
Superb contact and tracking…
Superb contact and tracking information, delivered earlier than expected and was delivered by an amazing guy who helped bring it in to my home.
A*
16. Oktober 2025
Good product at a competitive price.
24. Oktober 2025
Bewertung ohne vorherige Einladung
Excellent product and customer service…
Excellent product and customer service well done
12. Oktober 2025
Impressed
Ordered a trundle as original 1 broke. Very quick delivery and really nice helpful delivery man who carried it in for us. Strong sturdy bed, with hooks to stop the legs moving. Would recommend and will be buying another bed from this company in the next few months.
7. Oktober 2025
I ordered from this company a 19CM/8"…
I ordered from this company a 19CM/8" Memory Foam Mattress double it arrived in a roll so to make sure it fitted I unrolled it and to make sure it was comfortable which I found it to be very uncomfortable so I requested it to be pick up and returned but this company will not take back the mattress complete joke of a company and a rip off this company are a bunch of rip off merchants why do other companies allow you to try mattresses out and return if not suitable
10. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Crazy Price Beds
Dear Alex,
We sincerely apologize for the concerns you have raised. As previously communicated in our email correspondence, please be informed that our Mattresses and Pillows are exempt from distance selling regulations due to their intimate nature. Any mattresses or pillows that have been unsealed will be considered as having been used.
This information is outlined on our website prior to making a purchase.
We regret any inconvenience this situation may have caused you.
Best regards,
Customer Experience Team | Crazy Price Beds
Email: info@crazypricebeds.com Web: www.crazypricebeds.com
Ordered a four poster bed
Ordered a four poster bed, amazing service, package arrived promptly as stated
30. September 2025
Antwort von Crazy Price Beds
Hi Donna,
Thank you for taking the time to leave us a wonderful 5-star review. We are thrilled to hear that you are happy with your order and the delivery time. Your feedback means a great deal to us.
Kind regards,
Customer Experience Team | Crazy Price Beds
Email: info@crazypricebeds.com
Web: www.crazypricebeds.com
Damaged bed and no refund yet
Received a damaged bed which you agreed to collect and reimburse. I’m still waiting for the collection and the reimbursement
30. September 2025
Antwort von Crazy Price Beds
Hi,
I can see we have sent you an email this morning advising your collection was attempted on the 06/10.
Please lookout for this email so we can advise you on the next steps.
Apologises for any inconvience this may have caused you.
Kind regards
Customer Experience Team | Crazy Price Beds Email: info@crazypricebeds.com Web: www.crazypricebeds.com
Arrived earlier than expected.
28. September 2025
Antwort von Crazy Price Beds
Hi Donna,
Thank you for taking the time to leave us a fantastic 5-star review. We are delighted to hear your order arrived ahead of schedule. Your feedback means a lot to us.
Kind regards,
Customer Experience Team | Crazy Price Beds
Email: info@crazypricebeds.com
Web: www.crazypricebeds.com
Absolutely awful
Absolutely awful
The bed I ordered was clearly a second or a return the frame was all damaged and it was missing lots of items. No contact number but when I did email the people were nice and did send out the missing items first time . Then I realised even more stuff was missing.. I’m still waiting
Please do not buy from this company.
1. Oktober 2025
Bewertung ohne vorherige Einladung
Excellent service
Excellent service, good quality product, exactly as described and delivered earlier than anticipated.
Would use again
27. September 2025
Antwort von Crazy Price Beds
Thank you for taking the time to leave us a fantastic 5-star review!
We are delighted to hear that we were able to deliver your goods ahead of schedule and that you are pleased with your purchase.
Please let us know if there is anything else we can assist you with.
Kind regards,
Hannah
Customer Experience Team | Crazy Price Beds
Email: info@crazypricebeds.com
Web: www.crazypricebeds.com
Extremely happy
My new bed is gorgeous and very comfy. I am so glad that I found the crazy price beds website because the same bed on different websites was much more expensive.
The delivery was fast and the communication was straightforward.
I would definitely recommend it
22. September 2025
Bewertung ohne vorherige Einladung
Antwort von Crazy Price Beds
Hi,
Thank you immensely for taking the time to leave us a wonderful 5-star review. It truly brings us joy to know that you are satisfied with your order and that you found the process straightforward.
If you have any questions or require assistance with anything at all, please feel free to reach out! We are always here and more than happy to help!
Warmest wishes,
Your Friendly Customer Experience Team
Crazy Price Beds
Email: info@crazypricebeds.com
Web: www.crazypricebeds.com
Great product and great price
Great product and great price. Delivery took longer but that was a courtier itself.
I see old definitely recommend this website.
31. August 2025
Antwort von Crazy Price Beds
Dear Kami,
We hope this message finds you well! 🌟
Thank you so much for taking the time to share your fantastic 5-star review. We are absolutely thrilled to hear that you’re happy with your order! Your satisfaction means the world to us.
We sincerely apologize for any inconveniences caused by the delivery company; we truly value your feedback and will make sure to pass it along.
If you have any further questions or need any assistance, please feel free to reach out to us anytime. We’re here and ready to help!
Warm regards,
Your Customer Experience Team
Crazy Price Beds
Email: info@crazypricebeds.com
Web: www.crazypricebeds.com
Good communication regarding delivery…
Good communication regarding delivery which was within expectations.
I am not a DIY expert however bed was remarkably easy to assemble with clear instructions.
3. September 2025
Antwort von Crazy Price Beds
Dear Dave,
We hope you are doing wonderfully! 🌼
A heartfelt thank you for leaving us such a fantastic 5-star review! It brings us so much joy to know that you’re pleased with your order. We’re also delighted to hear that you found assembling the bed so easy!
If you have any questions or need assistance with anything at all, just give us a shout! We’re always here and more than happy to help!
Warmest wishes,
Your Friendly Customer Experience Team
Crazy Price Beds
Email: info@crazypricebeds.com
Web: www.crazypricebeds.com
Was vert happy happy sleep with the service and my…
Was vert happy with the service and my bed frame 😍
30. August 2025
Antwort von Crazy Price Beds
Hi,
We hope you are having a great day!
A heartfelt thank you for leaving us such a fantastic 5-star review! It brings us so much joy to know that you’re pleased with your order and the services.
If you have any questions or need assistance with anything at all, just give us a shout! We’re always here and more than happy to help!
Warmest wishes,
Your Friendly Customer Experience Team
Crazy Price Beds
Email: info@crazypricebeds.com
Web: www.crazypricebeds.com
Bisham single grey bed...
From start to finish the process with ordering and delivery was very easy, with emails and texts keeping me informed all the way !
14. September 2025
Bewertung ohne vorherige Einladung
Antwort von Crazy Price Beds
Hi,
We hope you are doing wonderfully! 🌼
A heartfelt thank you for leaving us such a fantastic 5-star review! It brings us so much joy to know that you’re pleased with your order.
If you have any questions or need assistance with anything at all, just give us a shout! We’re always here and more than happy to help!
Warmest wishes,
Your Friendly Customer Experience Team
Crazy Price Beds
Email: info@crazypricebeds.com
Web: www.crazypricebeds.com
Great Customer Service.
After a terrible experience with another company and a broken bed, I ordered a new bed through B&Q which was sold by this company. The bed itself I love. I bought my mum the exact same one 3 years ago and she has zero issues with it to this day. This was the Lambeth king size ottoman storage bed.
Unfortunately I did not have the same experience as my lovely mother, the slats were cracked and the base board was bent on delivery.
I reached out to crazy price beds and they practically responded the same day to offer a partial refund for the slats and a new order for the base board. Another unfortunate event is that the order came but for the wrong parts. No biggie. Once again crazy price beds sent out replacement parts (waiting on delivery).
Im afraid a third unfortunate event happened after sitting on the bed the entire left side panel snapped. However, I have a replacement order coming for this too.
Although the bed itself doesnt seem to be as good quality as my mums for some reason...The response times and customer service is why ive rated this a 5 star company. I wouldn't however order another ottoman bed from them based on the issues ive had with it.
Hope this helps. Thanks!
12. September 2025
Bewertung ohne vorherige Einladung
Antwort von Crazy Price Beds
Thank you for sharing your thoughtful review! 🌟 It’s clear you’ve had an eventful experience with this bed—from your initial hopes based on your mum’s experience to some frustrating issues. However, your appreciation for our quick response and willingness to fix problems shows how important our customer service is, even if the product didn’t meet all expectations.
Your feedback is very helpful because it highlights both the product quality concerns and our support team.
Please let us know if there is anything else we can help you with?
Kind regards
Customer Experience Team | Crazy Price Beds
Email: info@crazypricebeds.com Web: www.crazypricebeds.com
Really slow delivery
Really slow delivery. Full 5 working days so far and counting. This is to the Southeast area just outside the M25.
It wouldn't be so bad if there was an option to pay for faster delivery but I didn't see one at the time of ordering.
Coms not great either.
12. September 2025
Bewertung ohne vorherige Einladung
Antwort von Crazy Price Beds
Hi there! 🌟
Thank you so much for taking the time to share your thoughts with us. We truly appreciate it!
Just a quick note, we usually advise that deliveries take place within 5-7 working days. I'm happy to see that your order arrived on the 5th day!
If you have any other questions or need further assistance, please don’t hesitate to reach out. We’re here to help!
Warm regards,
Customer Experience Team | Crazy Price Beds
Email: info@crazypricebeds.com
Web: www.crazypricebeds.com
Disappointing
As yet, I've still not received delivery of the two beds I've ordered so not very encouraging is it. I'm assured by customer services that they have contacted the courier and a further update is imminent but I won't hold my breath!
29. August 2025
Antwort von Crazy Price Beds
Dear Customer,
Thank you for taking the time to share your feedback with us. We sincerely appreciate your insights.
I am pleased to see that your order has been successfully delivered. We apologize for any inconvenience this may have caused.
Should you have any further questions or require additional assistance, please do not hesitate to contact us. We are here to assist you.
Best regards,
Customer Experience Team
Crazy Price Beds
Email: info@crazypricebeds.com
Web: www.crazypricebeds.com
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.