Crabtree & Crabtree Bewertungen 

Great company, I always trust the properties from here. I know they will be like the photos. The cleanliness is fantastic.
I spoke to one of the team about a lost dog and they did their best to help me.

love the Crabtree properties! They are definitely a cut above the rest. The houses are clean with good facilities. Only wish there were more available /

We had a fabulous family holiday.

The accommodation and location were perfect and will never tire of the view from the lounge.

We visited Bamburgh castle, Bamburgh beach (stunning), Alnwick Castle and several coffee shops!

Just a couple of points to note re the accommodation
-there is a lose tile in the floor of the ensuite of the master bedroom
-the double doors in the kitchen werw a bit of a challenge to close/lock

I would highly recommend both the service of Crabtree & Crabtree and the accommodation to family and friends.

Website was very good. Booking was efficient. Prompt remedial action was taken when we had to report a problem.

Everything was perfect. The property is beautiful, very quiet, clean and very comfortable (the beds are big and the bedrooms too!!!!). The showers have a lot of pressure that is really great.The area is really lovely and nice.The house keeper is very available.However, there was one negative point (for us) we would like to mention : since the house is heated by “biomass”, it’s very warm and difficult to turn of the radiators (we finally succeeded in doing it except for the living room’s radiator…)Perhaps it could be easier to cook (for five people) in bigger frying pan and sauce pan We had a lovely time here and we would gladely come back.

The advertising of the property on the company website was excellent. It was informative, easy to navigate and showed the property off at it's best. Everything looked very professional and inviting.
The booking process was very easy and it was handy to read the reviews from other guests.
The whole experience as a whole was first class all round!

Prompt efficient responses and plenty of clear information about property and booking information & when payment balance is due, as with precise entry details.

It was very easy to book through Crabtree and Crabtree. Excellent communication from booking to holiday to after care. I liked being able to log in easily to my account to check details before we arrived and payment/reminder emails were timely, helpful but not inundated. The property was exactly as described and of a very high standard. I would definitely book with Crabtree and Crabtree again.

Easy to book, great communication prior to the stay and helpful guidance.

Beautiful house well equipped and tastefully decorated and furnished
Enjoyed our stay and would definitely recommend it to friends and family

The cottage was wonderful, just as in the brochure. Booking was straightforward and my queries were answered quickly
Just a lovely week-Thank you

The process was very easy and we were kept informed at all times with accurate information. Felt confident that if there had been any problems, which there weren't, they would have sorted them just as efficiently.

Really poor customer service.
Booked Lothian property through Airbnb, company placed ‘important info’ relating to building work at the bottom of listing just above EPC rating. Contacted them within 24 hrs of booking explaining that important information was not clearly visible at the bottom of listing but was abruptly refused a refund.
A very unpleasant experience and it appears we are not alone.

Booked quite last minute and had no issues at all. Communication was excellent.

I had a few questions before our holiday. The staff were so friendly & helpful & went above and beyond to answer my questions.

First time booking a holiday property with Crabtree & Crabtree and found them to be excellent. Extremely quick and responsive to any queries, brilliant!

Straight forward booking for Teasel shepherds hut. All information and communication friendly, professional and prompt.
Thanks so much for a lovely stay!

We went for a reputable company to book our holiday cottage as we knew that they would only have cottages decorated to the highest standard - we weren't disappointed. We had a couple of problems with the Wi-Fi and a broken hoover in the cottage when we arrived but a quick email to Crabtree and everything got resolved very efficiently. The cottage was just as described, well maintained and decorated to a high level

Very friendly, knowledgeable and helpful staff. Super efficient!