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CPAP Victoria Bewertungen 3'415

TrustScore 4.5 von 5

4.7

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Ruby from the Berwick location was extremely helpful in providing detailed information to ensure that the correct items were being provided the first time. Ruby also understood how important our need... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Vanessa was so helpful after being provided with frustrating/conflicting information from other CPAP sites and the directing Hospital. She sorted everything out straight away and went over and above,... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

User friendly on line shopping. Well presented items within the shopping list. Fast & efficient payment process. Excellent parcel tracking by the day!

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

The person who sold us the original apparatus was able to send us a link for exactly the part that needed replacing and where to get it. It arrived promptly.

Unternehmen hat geantwortet

Unternehmensdetails

  1. Lieferant medizinischer Geräte
  2. Örtlicher medizinischer Dienst
  3. Sanitätshaus
  4. Schlaflabor

Vom Unternehmen geschrieben

CPAP Victoria is a proudly family-owned and operated business dedicated to helping people across Victoria achieve better sleep and improved quality of life. With over 16 conveniently located clinics, plus a strong online presence, we provide expert care, trusted advice, and access to the latest CPAP technology for the treatment of sleep apnea. Our philosophy is simple: combine world-class products with personalised, face-to-face service. Each of our clinics is staffed by trained consultants who take the time to understand every patient’s individual needs. From diagnosis and trial through to long-term therapy support, our team ensures that patients feel confident, comfortable, and cared for at every step of their sleep health journey. We stock a wide range of CPAP machines, masks, and accessories from leading brands such as ResMed, Philips, and Fisher & Paykel. Our clinics also provide in-person fittings, machine troubleshooting, and loan equipment when required—services that most online-only competitors cannot offer. At CPAP Victoria, we believe in making therapy affordable and accessible. We regularly run promotions, offer trade-in deals, and provide ongoing support to help patients get the best value from their equipment. Above all, our focus is on empowering patients with the knowledge, tools, and confidence they need for long-term success in CPAP therapy.


Kontaktinformationen

Sleep Apnoea Diagnosis: What's Next?

Start Your CPAP Trial With Us


4.7

Hervorragend

TrustScore 4.5 von 5

3415 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

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Bewertet mit 5 von 5 Sternen
CPAP Victoria-Logo

Antwort von CPAP Victoria

Hi,

Thank you so much for your 5-star review!
We’re so glad to hear your transaction and delivery were quick and smooth, that’s exactly what we aim for 😊
We really appreciate your support and look forward to helping you again in the future!

Kind regards,
The CPAP Victoria Team

Bewertet mit 5 von 5 Sternen
CPAP Victoria-Logo

Antwort von CPAP Victoria

Hi there,

Thank you so much for your 5-star review!
We’re really glad to hear you’re happy with both the service and the product, that’s exactly what we aim for 😊
We truly appreciate your support and look forward to helping you again in the future!

Kind regards,
The CPAP Victoria Team

Bewertet mit 5 von 5 Sternen

Service always excells

I have always ordered my replacement items through CPAP Victoria because from the very start they have been courteous, prompt and knowledgeable in their dealings with me.

13. April 2026
CPAP Victoria-Logo

Antwort von CPAP Victoria

Hi,

Thank you so much for your wonderful 5-star review!
We’re truly grateful for your continued support and so glad to hear that you’ve consistently had a positive experience with our team. Being courteous, prompt, and knowledgeable is exactly what we strive for, so your feedback really means a lot to us 😊
We look forward to continuing to support you with your therapy, please don’t hesitate to reach out if you ever need anything!

Best regards,
The CPAP Victoria Team

Bewertet mit 5 von 5 Sternen

Speedy delivery.

Speedy delivery.

13. April 2026
CPAP Victoria-Logo

Antwort von CPAP Victoria

Hello,

Thank you so much for your 5-star review!
We’re so glad to hear your delivery was speedy, that’s exactly what we aim for 😊
We truly appreciate your support and look forward to helping you again in the future!

Kind regards,
The CPAP Victoria Team

Bewertet mit 4 von 5 Sternen

Order arrived in excellent condition

Order arrived in excellent condition, due to the quality of the packaging. However postal time from order to receipt could be faster.

14. April 2026
CPAP Victoria-Logo

Antwort von CPAP Victoria

Hi there,

Thank you so much for your thoughtful review, we really appreciate you taking the time to share your feedback.

We’re so glad to hear your order arrived in excellent condition and that the packaging met your expectations. We completely understand your comments regarding delivery time, and we truly appreciate your patience. We always aim to have orders dispatched as quickly as possible so they reach our patients promptly, however there are times where unforeseen delays with Australia Post are unfortunately outside of our control.

Thank you again for your support, we genuinely value it and look forward to assisting you again in the future.

Kind regards,
The CPAP Victoria Team

Bewertet mit 1 von 5 Sternen

we received a phone call to inform our…

we received a phone call to inform our order is fullfilled and available to click and collect at the Footscray branch only to arrive there and be told that one of the items (resmed powerbank charger) is out of stock

13. April 2026
CPAP Victoria-Logo

Antwort von CPAP Victoria

Hello,

We’re really sorry for the inconvenience and for the frustration caused.

After reviewing your order, we’re unable to see a ResMed power bank charger listed among the items purchased. That said, we definitely want to get this sorted for you as quickly as possible.
Could you please email us with a photo of the item you did not receive? Once we have that, we’ll investigate further and work to rectify the issue for you as soon as possible.
We appreciate your patience and understanding, and again, we sincerely apologise for the experience you had at our Footscray branch.

Warm regards,
The CPAP Victoria Team

Bewertet mit 5 von 5 Sternen

Excellent fast service

Excellent fast service

16. März 2026
CPAP Victoria-Logo

Antwort von CPAP Victoria

Hi there,

Thank you so much for your 5-star review!
We’re so glad to hear you were happy with our fast service, that means a lot to us 😊
We truly appreciate your support and look forward to assisting you again in the future!

Kind regards,
The CPAP Victoria Team

Bewertet mit 5 von 5 Sternen

Fast delivery

13. April 2026
CPAP Victoria-Logo

Antwort von CPAP Victoria

Hi,

Thank you so much for your 5-star review!
We’re really glad to hear your order arrived quickly, that’s exactly what we aim for 😊
We truly appreciate your support and look forward to helping you again in the future!

Kind regards,
The CPAP Victoria Team

Bewertet mit 4 von 5 Sternen

Communication

Communication, delivery and turn around time were prompt and efficient.

9. April 2026
CPAP Victoria-Logo

Antwort von CPAP Victoria

Hi,

Thank you so much for your kind review! We’re really glad to hear that you found our communication, delivery, and turnaround time prompt and efficient, that’s exactly the experience we aim to provide.

We truly appreciate your support and look forward to assisting you again in the future 😊

Kind regards,
The CPAP Victoria Team

Bewertet mit 5 von 5 Sternen

Easy to order and delivered on time

Easy to order and delivered on time

10. April 2026
CPAP Victoria-Logo

Antwort von CPAP Victoria

Hello,

Thank you so much for your 5-star review!
We’re so glad to hear your order was easy to place and arrived on time, that’s exactly the experience we aim to provide 😊
We really appreciate your support and look forward to helping you again in the future!

Kind regards,
The CPAP Victoria Team

Bewertet mit 5 von 5 Sternen
CPAP Victoria-Logo

Antwort von CPAP Victoria

Hi there,

Thank you so much for your 5-star review!
We’re really glad to hear you can rely on us to deliver exactly what you expect, that means a lot to our team 😊
We truly appreciate your continued support and look forward to helping you again whenever you need!

Kind regards,
The CPAP Victoria Team

Bewertet mit 5 von 5 Sternen

Needed to cancel an order as no longer…

Needed to cancel an order as no longer needed item. No problem. Refund processed immediately.

9. April 2026
CPAP Victoria-Logo

Antwort von CPAP Victoria

Hi,

Thank you so much for your lovely 5-star review!
We’re really glad to hear the cancellation and refund process was smooth and hassle-free for you, that’s exactly how it should be 😊
We truly appreciate your support and hope to assist you again in the future if you ever need anything!

Best regards,
The CPAP Victoria Team

Bewertet mit 5 von 5 Sternen

GREAT CUSTOMER SERVICE

GREAT CUSTOMER SERVICE

1. April 2026
CPAP Victoria-Logo

Antwort von CPAP Victoria

Hello,

Thank you so much for your 5-star review!
We’re so happy to hear you had a great experience with our customer service, that truly means a lot to us 😊
We really appreciate your support and look forward to helping you again in the future!

Best regards,
The CPAP Victoria Team

Bewertet mit 5 von 5 Sternen

It was good

It was good , quick.

7. April 2026
CPAP Victoria-Logo

Antwort von CPAP Victoria

Hi there,

Thank you so much for your 5-star review!
We’re really glad to hear everything was quick and a positive experience for you, that’s exactly what we aim for 😊
We truly appreciate your support and look forward to helping you again in the future!

Kind regards,
The CPAP Victoria Team

Bewertet mit 5 von 5 Sternen

All went to plan

All went to plan. Good price.

7. April 2026
CPAP Victoria-Logo

Antwort von CPAP Victoria

Hi,

Thank you so much for your 5-star review, we really appreciate your support!
We’re so glad to hear everything went smoothly and that you were happy with the pricing. That’s exactly the kind of experience we aim to provide.
Thanks again for choosing us, and we look forward to helping you again in the future 😊

Best regards,
The CPAP Victoria Team

Bewertet mit 5 von 5 Sternen

Were quick to rectify to an issue with…

Were quick to rectify to an issue with a recent order I reported just before a long weekend.

1. April 2026
CPAP Victoria-Logo

Antwort von CPAP Victoria

Hi there,

Thank you so much for your 5-star review!

We’re really pleased to hear that your issue was resolved quickly, especially ahead of the long weekend. Providing prompt support when it’s needed most is very important to us.

We truly appreciate your kind words and your support, and we’re always here if you need anything further.

Warm regards,
The CPAP Victoria Team

Bewertet mit 5 von 5 Sternen

Easy to place order online

Easy to place order online. Quick delivery.

31. März 2026
CPAP Victoria-Logo

Antwort von CPAP Victoria

Hi,

Thank you so much for your 5-star review!

We’re really pleased to hear that you found it easy to place your order online and that your delivery arrived quickly. It’s great to know everything went smoothly for you.

We truly appreciate your support and look forward to assisting you again in the future.

Best regards,
The CPAP Victoria Team

Bewertet mit 5 von 5 Sternen

Product online order

Product information ensuring ordering the correct and compatible accessories was helpful as well as amending an incorrect order

31. März 2026
CPAP Victoria-Logo

Antwort von CPAP Victoria

Hello,

Thank you so much for your wonderful 5-star review!

We’re really pleased to hear that you found the product information helpful in ensuring you ordered the correct and compatible accessories, and that we were able to assist you in amending your order when needed.

Your feedback means a lot to us, and we truly appreciate your support. Please don’t hesitate to reach out if you need anything further.

Warm regards,
The CPAP Victoria Team

Bewertet mit 5 von 5 Sternen

Everything

31. März 2026
CPAP Victoria-Logo

Antwort von CPAP Victoria

Hi there,

Thank you so much for your 5-star review!

We really appreciate your support and are so glad to hear you’re happy with everything. It means a lot to us.

If there’s ever anything you need, we’re always here to help.

Kind regards,
The CPAP Victoria Team

Bewertet mit 5 von 5 Sternen

The ordering is easy and the delivery…

The ordering is easy and the delivery is always good and just as the tracking is reliable.

31. März 2026
CPAP Victoria-Logo

Antwort von CPAP Victoria

Hello,

Thank you so much for your wonderful 5-star review!

We’re really pleased to hear that you find the ordering process easy and that delivery and tracking have been reliable for you. It’s great to know everything has been running smoothly with your orders.

We truly appreciate your support and look forward to assisting you again in the future.

Kind regards,
The CPAP Victoria Team

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