Chris was extremely helpful throughout the whole process. He explained everything clearly, answered all my questions quickly, and made the experience very easy and stress-free. The customer service wa... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
When everything is so expensive CoverMy car gives me lovely deals on my car insurance It’s my first time hope in future they provide me more good deals many thanks
Unternehmen hat geantwortet
Hi I’m Muhammed A Azid last year was my first time I used them the experience I had was amazing. They were very helpful and understanding. Luckily I saved the person‘s number and his name is Daniel to... Mehr ansehen
Unternehmen hat geantwortet
* unprofessional * Inexperienced staff * No communication * Lack of knowledge in the industry * No skill in the workplace * Don't know how to call customers back And I could go on and on... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Versicherungsmakler
- Kfz-Versicherung
- Unternehmensversicherung
- Gewerbeversicherung
- Versicherungsagentur
- Taxiversicherung
Vom Unternehmen geschrieben
Taxi Insurance | Minibus Insurance | Courier Insurance | Van Insurance | Motorhome Insurance | Business Insurance | Property Insurance | Tradesman Insurance | Motor Insurance
Kontaktinformationen
Field House, Station Approach, CM20 2FB, Harlow, Vereinigtes Königreich
- 0345 456 4505
- service@covermy.com
- covermy.com
4.5
Hervorragend
1665 Bewertungen
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Antwort von CoverMy
Thank you for your kind review! We’re delighted to hear you found our service both helpful and friendly, and we really appreciate your feedback.
Good service all the time ☺️☺️☺️
13. Januar 2026
Antwort von CoverMy
Thank you for your lovely feedback! We’re really pleased to hear you consistently receive good service and appreciate you taking the time to share this with us.
Helpful good deal
5. Januar 2026
Antwort von CoverMy
Thank you for your review! We’re pleased to hear you found our service helpful and good value. We really appreciate your feedback.
Antwort von CoverMy
Thank you for your review! We’re pleased to hear you received great service and appreciate you taking the time to share your feedback.
Antwort von CoverMy
Thank you for your feedback! We’re glad we could be of help and appreciate you taking the time to share your experience.
Antwort von CoverMy
Thank you for your kind words! We’re thrilled to hear you had a positive experience with our service and look forward to assisting you again in the future.
Antwort von CoverMy
Thank you for your feedback. We’re glad to hear you had a pleasant conversation and a positive experience with our team. We really appreciate you taking the time to leave a review.
Will quickest service and great team
Will quickest service and great team, I meet good person on phone talk he is explained everything about insurance now and features future as well how to get cheapest insurance.
15. Dezember 2025
Antwort von CoverMy
Thank you for your kind review. We’re really pleased to hear that you received quick service and that our team took the time to clearly explain your insurance cover, features, and how to secure the best value. We appreciate your feedback and your trust in our team.
They have fair praise and good service
They have fair prices and they have a good service
16. Dezember 2025
Antwort von CoverMy
Thank you for your positive review. We’re glad to hear you found our prices fair and were happy with the service you received. We really appreciate you taking the time to share your experience.
Antwort von CoverMy
Thank you for your kind feedback. We’re really pleased to hear that you found our team helpful. We appreciate you taking the time to share your experience.
I was attended to respectfully and had…
I was attended to respectfully and had policy explaining to me in detail
15. Dezember 2025
Antwort von CoverMy
Thank you for your kind words. We’re really happy to hear you received great service, that’s exactly what we aim for. We appreciate your continued trust and support.
Worst Insurace ever dint use them…
Worst Insurace ever dint use them cancelled my policy didn’t used them found one way cheaper rip off still not got a refund refusing to give me refund
6. Dezember 2025
Antwort von CoverMy
Thank you for your feedback. We’re sorry to hear that you feel dissatisfied with your experience.
We would like to reassure you that refunds are processed in line with the policy terms and cancellation conditions agreed at the start of cover. If a refund is due, it is not refused, but calculated based on time on cover, insurer charges, and any applicable administration fees.
We can see from the reference provided that a refund was processed in accordance with the cancellation terms of your policy.
Maisie Just made it so nice
11. Dezember 2025
Antwort von CoverMy
Thank you for your kind words about Maisie. We will be sure to pass on the message and we appreciate your continued trust and support.
Antwort von CoverMy
Thank you for your kind words. We’re really happy to hear you received great service, that’s exactly what we aim for. We appreciate your continued trust and support.
Experience
10. Dezember 2025
Antwort von CoverMy
Thank you for taking the time to leave a review. We appreciate your feedback and would welcome the opportunity to understand more about your experience. If you’re happy to share further details, please feel free to contact our team so we can continue to improve our service.
Antwort von CoverMy
Thank you for your kind words. We’re really happy to hear you received great service, that’s exactly what we aim for. We appreciate your continued trust and support.
Absolutely frustrating
Directed to Sovereign Automated for accident aftercare and motility solution who have been absolutely disaster. I'm very frustrated with their service. I don’t know how they are connected to Cover my cab insurance. What interest works here.
Absolutely rubish company. Being with them, calliing every single day for about more than 3 weeks yet no outcome. One answers the phone, passes on to someone else who is one break, or not available putting me on hold. Eventually she/he is not available and others make a promise they would give me a call back later or next day for the update. But I never received a call back from them. I have not received my courtesy car yet. Poor accountability, poor customer service, very careless.
10. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von CoverMy
Thank you for taking the time to share your feedback. We’re genuinely sorry to hear about the frustration you’ve experienced and understand how stressful this situation must be, especially when it has been ongoing for several weeks.
To clarify, Sovereign Automated Accident Aftercare is a third-party accident management provider. While they may be introduced as part of the accident aftercare process, they operate independently from Cover My Cab Insurance, and we do not manage their day-to-day service or communications.
That said, we absolutely recognise that this experience reflects poorly on the overall journey, and we’re sorry that expectations were not met. Lack of call backs, delays, and unclear accountability are not the standards we expect for our customers.
If you are still awaiting resolution, we would strongly encourage you to contact Sovereign Automated directly to escalate your case. Alternatively, you may contact our team so we can review the referral and raise concerns with the provider where appropriate.
You can also send this over to our customer engagement team and they can assist in getting this resolved for you.
We take feedback like this seriously and use it to review our partners and improve customer outcomes. Thank you again for raising this. As this is a rating is for Sovereign and not for CoverMy Cab, we kindly request that this be removed.
Cheap price
Cheap price, good behaviour with customer service, quick to answer calls, sorts out any problems quick
4. Dezember 2025
Antwort von CoverMy
Thank you for your kind words. We’re really happy to hear you received great service, that’s exactly what we aim for. We appreciate your continued trust and support.
Helpful
Helpful, professional and patient service from your representatives- thank you.
2. Dezember 2025
Antwort von CoverMy
Thank you for your kind words. We’re really happy to hear you received great service, that’s exactly what we aim for. We appreciate your continued trust and support.
Antwort von CoverMy
Thank you for your kind words. We’re really happy to hear you always receive great service, that’s exactly what we aim for. We appreciate your continued trust and support.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.