Couro Bewertungen 

37
TrustScore 2.5 von 5

2.3

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Shoes arrived with a large dirty stain on them. Sent them back and still not received a refund three weeks later. Customer services have not replied to my last message for several days now. I ha... Mehr ansehen

Bewertet mit 1 von 5 Sternen

The colour and shape of the boots I ordered were different when they arrived. My efforts to return them were very difficult due to Couro providing the wrong QR code twice and not providing an addres... Mehr ansehen

Bewertet mit 3 von 5 Sternen

Beautiful looking pair of shoes received (Style: Miller) but my goodness are they ever tight across the bridge of the foot. Even using a shoehorn they are difficult to put on and I've ordered the... Mehr ansehen

Bewertet mit 4 von 5 Sternen

Delivery was slow and not from UK but the saldals arrived about 4 days late and they are well made and fit. My only gripe is that the leather has been treated like patent, with some sort of a lacque... Mehr ansehen

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2.3

Mangelhaft

TrustScore 2.5 von 5

37 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 33 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

2.3

Alle Bewertungen

(37)

7 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

Shoes arrived with a large dirty stain…

Shoes arrived with a large dirty stain on them. Sent them back and still not received a refund three weeks later.

Customer services have not replied to my last message for several days now. I have no idea if I'm getting my money back or not.

Trading standards will be my next port of call.

18. Juni 2026
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

Delivery was slow and not from UK but…

Delivery was slow and not from UK but the saldals arrived about 4 days late and they are well made and fit. My only gripe is that the leather has been treated like patent, with some sort of a lacquer.

Is there any way to remove the gloss coating, please?

10. Juni 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

No returns procedure

I have received my order but the sizing is totally out, I have emailed six times asking for their returns address and I haven’t received it from them. Couros customer service is dreadful and their shoes are useless and not worth a penny, please read this before you give another overseas company your hard worked cash!

23. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Very poor service

The colour and shape of the boots I ordered were different when they arrived. My efforts to return them were very difficult due to Couro providing the wrong QR code twice and not providing an address. I ended up paying postage myself and it two weeks for my money to be returned
I do not recommeded

13. Februar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Definitely not worth the money

So where do I begin,
I bought a pair of sandals from couro & I am very disappointed by the quality of workmanship & material.
There is leather varnish staining all in the inside of the leather trims & insole.
There is compression damage to the bottom sole of one of the sandals.
The box says Couro but the sandals are stamped with a different brand MARC & JASON London.
I guess this manufacturer makes shoes & sandals for many other so called brands & by mistake sent me not the Couro ones.
The sandals came straight from Lahore Pakistan as evident by the courier tracking.
It seems to me that as soon as you place your order through the website it is then sent to the manufacturers in lahore Pakistan & they rush through making your shoes/sandals & make very amateur mistakes. The smell of varnish fills the room, Very strong.
Remember you are paying £150 for a pair of sandals.
Temu quality

6. August 2025
Bewertung ohne vorherige Einladung
Couro-Logo

Antwort von Couro

Hi Nurul

Thank you for your review and for choosing Couro.

We take great pride in offering high-quality, handmade shoes crafted in Pakistan. Each pair is produced in-house by skilled artisans, and we do not outsource any part of our manufacturing. Because our products are handmade, there may occasionally be minor human errors—this is precisely why we offer a 14-day return policy from the date of delivery, as well as a free replacement option if any item arrives damaged.

We’ve noticed that you haven’t contacted us previously regarding your order or the quality of the shoes. We have a dedicated support team here at Couro, and we’re always ready to assist you to ensure your experience is smooth and satisfying.

Please note:

Couro is our main brand.

Marc & Jason is our designer collection, featuring distinct styles from Couro.

We operate from two warehouses, and your shipping destination may vary depending on the article ordered.

If you have any concerns or would like to initiate a return or replacement, please don’t hesitate to reach out. We’re here to help. You can contact us on customerservice@couro.co.uk

Bewertet mit 1 von 5 Sternen

Scam.

Don’t reply to
Emails - scam! Won’t send me a receipt. Avoid.

4. August 2025
Bewertung ohne vorherige Einladung
Couro-Logo

Antwort von Couro

Hi Jacob,

Thank you for reaching out.

We’re a genuine company operating in good faith, and we want to assure you that all order-related emails are automatically generated by our system—they’re not sent manually.

According to our records:

A confirmation email was sent to you on July 16, when you placed your order.

A follow-up confirmation was sent on July 25.

If these emails aren’t visible in your inbox, we kindly suggest checking your junk or spam folder, as automated messages can sometimes be filtered there.

If you still can’t locate them, we’d be happy to resend the details. Just let us know.

Bewertet mit 2 von 5 Sternen

Received two out of the three pairs of…

Received two out of the three pairs of shoes ordered on the 6th of July. Despite messages and complaints sent to the company,have not received any feed back from them re reason for delay.
Not very happy with the poor service!

6. Juli 2025
Bewertung ohne vorherige Einladung
Bewertet mit 3 von 5 Sternen

A tight fit!

Beautiful looking pair of shoes received (Style: Miller) but my goodness are they ever tight across the bridge of the foot. Even using a shoehorn they are difficult to put on and I've ordered the same size I would order anywhere else.

My advice, be prepared to take some time to wear these in to allow them to loosen up before stepping out.

I must admit, I can't help but think the design sizing is slightly off here since I've only ever had this problem with shoes of a smaller length. The length of the pair I have is fine but the width across the bridge needs to be revised - I can't be the only one who has experienced this.

25. Mai 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

The products are absolutely amazing

The products are absolutely amazing, perfect quality leather and extremely confortable. But that s not the only thing that will make me purchase more products from Couro. The customer service was absolutely faultless. I had to exchange some sandals to a different size and the whole process was straight and forward and got really great instructions from Couro help chat. Then the jacket had a small defect, mentioned it to them and the fact that Ill be going on holiday so I would need it replaced asap. Guess what, they told me, IT WILL BE SOLVED TODAY! I was told someone would come to deliver the new jacket the same evening. At 21:00 the delivery guy came with my new jacket and guess what?! He was not the delivery driver, he was the actual owner. He took time of his own schedule to come and give me my jacket. That s what I call * going the extra mile * . For this, a massive congratulations, you won yourself a long time customer.

5. Juli 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Recently bought a pair of boots from…

Recently bought a pair of boots from Couro for my husband, and I have to say the quality is amazing. Checking out was simple, and my order arrived on time. Needless to say, my husband loved the present and I'll definitely be shopping at Couro again. Highly recommended!

13. Mai 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent product

Excellent product, very comfortable and reasonably priced. I am purchased multiple items from them and everytime I have received excellent quality . Highly recommended.

20. April 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Amazing!!!

Ordered a pair of shoes and a jacket as a deal, loved both of them. Very comfy shoes and perfect fit jacket with remarkable quality.
Received my parcel in 2 days which was very impressive. Will definitely order again !

6. April 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Perfect gift for my husband

“I recently purchased two boots from Couro for my husband, and I couldn’t be happier with my online shopping experience. Their website was user-friendly, making it easy to find the perfect item. The checkout process was smooth, and I received my order in time. The boots arrived in excellent condition, exactly as described on their website. I’m thrilled with the quality and will definitely shop at Couro again in the future. Highly recommended!”

30. März 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Latest update John g on the boots I ordered…

Latest update on the boots I ordered from COURO, they sent me a video of them opening up the parcel to find only a women’s Zara Jumper inside according to them . Which is totally untrue. I definitely return them to COURO what I thought was COURO. The boots were returned to Marc and Jason in Chippenham SL1 6JJ apparently they are a sister company. I cannot stress enough that buying from this company would be a very bad mistake. The customer is the only one who looses out . Please take notice of the reviews and don’t buy from them.they will go to any lengths to keep your money. Shameful way to trade.

7. März 2024
Bewertung ohne vorherige Einladung

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