Cornish Cream Teas Bewertungen 

I could talk about the quality of the product, but want to focus on the excellent customer service I have received.

I purchased something for Father's Day and Royal Mail delivered to the wrong address. The team responded to my concerns very quickly and were proactive in providing a solution.

After a quick investigation a replacement was sent out & my Dad loved it.

Thank you

Was missing the tea and coffee sachets out of the hamper and the pasty i ordered was supposed to be heart shaped. However it came completely circle like. Food was absolutely amazing though really really nice and customer service was ok. I was offered a replacement or refund for the missing items however got given very little money back. Delivery was spot on with the right day delivered. Couldn't fault the food just the missing items and the look of the pasty compared to the picture on the website.

Received a cornish tea as a present from my daughter. Absolutely beautiful. Pasty had "DAD" as part of the pastry and was delicious. Cornish cheese was amazing. Everything in the box was top notch. Really enjoyed it.

Our daughter order as a Father’s Day surprise
A Dada cream tea box

We waited in all day Sunday and could see our daughter and grandsons disappointment as the surprise did not arrive her making contact and being assured it was on its way indeed in the evening we had a Tex it could not be delivered as no one at home on checking our cctv no attempt was made to deliver the seller was contacted again just a worthless SORRY.

Today wow it was delivered 27c no refrigeration ice packs melted so in the bin it went even the courier said don’t eat that it’s been in the van a couple of days.

My advice to customers don’t purchase even giving a one star is generious.

Received a surprise box from Cornish cream teas as a Father's day gift from my daughter. Packed with goodies including a lovely meat pasty one of the best i have ever tried. The box included to scones and butter and a pot of chilli jam and a pot of onion marmalade. No cream or jam for the scones which I found a bit strange as it wasa fromCornish Cream Teas??????

From placing the order, to the excellent customer service when I needed help with changing the delivery date; the quality of packaging and the absolutely delicious contents; I have nothing but praise for Cornish Cream Teas who I thoroughly recommend and will 100% be ordering from again!

Brought the pastie and cream tea box for Father’s Day was a gift for my husband he was over the moon with it the pastie was in the oven within 10 minutes of it arriving . The cream tea was lovely he did share that with me . So a lovely surprise even more so it was off his best friend our gorgeous Labrador Barney Will definitely purchase from this company again

A Cheese and Onion Pasty (Very salty)
2 Scones with Jam/Cream
2 teabags/2 instant coffees.
Left Outside door in hot weather.
£23.00. ( Sainsbury £7.00 )

Pre ordered 7 weeks ahead and it never arrived…..was offered replacement but Father’s Day was gone….have used them before and not had issues but wasn’t happy with the customer service recieved and will not use again

Really wonderful hamper for Father’s Day. My husband was delighted. The products were put together so well to complement each other. Would not hesitate to order again, highly recommend and customer services are excellent. Thank you!!! ⭐️⭐️⭐️⭐️⭐️

Sadly the scones were very squashed despite the box being delivered in perfect condition. Delivery was exactly when expected and pasty was delicious.

Lovely surprise gift for fathers day! Absolutely love the contents of the box. Cheese, Scones, relish, olives, pasty, tea and coffee. All Cornish too!

Arrived on time for Fathers Day, an unexpected delight from my Daughter.A really nice enjoyable treat from Cornwall.

I feel sorry for anyone whose hamper didn't arrive but mine did and it was amazing!!
Highly recommend to others!

Seems to be a problem with a lot of deliveries for Father's day. It has not arrived the day before and was only at the Plymouth depot Saturday morning. Thinking about the amount of time it has been hanging around in the heat is worrying. I hope they are insured for food poisoning! If you can't cope and fulfill your offer, don't spam Facebook with broken promises. We might get by 7:30pm what a waste of time and money.
Update...the tea arrived at 7pm and had obviously been in a hot van all day. The oil had leaked out from the cheese truckle all over the box and everything in it. The ice pack was completely defrosted so everything straight in the bin.

Update...I would like to add that the company have been very responsive to my complaint and provided an immediate and full refund. Thank you

I ordered a Cornish Cream Tea with 2 'Dad' steak pasties for Father's Day. They arrived in perfect condition in a gorgeous box. All very nicely presented. Everything is deliciously fresh. I'm so happy I ordered it. I will definitely order again.
I highly recommend for an extra special gift for your loved ones.

Terrible service and ruined Father’s Day. Ordered a hamper a month in advance for my children to give to their dad on Father’s Day - only ordered because of the amount of advertising I had seen online promoting it as the ideal Father’s Day gift… and yet Father’s Day comes around and they didnt dispatch the package. I chased customer service on the day of expected delivery to say I hadn’t received an update and they said it was because it was awaiting pick up but was ‘on track’, however when I had still not had an update by the afternoon I contacted again and eventually they conceded it wouldn’t arrive in time and I could pick a future date to get the package redelivered. Leaving me with no alternatives and no time to sort it out. Really poor and really disingenuous.

Father's day completely ruined. I ordered a hamper well in advance. Company were very sorry for the loss during transit and promised to send another hamper out. One wonders what happens to all the pasties and scones that go missing!

Extremely disappointing experience.
I ordered 3 weeks in advance and even within this time period, they have still managed to miss the delivery date.
After having to chase for an update, I received a response that lacked any empathy for the delay. I was simply told that the item is shipped frozen, as though that somehow made the situation acceptable.
It doesn't. I still haven't received my order, despite it being intended as a Father's Day gift that I was due to travel with the following day. The delay completely ruined those plans.
Delays can happen, but customers deserve clear communication, an apology when things go wrong, and some acknowledgement of the inconvenience caused. Instead, I was left feeling dismissed and unimportant.
I won't be purchasing from this company again and would not recommend them based on my experience. Avoid at all costs.

Arrived and was all fresh as supposed to be. The scones were soft to the touch, The cream and pasty x 2 were chilled and it was very well packaged.