I needed to make some changes to my car insurance. Michael was very helpful, very thorough and mindful of security. There was no fuss, no attempt to persuade me to by unwanted extras. I felt that he l... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Recommended by money supermarket, best ,reasonable price for a week away on holiday. Covers all of elements needed for travel, price much lower than the rest of insurers listed. Sites easy... Mehr ansehen
Unternehmen hat geantwortet
Very easy to use app, With 3 different policies available Gold, Silver and bronze which made it easy to choose for my required circumstances. Very reasonable pricing too, would definitely recommend... Mehr ansehen
Unternehmen hat geantwortet
I have been trying to speak to someone about changing my car insurance. Ten minutes of god knows what about limitations etc and then a robot that can't understand English even when spelled out phonet... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Versicherungsgesellschaft
- Kfz-Versicherung
- Haushaltsversicherung
- Lebensversicherung
- Haustierversicherung
- Reiseversicherung
Über Co-op Insurance
Vom Unternehmen geschrieben
Protecting what matters most
Co-op Insurance has been protecting what matters most to people for over 150 years.
We see insurance as an opportunity to make a positive difference all over the UK.
We offer a wide variety of insurance including:
- Car insurance
- Home insurance
- Life insurance
- Over 50 life insurance
- Pet insurance
- Travel insurance
- Van insurance
- Young driver insurance.
Supporting communities, it’s what we do
We support community projects and help to safeguard community spaces. One of the community projects that we support is Neighbourhood Watch.
Through our home insurance we fund Neighbourhood Watch schemes across the UK, helping you and your community look out for each other.
Our Co-op values
Co-op Insurance are part of Co-op Group, one of the world’s largest consumer co-operatives, owned by millions of members.
We’re founded on a set of values and principles that describe a different, fairer, and better way of doing business.
Alongside insurance, Co-op has one of the UK’s leading convenience retailers, the UK’s number one funeral services provider, and a developing legal services business.
With all this and more, you know you can put your trust in a brand that has been doing things the right way since 1867.
Kontaktinformationen
Vereinigtes Königreich
- coop.co.uk/insurance
4.4
Hervorragend
4535 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Simple to get insurance at a reasonable…
Simple to get insurance at a reasonable price. Nuff said
5*****
16. August 2026
Amazing value for money and very easy…
Amazing value for money and very easy to navigate.
16. August 2026
Very easy to process online
Very easy to process online.
When I needed help from the chat assistant the response was prompt and clear guidance was offered.
All documentation received in an email as requested.
16. August 2026
Easy to arrange and very good price.
13. August 2026
Verwendet eventuell KI als AntworthilfeMehr lesen
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
Dog insurance
Very helpful and professional service. Answered all my questions in full , very informative
16. August 2026
Antwort von Co-op Insurance
We're so glad we could provide you with helpful and informative service, answering all your questions thoroughly. Thank you for your kind words!
Kind regards
Jemma
The Co-op Pet Team 🐾
Ridiculous customer service travel insurance for my friend…
I bought travel insurance for my friend and made a stupid error with the name, I called to update the mistake on the same day and despite me having bought the policy which had my email as the contact the advisor wouldnt speak to me, it's not GDPR when I originated the policy ....... received the 'amended' policy and the first name is still the same it hasn't been updated
15. August 2026
Antwort von Co-op Insurance
Good Afternoon Claire,
We’re sorry to hear about the frustration you experienced when trying to correct the details on the policy. We understand how important it is to have the correct information in place and apologise that we weren’t able to resolve this for you when you contacted us over the phone.
As a regulated company, we have a responsibility to comply with GDPR and protect our customers’ personal information, which means there are certain restrictions around discussing or making changes to a policy on behalf of another person.
I have now managed to update these details and have emailed you your documents confirming the changes. Thank you for taking the time to share your feedback with us.
Kind regards,
Zaynab
Getting Co-op travel insurance was an…
Getting Co-op travel insurance was an easy process with three options for level of cover. Thank you.
13. August 2026
Easy to navigate Holiday Insurance…
Easy to navigate Holiday Insurance application for a quotation.
14. August 2026
Antwort von Co-op Insurance
Good Afternoon Martyn,
We're glad to hear our holiday insurance application process was easy to navigate for your quotation. We appreciate your positive feedback!
Kind regards,
Zaynab
Very happy my hoilday insurance thank…
Very happy my hoilday insurance thank you give you 5
14. August 2026
Mistake by coop meant I had to call
Mistake by coop meant I had to call.
Call was answered quickly although the menu press 1 for, 2 for……. was not working. Call was soon picked up however and issue resolved for me.
2. August 2026
Antwort von Co-op Insurance
We appreciate you taking the time to share your experience. We are glad that despite the initial issue with our phone menu, we were able to resolve your concern quickly. We are always working to improve our services.
Kind regards
Jemma
The Co-op Pet Team 🐾
Quote 10x the price of More Than
Hahahaha I didn’t realise co-op was also into comedy as their quote is absolutely hilarious. £381 for the year when more than is £41. More than also not overcharging for add ons. I would strongly RECOMMEND EVERYONE LOOK ELSEWHERE if you’re attached to what you earn and don’t want to throw it foolishly away SHOP AROUND!!
13. August 2026
Bewertung ohne vorherige Einladung
Antwort von Co-op Insurance
Hi
Thanks for taking the time to leave us your review. We're sorry to hear the price of the quote is uncompetitive. We have requested more information from you to discuss your concerns further but unfortunately, not had a response. If you wish to discuss this further, please call us on 03457 464646.
Leanne
No response from Coop
My vehicle was repaired following a claim through Co-op’s recommended garage, only for it to be returned with what appears to be £1,000s worth of additional damage that wasn’t there beforehand.
I emailed Co-op on 3rd August to raise a formal complaint and have since followed up three further times. I have received no response whatsoever - not even an acknowledgment that my complaint has been received.
Co-op, please respond to my complaint urgently before I have no choice but to take this further. Your own website states that you aim to respond within 3 working days — I’m asking for a response, not a resolution, and I’m still waiting.
3. August 2026
Bewertung ohne vorherige Einladung
Antwort von Co-op Insurance
Good evening Leanne
Thank you for sharing your feedback. We’re sorry to hear about the problems you’ve had with your vehicle following its repairs, and we also apologise that you’ve not had a response or an acknowledgement after contacting us to make a complaint. We understand how frustrating this must be, and we would like to look into this urgently to ensure your complaint is handled by the correct team. We have sent you an email asking you to confirm your policy number/ vehicle registration number so that we can locate your file. Please respond to us with this information as this will allow us to locate your policy and ensure your concerns are referred to the appropriate team.
Kind regards
Aysha
Quick,easy and clear
10. August 2026
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
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Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.