Ordered dishwasher online Friday eve delivered Sunday! Really happy with this dishwasher. Did plenty of research online and the Cookolgy countertop was my best choice. TBH have only used 3 different p... Mehr ansehen
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Das sagen Bewerter
It was easy to place my order for the 6 place setting.When it was delivered there was damage to the dishwasher.I supplied Cookology with pictures and got a quick response for it to be collected and re... Mehr ansehen
We discovered a couple of scratches on our cooker hood when we unpacked it. We called Cookology straight away, the person on the phone couldn't have been more helpful, we were then contacted by a cust... Mehr ansehen
Carrier aborted 1 st delivery. Another date was agreed upon, i spoke with someone on the morning of delivery and explained exactly where to deliver too, i sat in our reception for over an hour and eve... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Cookology is a family run White Goods and Kitchen Appliances Online retailer where you are sure to find a bargain! We are the home of Cookology and deliver nationwide. We only advertise what we have in stock and that means you get your orders fast. For our standard sized items such as Cooker Hoods, Hobs, Microwaves and Mini Fridge Freezers, we offer a Free next working day tracked delivery service and for our larger items such as Ovens, Range Cookers, Washing Machines and Dishwashers we use a White Goods Delivery company who contacts you to make suitable delivery arrangements. Cookology is based in Haverhill, Suffolk having outgrown our premises in Bishop's Stortford on the Hertfordshire, Essex border, near London Stansted. We are an intimate company with friendly and helpful staff standing by to take phone orders, answer your emails quickly and give you advice on buying appliances for your kitchen. We never pressure customers into buying and the only people we share your details with are the courier companies and review companies we use.
Kontaktinformationen
Unit 2 Cookology Piperell Way, CB9 8QX, Haverhill, Vereinigtes Königreich
- 0800 030 8444
- help@cookology.com
- cookology.com
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Das haben sich andere Leute angesehen
Good service
Great product
Great product, exactly as advertised, very good price, prompt friendly delivery, very pleased with everything
Everything was perfect
Everything was perfect, easy to order (and very reasonable cost and no delivery charge). Arrived really quickly, was set up and switched on, and surprisingly there’s room for more frozen food than I’d thought, so shall buy more!! Just wish it had been self defrosting, but overall I’m delighted!
Cookology spot on delivery from dpd was…
Cookology spot on delivery from dpd was poor waited in all day only to check sstv and find they delivered to the wrong address
Love my new fridge.
Fridgefreezer
Have only had the appliance for a couple of weeks. Easy to order, reasonable price. Quick, efficient delivery
Great delivery service
Great delivery service. Not got appliances fitted inn yet but ill come bck in September once my new kitchen is fitted and do a better review.
Very professional and reliable service
Exceptional Customer Service
After receiving a really quick delivery of our order, upon opening the box, sadly, our Microwave was found to be damaged. Cookology were very easy to contact and quickly collected the damaged item at their cost along with an apology and a full no quibble refund.
Their overall attitude in resolving the complaint was exceptional. Very impressive.
Verwendet eventuell KI als AntworthilfeMehr lesen
Good
Good service.
I've updated my review as found next day delivery great and Cookology respond quickly to queries. Had concerns Cookology use DPD, but using DPD app, able to track delivery to within 20 minutes. Would use again. Thanks Cookology

Antwort von Cookology
Fabulous service from start of order…
Fabulous service from start of order through to delivery. We have a very happy office!
Delivery guys were great.
AVOID COOKOLGY!
Good morning,
I hope you are well.
Yesterday the courier, Furdeco attempted to deliver your order of the following item;
Cookology CFDF391IX French door Fridge freezer.
There must have been a misunderstanding regarding this delivery as no one was available to sign for the order, even though there had been a scheduled delivery date.
Please may you call the courier, Furdeco directly on as soon as possible to arrange a new delivery date. Failure to re-book a suitable date within the next few working days may result in your order being returned to our warehouse.
If this has already been resolved, please ignore this email.
Thank you again for your order. We look forward to your item being delivered.
Kind regards,
(my reply)...
I was in for this delivery... In fact, I offered to help the two delivery men take it from the van!!! I have the whole thing captured on three cc tv cameras... The delivery men pointed at the 95 kg weight signage on the fridge box and said they couldn't deliver it... Whilst on the phone the whole time to their company. I especially asked if you could deliver and you ensured me you could. My advice to those I know will be to, completely avoid your company. I am preparing my review soon.

Antwort von Cookology
Good price and the speed of delivery.
Sent me a damaged microwave
Sent me a damaged microwave, then replaced it with another damaged microwave

Antwort von Cookology
I made an error and placed an order for…
I made an error and placed an order for an item that was still in my basket from a previous occasion but was mo longer required. I contacted Cookology to explain and, despite the fact that the item had already been despatched, they managed to recall it and immediately refunded my card. Sometimes things go wrong and it is how this is managed that shows a company’s true character. Thank you Cookology for your excellent customer service.
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