I ordered the VAAST R/1 ultegra bike, and it's been great! After I ordered, I didn't see a shipping label generated for 3 business days, so I sent a quick email to customer service asking for an upd... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I purchased a Bianchi Arcadex 700C Pro. I felt the price Colorado Cyclist offered was very competitive with similar bicycles. The bike arrived in great condition and on the day estimated. Assembly o... Mehr ansehen
Unternehmen hat geantwortet
Unreal shipping. Placed an order for shifters and other items on 7/8. Still waiting on shifters. FedEx says delivery will be 7/22. Took 8 days for Colorado Cyclist to even get this in a box to FedEx!... Mehr ansehen
Unternehmen hat geantwortet
Responsive customer service. A shipment I received missed a part (which may have very well been my mistake by discarding it with the packaging), and they promptly helped me out by shipping a replaceme... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
For Every Rider and Every Ride. Massive inventory meets lightning-fast shipping, backed by a team of expert cyclists. We get you the gear you need and the service you deserve.
Kontaktinformationen
325 Interlocken Pkwy A105, 80021, Broomfield, Vereinigte Staaten
- 805-926-2207
- sales@coloradocyclist.com
- coloradocyclist.com
4.5
Hervorragend
250 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 66 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Customer service is horrible it takes a…
Customer service is horrible it takes a week or more to get a response/reply back from them.
28. April 2026
Antwort von The Colorado Cyclist
Hi Ryan, I am very sorry for the delay in our communication. We pride ourselves on fast service, but we’ve clearly missed the mark here while navigating our recent relaunch. This isn't the experience we want for our riders. We would like to make this right—please look out for a direct email from us so we can prioritize your inquiry and get everything sorted out immediately. We appreciate your patience as we work to improve.
Customer service is unresponsive.
I’ve been trying to return a Cygolite 180 for weeks, but can’t find a good address to send it to. I sent it to 325 Interlocken PKWY (A105), Broomfield, CO 80021 and it got returned with a label saying “Return to sender unable to forward”. My RMA is J177PRP4 for order CC1057. The email with the RMA info did not specify a return address. Can someone help me?
15. April 2026
Antwort von The Colorado Cyclist
Hi Dave, I am very sorry for the frustration. We have recently updated our operations and it appears you were given an outdated address for our former Broomfield location. We want to get this resolved for you immediately. Please check your inbox. —we are sending you the correct return address and a prepaid shipping label to cover the cost of the re-shipment. Thank you for your patience while we get our new systems synchronized.
The socks are extreemly overpriced
The socks are extreemly overpriced, for the quality and fabric. They same type socks with exact fabric, can be purchased, for 1/3 price.
dissapointed
15. April 2026
Antwort von The Colorado Cyclist
Hi Kevin, thank you for sharing your feedback. We’re sorry to hear that the socks didn’t meet your expectations regarding value and quality. We aim to curate gear that offers a specific balance of performance and durability, but we understand that every rider has different preferences. We appreciate you giving us a try, and we’ll certainly take your comments into account as we review our current apparel lineup. Thank you for the honest review.
Antwort von The Colorado Cyclist
Hi there! Thank you so much for the feedback—we are thrilled to hear you're happy with your experience. We would love to discuss a B2B partnership with you. Please reach out to our dedicated support team at [Support Email or Link] or give us a call so we can get your business account verified and opened. We look forward to working with you more closely!
The part I ordered was correct and…
The part I ordered was correct and arrived quickly.
28. April 2026
Antwort von The Colorado Cyclist
Hi Michael, thank you for the feedback! We know how important it is to get the exact part you need to stay on the road, so we’re glad to hear your order was correct and arrived quickly. We appreciate the support and look forward to helping you with your next project. Happy riding!
Antwort von The Colorado Cyclist
Thanks for the review, Paul! We’re happy we could help you find the perfect fit for your cycling shoes. Providing the right gear for a comfortable ride is what we're all about. We appreciate the support and look forward to seeing you again soon!
Antwort von The Colorado Cyclist
Thank you so much, Carol! There’s nothing better than a prompt delivery of exactly what you ordered. We appreciate the shout-out and look forward to helping you with your next upgrade. Happy riding!
Very prompt service!
17. April 2026
Antwort von The Colorado Cyclist
Thank you so much, Jack! We’re thrilled you were happy with our service. We appreciate the shout-out and look forward to seeing you back at the shop soon!
Excellent service and fast delivery
7. April 2026
Antwort von The Colorado Cyclist
Thank you so much, Connor! We’re thrilled you were happy with the service and delivery speed. We appreciate the business and hope to see you back at the shop again soon!
Good purchase experience
Great selection, easy order process, prompt and accurate delivery
8. April 2026
Antwort von The Colorado Cyclist
Thank you so much! We’re happy to hear you had a smooth purchase experience and found exactly what you were looking for. We appreciate the shout-out and look forward to serving you again soon!
It took several days until notified…
It took several days until notified order had shipped from date of order.
8. April 2026
Antwort von The Colorado Cyclist
Hi William, thank you for your feedback. We apologize for the delay in your notification. While we work hard to get orders out quickly, there can sometimes be a lag between the package leaving our facility and the carrier updating the tracking information in their system. For future orders that are time-sensitive, we do offer Express shipping options to ensure priority handling and faster updates. We appreciate your patience!
30 years of racing and riding
30 years of racing and riding. I've trusted Colorado Cyclist for years. Ordered parts on the 24th. Paid an expedite fee of 25 dollars. Parts just shipped from " Planet Cyclery" at 5 PM on the 27th!. Colorado Cyclist used to be professional. What happened to you!?!?!?
27. März 2024
Bewertung ohne vorherige Einladung
Antwort von The Colorado Cyclist
Hi there, as someone with 30 years in the saddle, we know your trust isn't given lightly, and we are sincerely sorry for letting you down on this order. Colorado Cyclist has indeed entered a new chapter under new management, and while we are working hard to uphold the professional legacy you’ve known for decades, we clearly missed the mark on your expedited shipping. We appreciate you holding us to that high standard. Our team will be reaching out to you from sales@coloradocyclist.com to refund that $25 expedite fee and make this right. Thank you for sticking with us during this transition.
What CUstomer services?
I ordeedr from colorado Cycleist, 4 items, two ended not fitting my brakes the pads where to large. the order process was fine. The return process is not good at all. the website says this,
Please email supportatcoloradocyclist.com to start the returns and warranty process.
I have emailed 3 times and I have not gotten a response.
Customer service does not seem to exist at Colorado Cyclist.
3. März 2024
Bewertung ohne vorherige Einladung
Received item very quickly.
3. Mai 2023
Bewertung ohne vorherige Einladung
Excellent service
Excellent service. Product as described and in original packaging.
5. Mai 2023
Bewertung ohne vorherige Einladung
Good price and fast shipping
16. April 2023
Bewertung ohne vorherige Einladung
Great response
Great response - quick and efficient delivery - pedals are CLUTCH for the new surf bike.
18. April 2023
Bewertung ohne vorherige Einladung
the freehub on my campy SHAMAL WHEEL …
the freehub on my campy SHAMAL WHEEL self destructed, and i saw a freehub machined from TI, i didn't jump,------ i LEAPT, AT IT and for joy, this will never ever, ever, ever happen again. JH
2. April 2023
Bewertung ohne vorherige Einladung
Got what I ordered promptly
27. März 2023
Bewertung ohne vorherige Einladung
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