Ordered five Pokemon Storm Emerald BB, but I was away for few days and didn't want it to be left on my door step, so I sent an email asking for it to be dispatched few days later. Special thanks to Mi... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I can't even imagine the stress you have went through last night. I wish people would look at the positives rather than focus on the obvious error. Was extremely impressive how well your site handled... Mehr ansehen
Ordered Weiss Schwartz fairy tail & union arena sword art online from here on eBay. Was my 1st time buying. Great experience. Had one issue with stock but I got to choose another box as replacem... Mehr ansehen
Ordered booster box prior to technical issues without issue. When your website is constantly being bombarded with organised crime bots, occasionally funny things will happen. Lots of the one star... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Welcome to Collectors Kingdom, the U.K's No.1 community focused online TCG store, offering the best prices on authentic Pokemon, One-Piece, Union Arena and Weiss Schwarz trading cards. Founded by passionate collectors for passionate collectors, We are proud to take a fresh, fun, and community-focused approach to trading cards, ensuring every customer feels part of the journey. Our mission is to make the excitement of TCG accessible to everyone, whether you're hunting for a rare Japanese Pokémon card, building your competitive deck, or simply adding to your cherished collection.
Kontaktinformationen
Vereinigtes Königreich
- collectorskingdom.co.uk
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Very Professional!
Ordered last night during an unfortunate restock glitch for the owner. Understandably cancelled and refunded all orders … then also donated £500 to charity as a gesture of good will. I thought it was important to pass on how professional and committed this owner has been to sorting the issue.
Praise should be given where it’s deserved!
10/10 store and owner
We’ve been ordering from Mikes store now for a few months. Never had an issue. Always quick delivery. Absolutely 0 complaints. There was an issue with the shop last night which has caused a few bad reviews. Ignore them. Mikes explained multiple times what has happened, has apologised and even donated to a children’s charity to apologise even further. Amazing response and we will continue to shop here for our cards 🫶🏻
Such a amazing guy so helpfully when…
Such a amazing guy so helpfully when asking questions about product and I still don’t know how he can run this all by himself would recommend him and his company to anyone thanks again mike for the everything and such quick postage
Wonderful company
Wonderful company, good priced products. Some very silly 1 star reviews being left over a technical error on the website. Ignore these as this is a fantastic and reliable company.
Most Genuine company and owner
I’ve used collectors kingdom for many years now and through his community I have got to know the owner very well.
After a website error which had nothing to do with him as he was busy with a family event. As soon as he saw the problem, he shut down the site and made a public announcement via his socials explaining the issue and that he will be sorting it as soon as possible.
He then spent the whole night cancelling over 7000 orders by himself so people could get a refund before the original transactions could be completed. Not many companies or people would have this level of service.
One thing I’d like to add aswell is even though collectors kingdom is a company, it is a one man band with his girlfriends help. Over the years I’ve never seen someone so genuine and honest anytime there has been a mistake and so giving to his community and customers.
He has always gone above and beyond. It is hard to see the review bombing when this issue was completely out of his hands but he managed to get everything cancelled and squared away as soon as he was aware.
Thank you for your continued service Mike you are literally a godsend in this toxic TCG era and we all know the graft and work you put in to everything you do, even putting your own personal health at risk.
I never care enough about a company to…
I never care enough about a company to leave a review.
Mike is a top bloke and unfortunately his website encountered a very dark day.
Leaving a 5 Star review to counteract the 1 Star complainers complaining they are getting refunded 😭
Stay up Mike. You’re the Goat
Also whenever I order. Comes super fast never an issue. ❤️
Shopify screwed them stock wise and now…
Shopify screwed them stock wise and now Barney dinosaurs leaving 1 star reviews losing they paper for a few days. Not shopped with them tho can bet it's a good business to shop with
Excellent company
Excellent, I will happily order again in the future.
Ignore the salty reviews from the people who had an order cancelled. I did too, there was very clearly an error on the website which caused a large amount of items to show as in stock and available for purchase without limits, but it was resolved and refunded before I even woke up this morning.
Collector’s Kingdom do not deserve to have their reviews tanked because of a simple error. Please do not let the bad reviews put you off from ordering from this small business!
Website errors dealt with promptly
Website had an error showing stuff in stock that wasn’t in stock. They realised and swiftly refunded the same night, all dealt with promptly and professionally, would not deter me from ordering again.
The owner of this site has demonstrated…
The owner of this site has demonstrated their character by working through the night to refund all orders that were taken in error. I always think you see the true side of people in adversity and the owner of this site has demonstrated that he is one of the good guys.
Despite the stock related error, I’ll be ordering in future with confidence
Amazing website to order from
Amazing website to order from, great product. Sometimes mistakes happen. Please ignore all of the negative reviews just because of a backend mistake. Scalpers and horrible people leave bad reviews for things like this. They don't know the first thing about running a business, Collector's Kingdom is awesome.
Avoid
Been waiting to buy ETB for sons birthday across various sites managed to get through the queue with this company and secure a box for them to cancel the order the following day. Avoid.

Antwort von Collectors Kingdom
Owner worked hard to rectify system glitch ASAP
Website glitched and listed items as in stock when they werent. Owner was transparent and stayed up all night ensuring everyone got their money back and worked to ensure the best outcome in a situation brought upon him through no fault of his own. I would reccomend this store and trust it completely
great company that had an error happen
The website had an error that allowed people to place orders by accident; the owner was upfront and cancelled all the orders on a Friday night! Have used them in the past and will use them in the future!
I along with thousands of other people…
I along with thousands of other people ordered lots of different out of print pokemon packs for RRP and it quickly became apparent that it was an IT error showing them in stock. Despite that, there are a small minority of people who have done 1 star reviews because they weren't able to profit from an obvious error and despite the fact that the owner stayed up all night cancelling and refunding every order.
The owner has handled this impeccably and should be praised for doing so, not left crappy reviews by people trying to make a quick buck off what is designed to be a children's trading card game.
Placed a order
Placed a order, cancelled over night , no explanation given, avoid

Antwort von Collectors Kingdom
Ordered a couple of Pokemon ETBs last…
Ordered a couple of Pokemon ETBs last night to take advantage of a stock glitch.
There was clearly an error on the website and they refunded very quickly. Would definitely purchase from again - hope you managed to get it all fixed.
orders cancelled with no explanation
orders cancelled with no explanation, will gladly review this if given an explanation and what seller is going to do to make this right. thought i had managed to get some Pokemon for my sons upcoming birthday, now have to hunt again!, after hearing what happened i have done as i said i would and reviewed my feedback.

Antwort von Collectors Kingdom
Decent website 👍🏻
Major lack of communication
Placed and order, money went out the bank, cancelled with absolutely no communication whatsoever.
Waiting for refund

Antwort von Collectors Kingdom
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