After buying a new bean to coffee machine I was overwhelmed by the choice of beans in the shops. Bought a supermarkets own brand and was sooo disappointed by how bitter it was. My son recommended Coal... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Love the monthly rotation of Black Gold, Anthracite , and Candle Light. All of them make great espresso and the rotation means I have a different taste to look forward to each month. Delivery is alwa... Mehr ansehen
Unternehmen hat geantwortet
I don't have to remember yo order my coffee. You send it at the right time. The coffee has an amazing taste. I have tried many different coffees from competitors, but they don't come close to Coa... Mehr ansehen
Unternehmen hat geantwortet
I have used Coaltown Coffee for many years now. I like the coffee and have tasted coffee from places I didnt know made coffee! There is a good variety of flavours too. Coaltown Coffee is a very rel... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
We're a multi-award-winning specialty coffee roastery, proudly roasting in a post-industrial town in South West Wales. Every coffee we source and roast is chosen for quality, character and the people behind it. As a Certified B Corporation, we're committed to doing business the right way, supporting producers, our community and the planet. Visit our espresso bars, shop our online store, or purchase a coffee subscription to keep exceptional coffee landing on your doorstep. However you brew, we're here to help you make every cup a good one.
Kontaktinformationen
The Roastery, SA18 2LS, Ammanford, Vereinigtes Königreich
- 01269400105
- hello@coaltowncoffee.co.uk
- coaltowncoffee.co.uk
4.8
Hervorragend
1947 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Antwort von Coaltown Coffee
Thank you so much for the amazing compliment! We're honoured to be your go-to roaster and truly appreciate your support.
Delicious coffee
Great product excellent customer service and personal delivery they went over and above to get the product to me as was a present for a family member
21. Juli 2025
Antwort von Coaltown Coffee
Thank you so much for your lovely review! We're delighted to hear that you were happy with both the product and the service. It was our pleasure to make sure it reached you in time, especially since it was a gift for a loved one. We truly appreciate your support and look forward to serving you again in the future!
My absolute favourite coffee
Once I discovered this coffee, I never turned back. I drink two cups a day and this is the only coffee I drink. I even sometimes take a container with me if I'm on the go so that I don't have to buy coffee while I'm out.
I've found the price to be reasonable for the product and the flavours are superb.
The only reason why I'm taking off a star is because Royal Mail is a nightmare. For the past 3 orders, my order has either been weeks late and/or they constantly say that I'm not in, even when I am.
6. August 2025
Bewertung ohne vorherige Einladung
Antwort von Coaltown Coffee
Thank you so much for your kind words and continued support, we’re thrilled to hear that our coffee has become such a staple in your daily routine! It means a lot to us that you take it with you on the go and enjoy both the flavour and value.
We really appreciate your honest feedback. While delivery is handled by Royal Mail, we're always keeping an eye on the experience to ensure it meets the standard we want for our customers.
Thanks again for being a loyal customer, we look forward to keeping you well-supplied with your favourite coffee!
Flavour *****
Really interesting and ethical coffees for something special. I only drink one cup a day so want it to be great! Easy to order and delivery as expected.
14. Juli 2025
Antwort von Coaltown Coffee
Thank you for your kind words! We're so glad you enjoyed the coffee, especially since that one daily cup has to count! It's great to hear that the ordering and delivery went smoothly too.
It was easy to order online and arrived…
It was easy to order online and arrived right on time. I bought this as a gift for a typically laconic, particular and coffee-loving friend. He wrote to me today, saying, 'It’s very good! Dark and strong (in my espresso pot anyway). Thank you so much!' The use of the word 'very' with exclamation marks says it all. I'm really pleased.
16. Juli 2025
Antwort von Coaltown Coffee
Thank you so much for your thoughtful review! We're thrilled to hear that ordering was smooth and that your gift hit the mark, especially with such a discerning coffee lover! A “very good!” with exclamation marks from someone typically laconic is a high praise indeed. We're so glad it brought joy to both of you. 😊
Fantastic coffee.
Love the taste and intensity. Bought as a present and followed up with an order.
17. Juli 2025
Antwort von Coaltown Coffee
Thank you so much for your kind words! We're thrilled to hear you loved the taste and intensity and even more so that it made such a great gift you came back for more!
Coaltown workshops
Today I attended two workshops at Coaltown led by Alysha.
The day definitely exceeded my expectations! Alysha's depth of knowledge and genuine passion for coffee truly stood out and her approachable teaching style made it such a genuinely lush day.
I came away with a clearer understanding of coffee as a craft, along with practical tips to help me achieve consistent results.
Alyshas clear guidance and encouragement has given me the confidence I needed in order to refine my technique further.
I would highly recommend the workshops ☕️🥰
25. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Coaltown Coffee
Thank you so much for your lovely review! We're thrilled to hear that the workshops exceeded your expectations. Alysha will be absolutely delighted to know her passion and teaching made such a positive impact. It's wonderful to hear you left feeling more confident and inspired, exactly what we hope for! We really appreciate your recommendation and hope to see you again soon! 😊
Consistent high quality and excellent…
Consistent high quality and excellent customer service Great web site
9. Juli 2025
Antwort von Coaltown Coffee
Thank you for your wonderful review! We're so glad to hear you’re enjoying the consistent quality and our customer service. It's also great to know you found the website easy to use. We truly appreciate your support!
Outstanding coffee
Outstanding coffee with above and beyond customer service. I ordered some coffee because it is one of the best coffees around. However this packet I wanted for a birthday gift. I explained this yesterday in an email and today I have the coffee in my hands due to outstanding customer service. Get your coffee and taste the care a love this company is putting into their product.
25. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Coaltown Coffee
Thank you so much for your amazing review! We're thrilled to hear you enjoyed the coffee and that our team could help make the birthday gift special!
Informative and fun
Informative and fun. Really enjoyed. Thank you.
25. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Coaltown Coffee
Thank you so much for your kind words!
Antwort von Coaltown Coffee
Thank you so much for your kind words! We’re really glad you’re happy with our products and service!
Fantastic Single Origin Speciality Coffee
I'm really into speciality coffee, and have been meaning to try out Coaltown for some time now. Well I eventually did, and I'm so glad I did! Their single origin coffee's (that I've tried so far) are fantastic and I'm really enjoying brewing them on a morning in my V60. The others are in the freezer, frozen ten days off roast, and I'm sure they'll be just as excellent as the first two I've had! I'll certainly be coming back for more!
1. Juli 2025
Antwort von Coaltown Coffee
Thank you so much for the lovely review! We're thrilled to hear you finally gave Coaltown a try and that our single origins have been a hit. It’s great to know you’re enjoying your morning brews with a V60, it's such a perfect way to bring out the flavours in each coffee. We really appreciate your review and can’t wait for you to try more of our single origin coffees!
Quality product, quality service 👍
My monthly coffee bean delivery to the East of England works like clockwork.
Great product that always arrives when due 👍
4. Juli 2025
Antwort von Coaltown Coffee
Thank you for the great feedback! We're so glad to hear your monthly coffee deliveries are running smoothly and that you're enjoying the beans. Reliable service and quality coffee are exactly what we aim for, thank you for being a loyal customer! ☕
Great experience
We did the home barista course today, very well run, informative, and Alysha was so passionate! Everybody made us feel welcome, so I'd definitely recommend a visit. It also helps that their coffee is great!
18. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Coaltown Coffee
Thank you so much for the wonderful review! We're thrilled to hear you enjoyed the Home Barista course and that Alysha’s passion came through, she’ll be so happy to hear your kind words. It means a lot to us that you felt welcomed and enjoyed the coffee too! We really appreciate the recommendation and hope to see you again soon. 😊
Best coffee ever
Ethical, efficient, socially positive, and the best coffee. What more do you want?
2. Juli 2025
Antwort von Coaltown Coffee
Thank you so much for your thoughtful review! We're thrilled to hear that our values and coffee are resonating with you. Your support means so much.
The staff are friendly and always like…
The staff are friendly and always like to engage in a little conversation. Which is really nice. Coaltown by far sell the best quality coffee, consistently in our area. With Gower a close second.
2. Juli 2025
Antwort von Coaltown Coffee
Thank you for the kind words! We're so glad you enjoy the friendly atmosphere, our team loves connecting with our customers. It means a lot to hear that you rate our coffee so highly!
Great coffee
Great coffee, ethically sourced from locations and producers you don’t easily find in the shops.
30. Juni 2025
Antwort von Coaltown Coffee
Thank you so much for your kind words! We're thrilled to hear that you're enjoying our coffee and truly appreciate you recognising the quality we work so hard to deliver. Your support means a lot to us!
Antwort von Coaltown Coffee
Thank you so much - we really appreciate support! :)
Fabulous experience
Went to the milk techniques course with Alysha, can’t express how amazing it was!
Amazingly run course that has helped and developed my skills and confidence no end, would highly recommend to any new baristas or anyone passionate about coffee!
4. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Coaltown Coffee
Thank you so much for your amazing feedback! We're thrilled to hear how much you enjoyed the Milk Technique Workshop with Alysha. She's incredibly passionate about helping others grow in their coffee journey, so it's fantastic to know her teaching made such an impact. We'll be sure to pass on your kind words! Thanks again!
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.