After buying a new bean to coffee machine I was overwhelmed by the choice of beans in the shops. Bought a supermarkets own brand and was sooo disappointed by how bitter it was. My son recommended Coal... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Love the monthly rotation of Black Gold, Anthracite , and Candle Light. All of them make great espresso and the rotation means I have a different taste to look forward to each month. Delivery is alwa... Mehr ansehen
Unternehmen hat geantwortet
I don't have to remember yo order my coffee. You send it at the right time. The coffee has an amazing taste. I have tried many different coffees from competitors, but they don't come close to Coa... Mehr ansehen
Unternehmen hat geantwortet
I have used Coaltown Coffee for many years now. I like the coffee and have tasted coffee from places I didnt know made coffee! There is a good variety of flavours too. Coaltown Coffee is a very rel... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
We're a multi-award-winning specialty coffee roastery, proudly roasting in a post-industrial town in South West Wales. Every coffee we source and roast is chosen for quality, character and the people behind it. As a Certified B Corporation, we're committed to doing business the right way, supporting producers, our community and the planet. Visit our espresso bars, shop our online store, or purchase a coffee subscription to keep exceptional coffee landing on your doorstep. However you brew, we're here to help you make every cup a good one.
Kontaktinformationen
The Roastery, SA18 2LS, Ammanford, Vereinigtes Königreich
- 01269400105
- hello@coaltowncoffee.co.uk
- coaltowncoffee.co.uk
4.8
Hervorragend
1947 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Coaltown Coffee is an outstanding…
Coaltown Coffee is an outstanding company. Their range of coffee is excellent and prices are good. The speed of delivery after online ordering is swift.
27. Oktober 2025
Antwort von Coaltown Coffee
Thank you so much for your wonderful review! ☕ We’re delighted to hear you’re enjoying our coffee range and that your order arrived quickly. Your support means a lot to us!
Awful despite reaching out for brewing…
Awful despite reaching out for brewing advise
16. Oktober 2025
Antwort von Coaltown Coffee
We’re sorry to hear you didn’t enjoy your experience. Coffee can be very subjective and everyone’s palate and taste preferences differ, so we understand it’s not always possible to please every brew style. We did respond to your messages within 48 hours and offered brewing advice and solutions to help you get the best from your coffee. It’s disappointing to see another 1-star review despite our efforts to assist. We’re always happy to help with any genuine concerns and appreciate your feedback.
I have appreciated the suggestion that…
I have appreciated the suggestion that I don’t brew for 10 days until after the bean roasting
I don’t think Coaltown need to bombard me with emails following my purchase
Thanks
22. Oktober 2025
Antwort von Coaltown Coffee
Thank you for your feedback, we really appreciate it. We’re glad you found the brewing suggestion helpful and we completely understand not wanting too many emails. Please feel free to unsubscribe at any time, we’d never want you to feel bombarded. Thank you again for your support and for being part of the Coaltown community.
The coffee arrived very promptly and…
The coffee arrived very promptly and was very fresh. I liked it but didn’t love the taste. It was a bit bitter for my palate.
14. Oktober 2025
Antwort von Coaltown Coffee
Thank you so much for your feedback! We’re really glad to hear your coffee arrived quickly and that you found it fresh. We appreciate your review, taste can vary a lot from person to person. If you’d like, we’d be happy to recommend a different coffee for your next order.
Great range of coffee with clear…
Great range of coffee with clear descriptions of flavours, fast delivery, very pleased
20. Oktober 2025
Antwort von Coaltown Coffee
Thank you so much for your feedback! We’re delighted to hear you enjoyed our range of coffees and found the flavour descriptions helpful. Great to know your order arrived quickly too, we really appreciate your support!
Antwort von Coaltown Coffee
Thank you for your kind words! We’re delighted you enjoyed the coffee and appreciated our speedy delivery. Your support means a lot to us!
Excellent communication fast delivery…
Excellent communication fast delivery and quality of product. As well as an excellent website. Easy to navigate. 5*
13. Oktober 2025
Antwort von Coaltown Coffee
Thank you so much for your wonderful review! We’re thrilled to hear you were happy with our communication, fast delivery and the quality of our products. It’s great to know you found our website easy to use too. We truly appreciate your 5-star feedback and look forward to serving you again soon!
Antwort von Coaltown Coffee
Thank you for taking the time to share your feedback. We're truly sorry to hear that your experience didn’t meet your expectations. We always aim to offer great quality and value. We’d love the opportunity to make things right, please feel free to reach out to us directly so we can learn more and see how we can help find the best coffee for you.
Excellent coffee
Amazing coffee probably the best on the market most independent coffee shops in my local area use the coal town I also buy it to use at home amazing coffee well worth investing
2. Oktober 2025
Antwort von Coaltown Coffee
Wow! Thank you so much for your incredible feedback. We’re thrilled to hear that you love our coffee and that it’s your go-to both at home and in your local cafés. Knowing that our coffee is appreciated and trusted by coffee lovers like you truly means the world to us. Thank you for being part of our coffee community!
Great coffee and fast delivery!
Great coffee and fast delivery. I'll be continuing my subscription.
3. Oktober 2025
Antwort von Coaltown Coffee
We really appreciate your feedback! Glad to hear you’re enjoying the coffee and our quick delivery. Thank you for being a valued subscription member.
Antwort von Coaltown Coffee
Thank you for your kind review! We’re so glad you enjoyed the coffee and service.
Just outstanding
Above everything, Coaltown just consistently produce superb coffee. At home we drink nothing else.
Then the service, speed of delivery, quality of the packaging. Again all superb. Can't rate them highly enough. Diolch yn fawr iawn.
2. Oktober 2025
Antwort von Coaltown Coffee
Thank you so much for this amazing review, you've really incapsulated everything we achieve to do here at Coaltown. It means the world that it isn't going unnoticed. We hope we'll be your go-to-coffee for many more years to come!
It's a quality product and for me it's…
It's a quality product and for me it's the NHS discount that does it for me
1. Oktober 2025
Antwort von Coaltown Coffee
Thanks so much for your support! We’re really glad you’re enjoying the coffee and we’re especially happy to be able to offer a little something back to NHS staff. Your work means a lot and we appreciate you choosing us!
Great company every confidence in them
just delicious. On their site now choosing another great bean
29. September 2025
Antwort von Coaltown Coffee
Thanks so much! We’re thrilled you enjoyed it. If it interests you, we have subscriptions for our House coffees and ever rotating Single Origin coffees. New coffee delivered to your door whenever you want it. :)
Great coffee..
Great coffee... both the Black Gold and the decaff version. My subscription delivery is such a joy. Excellent customer service too.
25. September 2025
Antwort von Coaltown Coffee
Thank you so much for your wonderful review! We’re thrilled to hear you’re enjoying both our Black Gold and decaf coffee. It means a lot to know our customer service has made a great impression too. We truly appreciate your feedback!
Excellent service with expert advice
Perfect company to use. As I explained to them it has taken me all this time to give a review. I purchased à la marzocco mini from them and am so pleased with.
14. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Coaltown Coffee
We're so happy that you love the La Marzocco Linea Mini and have enjoyed our brilliant service, thank you for your review
Annie! ~Coaltown
Delicious coffee and efficient service
Delicious coffee and efficient service. Thank you Coaltown!
3. September 2025
Antwort von Coaltown Coffee
Thank you for your kind review! We’re so glad you enjoyed the coffee and service.
A straightforward ordering process and…
A straightforward ordering process and efficient delivery
9. September 2025
Antwort von Coaltown Coffee
We’re delighted to hear that you found our website easy to order from and that your delivery was efficient. We appreciate your support and review!
Antwort von Coaltown Coffee
Thank you so much for being a loyal customer and for sharing such a kind review. We’re grateful for your support!
What a Brand!
What a lovely friendly company! Customer service is amazing and the knowledge they have on coffee is extensive. I learnt loads chatting.
Absolutely love Coaltown Coffee such an amazing brand and the coffee tastes like perfection.
5. September 2025
Antwort von Coaltown Coffee
Thank you so much for your kind words! We’re over the moon to hear you had such a positive experience with our team and enjoyed learning more about coffee along the way. Knowing you love both the brand and the taste makes it all worthwhile! :)
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