Forget these guys. Their customer service is terrible. They take orders that they know they can't fill and then leave customers hanging. We'll be shipping in 5-7 days they say...repeatedly. For those... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Recoloring balsem besteld voor bijkleuren van lederen bankstel donker bruin wegens krassen van huisdieren. Product werkt fantastisch, dekt blijvend in 1 beweging met het bijgeleverde sponsje, droogt o... Mehr ansehen
Product is very easy to work with and has great coverage when marching your existing color. I was changing the color of 2 recliners from a brown to a dark gray and has taken several coats to get a ful... Mehr ansehen
Rather unorthodox application on my B&O H100 headphones which the colour from the leather rubbed off and was brown/black. Used the nude colour and finished off with the conditioning cream looks brand... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Clyde's Leather Company specializes in the care and restoration of all things leather and wood. We offer a variety of top-ranked DIY products accompanied with professional advice. We consistently strive to provide the best customer service possible, so if you need anything please don't hesitate to contact us!
Kontaktinformationen
267 Kentlands Blvd, 20878-5446, Gaithersburg, Vereinigte Staaten
- (434) 338-7388
- help@clydesleathercompany.com
- clydesleathercompany.com
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Hat keine negativen Bewertungen beantwortet
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Excellent product really works
Excellent product really works. I used it for a leather recliner. It was amazing my 35 year old leather chair looks brand new. So happy with this product
How customers are treated
I tred to order products from this company but items appeared on the account -shipping ins that l had not requested ,Impossible to amend order.Company said they cleared my acct but took no action Totally dishonest -care if you chose to deal with them
Repair to leather desk top
Your prompt reply and professional advise enabled me to achieve my objective which was to restore the colour of the leather on my as a result of damage by a favourite grandson.
Truly impressed.
I used the clydes color balm on my 1990 toyota supra seats. Turn out so rich, trick i used a quality paint brush to apply.
Product outperformed my expectations.
Product outperformed my expectations.
The product was the exact match and…
The product was the exact match and covered the spot of color that had rubbed off perfectly
Excellent products for my car
Excellent products for my car - worked well
This worked really well on my sun…
This worked really well on my sun bleached couch. Was easy to apply although it took around 3 100ml tubs to cover a seater couch
re-dying and rehydrating leather seats of a Mini Cooper JCW Coupe
I was very impressed with the communication, the detailed instructions on how each product was applied ( and why) and the final result. What seemed daunting first became easy.
This company is a scam
This company is an absolute scam. I ordered the leather recolouring balm and noticed after the order had gone through that shipping protection had been added at an extra cost despite me unticking that option. I asked for this to be changed and was told they couldn't refund part of an order but I could cancel the whole order and repurchase. I asked for this to be done and was told a manager would contact me to cancel the order. The next day I got a notification stating that the order had been shipped despite asking for it to be cancelled. When I queried this it took another day to get past their frustrating customer service bot to who I can only assume is the only actual customer service human, Tina Phillips, as she is mentioned in several other reviews here. I was told that the only option would be to pay for international postage to return it, after which they would issue a refund. From the poor grammar displayed in communication and the fact that the email signature block said they had a higher Trustpilot score than they do, I have serious doubts this is a legitimate business and not just drop shipped crap from China. This company is a SCAM, DO NOT BUY FROM HERE.
Customer service was top notch
Customer service was top notch. I ordered the wrong product and they stood behind their promise of giving me an RMA and allowing me to order the right color. It worked perfectly. Thank you! Outstanding quality.
Great product and fast delivery to…
Great product and fast delivery to australua
Impossible to navigate their exchange/return system
No stars for service and website. Unknown what product quality will be (I suspect good). Bought a kit I picked what I thought was White on their colour chart but was a greyish called Taupe. Also bought a couple of other things. After 10 frustrating emails and getting the same reply over and over, i still cannot exchange the colour unless I pay an additional $60 or so. Weird and ultra confusing discount and cash-back system. Horrid communication in all.
EDIT 10/02/25: eventually received email: "White on its way - no need to return anything" after I had posted the Taupe back at $26 postage.
Will add stars once received and if product worth the hassle
Company agreed to a return then provide…
Company agreed to a return then provide a broken link to print the return label. So many requests to sort it and even responses apologizing, but still not fixed.
Worst customer service!
This appears to be a rip off company
This appears to be a rip off company. I ordered product, was given delivery dates, after 6 weeks still no product. emailing them resulted in promises to have someone call or contact this never happened. They now ship me a second order, charged the same amount, which if it ever shows up make this a VERY expense product. Calls to them go unanswered. Not BBB approved company. Be aware of dealing with them.
Quick delivery easy product to use
Quick delivery easy product to use
Pretty good color match up
Pretty good color match up, but it would be even better if they knew the color for each car model. The touch up paint is light, but that is good because it is better to do less and apply more then to apply it and it be over done.
Dark Navy-Blue leather restore product…
Dark Navy-Blue leather restore product worked wonders on my 2007 Volvo V70R seats. Seats were fairly dry and had cracks- didn't expect a Brand-New look, but the balm really made the seats appear about 80% of New. Color was really close to the original dye. Fast shipping and a decent price. Buy with confidence.
Great Product
Website and customer service were great in assuring we had the right product in sufficient quantities for the job at hand. Colour balm and conditioner were easy to apply. Our previously 'pink' couch ( from fading) was restored to its former beautiful red colour after applying.
Absolutely amazing product
Absolutely amazing product! I used the maroon recoloring balm and my 2 red leather couches look new again! Great product to use and very easy to apply.
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