Extremely stress free. All communications between Clove Recycling and myself were rapid. There was an issue where the payment did not go through on the same day. I contacted Clove through email... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Extremely stress free. All communications between Clove Recycling and myself were rapid. There was an issue where the payment did not go through on the same day. I contacted Clove through email... Mehr ansehen
Unternehmen hat geantwortet
This is the second phone that I've recycled with Clove, the whole process is just so well laid out, from the quote to receiving the return package and the speed of payment, flawless procedure and easi... Mehr ansehen
Unternehmen hat geantwortet
Spectacular. Sent them a brand new phone on the Saturday. Was worried about sending it, since the phone was valued at £240 by Clove (bearing every other offer by £40, incidentally). They reassur... Mehr ansehen
Unternehmen hat geantwortet
Great service all round. Sent the return label immediately after the quote. Updated once the parcel arrived, then within a few hours confirmation that all was good and my money had been processed.... Mehr ansehen
Unternehmen hat geantwortet
Clove have been operating for over 30 years and our parent company Hugh Symons has been operating for over 45 years. We pride ourselves in customer service and honesty. We value all our customers and always aim to offer a completely fair and transparent service. If you are looking at recycling your device - you may also want to look at purchasing a brand new device from our sister company Clove Technology.
Unit 12, BH12 4AR, Poole, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Difficult communication. Took a week to return my phone.

Antwort von Clove Recycling
Terrible communication.
Was quoted a price and then when I sent my phone in they dropped the price specifying that there was damage, although the phone is in perfect working order. I then requested my phone be returned, it has now been a week, my phone has not been returned and they have not replied to any of my emails.

Antwort von Clove Recycling
Everything that was stated was true. I was paid the price quoted, the money was actually in my bank account the same day as the inspection. Pack for postage arrived on time. Everything was flawless could not fault the system, very professional.
Would definitely recommend and use again

Antwort von Clove Recycling
Fast service but quote went from £148 to £61 for apparently 'a few scratches on the screen'. This is a ridiculous price drop for a year old phone that was well looked after.
Looking at the reviews it seems 'a few scratches on the screen' is a common excuse to knock down prices.
Edit:
Upon receiving the device back there were no 'deep' scratches on the device. To see any marks on the screen at all you had to tilt the phone to get a reflection on it first. I did get it back quickly and free of charge but it was a total waste of my time. Don't believe they're inflated prices or accept their ridiculous revaluations.

Antwort von Clove Recycling
What a con and scam this company is got my phone and not even paid me iam now taking legal action against this company

Antwort von Clove Recycling
Very quick and efficient service. Please note, you will need to add extra packaging/padding when sending the phone in the envelope provided. I wrapped mine in soft tissue and a bubble wrap before popping it in the envelope to send. Prompt payment once they received it too.

Antwort von Clove Recycling
I have sent my phone in mint condition they advised that there were multiple scratches on the screen therefore they sent me a new price that was less than half of the original price.
I received my phone back with dents on the screen that wasn’t there before.
Avoid!
*** Response ***
The factory screen protector that you mentioned in your reply is a foil that bubbles up due to folding the phone.
I do believe most of us removed that foil after using their phone.
I didn’t try to sell the phone brand new.
My phone had no scratches and definitely not dents on the screen otherwise I wouldn’t have choose the ‘good condition’ option.
I received the phone in bubble wrap, it wasn’t damaged in transit, I’m aware. The dents like little stab marks on the screen. Obviously this will reduce the price when I will try to sell elsewhere. Very disappointed.

Antwort von Clove Recycling
Found online sent off my phone and agreed a price for the phone. The phone was checked over and the money paid in on the same day brilliant so simple and so easy

Antwort von Clove Recycling
Quick and Easy with a fair trade in value for my Pixel 7. Paid the same day they receive my old phone. Will use them again in the future.

Antwort von Clove Recycling
Excellent service
Received my money exactly as was in the original offer
Communication fantastic
A++ rating

Antwort von Clove Recycling
I ended up with a decent amount for my device but not what was agreed originally. In fact, the first quote (on receiving my "100% perfect device) was 20% of the original quote!
I requested to return the device to me and magically I got a much better quote on the second attempt.
The money was paid quickly and I had a decent service but the quote system makes me dubious and I am not sure I would use them again.

Antwort von Clove Recycling
Fast and simple fair price quoted and paid will definitely use again

Antwort von Clove Recycling
Excellent, price given for iPhone. Posted Tuesday afternoon. Received payment Wednesday evening. Highly recommend.

Antwort von Clove Recycling
Paid out same day phone received. Whole process from requesting the label to getting payment took 5 days. Received what i was quoted. Would recommend this company and service to anyone.

Antwort von Clove Recycling
Quick easy same day they receive the phone they pay you, got exactly what I was quoted, highly recommend

Antwort von Clove Recycling
Faultless service, price offered was paid on the day the device was received. Will definitely use again.

Antwort von Clove Recycling
Great communications and swift payment.

Antwort von Clove Recycling
Very good experience with Clove Recycling. Prompt payment and good price paid. Would use again and recommend

Antwort von Clove Recycling
excellent service and did exactly what it said on the site

Antwort von Clove Recycling
It was the best price offered on Sell My Phone website.
The process worked very smoothly and payment was prompt after the phone had been received

Antwort von Clove Recycling
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