Click4balloons Bewertungen 

1'507
TrustScore 2 von 5

1.9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Awful experience Phone calls not answered, Director said calls not answered. Emails only. Checked order to notice it had been cancelled, altho DPD still showing as delivering. Messages had go... Mehr ansehen

Bewertet mit 3 von 5 Sternen

Normally great and have used loads before but for stock items to then wait 2 weeks without an explanation means we won’t re-use & before you say everyone is struggling it’s still not acceptable not... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Been trying to arrange collections for empty tanks since November last year. Finally had a response in March but then nothing at all since and now all emails are being ignored again!!! Tried to arrang... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I bought several number and letter foil balloons for my sons birthday back in October and was absolutely thrilled with them and they were really low cost but great quality. Delivery was super fast and... Mehr ansehen

Unternehmensdetails


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1.9

Mangelhaft

TrustScore 2 von 5

1507 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat keine negativen Bewertungen beantwortet

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1.9

Alle Bewertungen

(1'507)

1 Bewertung in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Excellent value super fast delivery and…

Excellent value super fast delivery and stock that I couldn’t get elsewhere! Well done Click 4 balloons you are keeping my small business ticking over ❤️

18. August 2021
Bewertung ohne vorherige Einladung
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Antwort von Click4balloons

Thanks so much for the review, glad to help and thank you for your Business.

Bewertet mit 5 von 5 Sternen

Fantastic efficient delivery and quality balloons 🎈

I've been looking for a website to be able to buy quality balloons for a while I had planned a large order and then read the reviews!! 😦🤔 And then decided to reduce my order incase of any problems - I have to say fantastic!! Next day service!! 👏👏Balloons perfect👌 everything arrived and I went back to order the rest of the items in my saved for later which were meant to arrive today and arrived on Saturday 😁😁 Unfortunately by the time I did the second order the 11" white balloons were out of stock.. 😔 Will definitely be ordering again!! 😍

9. August 2021
Bewertung ohne vorherige Einladung
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Antwort von Click4balloons

Thanks for the review Natasha, glad you are pleased, decotex 11 inch white has restocked if you still need.

Bewertet mit 3 von 5 Sternen

Normally great and have used loads…

Normally great and have used loads before but for stock items to then wait 2 weeks without an explanation means we won’t re-use & before you say everyone is struggling it’s still not acceptable not to be contacted with explanation… I gave three stars for previous good service otherwise if this was our first time it would be zero….. 1 C4B_BS1000W White Balloon Sticks 1000pcs (1-Piece) – production run due to finish Friday or Monday so we can send your order asap

We plan to wait for new stock to arrive shortly and to deliver your complete order on: 27/07/2021…. Order still not delivered…. Jumppin jacks

3. August 2021
Bewertung ohne vorherige Einladung
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Antwort von Click4balloons

Hi Michael
Jumppin Jacks, found it now, yes apologies for late despatch, machine hit some tooling issues which took a few extra days to get fixed, and yes we should have contacted you. They left today, will be with you tomorrow.

Bewertet mit 1 von 5 Sternen

AVOID AT ALL COSTS

AVOID AT ALL COSTS. Absalutely terrible customer service, response and communication. Ordered a 20L cylinder for same day collection from my local pickup place. Went to pickup was turned away as they stated they hadn’t received confirmation. Was then emailed by click4 to say the depot had been closed due to covid isolations however I was stood there talking to staff memebers who knew nothing about this issue.

Sent about 7 emails after this and had a return email saying you have to go elsewhere to collect it. Nearest depot after that was an hours drive from me. Sent several emails after that and had no response for over 24hours.

The next day still no response, sent more emails then eventually drove to the depot which was an hour away as I had an AP number and was yet again turned away as they also didn’t receive the authorisation papers from click4.

I will never be using this company ever again and I advise others not to either.

I run a business and my business has been heavily affected over two days due to the amount of hassle and running around I have had to do.

I still haven’t had an response from click4 about my SAME DAY COLLECTION.

Also asked for delivery and was declined this option.

Click4 also does not have a contact number which is ridiculous

7. Juli 2021
Bewertung ohne vorherige Einladung
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Antwort von Click4balloons

I am sorry you drove to the agent WITHOUT ANY CONFIRMATION from us that the order was placed and ready to be collected. Our last email to you explained southall depot was temporarily closed until the end of the month and the nearest depot was Bracknell. Your reply email gave us no instruction that you wanted to proceed and so nothing was placed with the agent. When you order we email you explicitly asking you to wait for our confirmation email before you travel to the agent. You ignored this with Southall and now with Bracknell, so there is not much we can do about that. Your review is completely unfair as had you asked us to place the order at Bracknell we would of done so and you would now have your gas. We will email you about sorting out your refund.

Bewertet mit 5 von 5 Sternen

Quality Balloons and Great service

I have been looking for good quality balloons and in a specific colour for a while now. I was so pleased to find them and placed an order which was very quick and smooth to checkout. Will definitely recommend and be back to purchase more.

24. Mai 2021
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

AVOID AT ALL COSTS!

AVOID AT ALL COSTS!

Ordered £40 worth of balloons and they missed a few items off my order. I have emailed them 4 times and still no reply.

Order from somewhere else and save your money. If there’s problems with you order don’t expect anyone to sort it out.

6. Mai 2021
Bewertung ohne vorherige Einladung
Click4balloons-Logo

Antwort von Click4balloons

Hi Emma
So sorry the 11" white balloons were unavailable. I can see an email on friday 30-4 and see we managed to refund this item the following wednesday (a bit slower than we would have liked) as we had none available to send on.

Bewertet mit 1 von 5 Sternen

Save yourself the hassle order somewhere else

Ordered 20/04/21 paid next day delivery 23/04/21 still nothing, no communication. Eventually replies to 3rd email “they didn’t have the balloon sticks colour I ordered they can send white. Why did I have to chase them ? I gave 2 other colour options, no we only have white. I agreed as needed stuff for weekend, assured it would be posted that day and I would get it on the 24/04/21 didn’t come till 26/04/21.

Didn’t reply to emails. Box was damaged items broke and missing. Scribbled writing on invoice only had so many white sticks out of the 250 production delay, then scribbled that out and put refunded which I never received a refund absolute joke.

Why let people make orders for next day delivery when you don’t have stock and people are relying on it . 100% never use again

You could of auctioned the refund as soon as you didn’t have the items in stock but no. I opened PayPal 8 days after I was suppose to receive next day delivery, still no order or refund. Your customer service terrible, no reply’s to emails, but it’s all good I phoned PayPal and they gave me the £7.50 refund from your account you didn’t refund it and a PayPal credit for the rest because they know I’m a valued customer and that from your reviews you seem to make a habit of this oh and it always seems to be the customers fault.

Who lets people order things for next day delivery pay for the pleasure and not have any of them in stock what about 10 colours of balloon sticks on the site which it let me order but all you had was white batches of 250 and all you had in stock was 160 white sticks.

30. April 2021
Bewertung ohne vorherige Einladung
Click4balloons-Logo

Antwort von Click4balloons

Hi Karen
Your 7.50 refund has now been done via paypal for the 92pcs you were short on the sticks. Sadly our production run was not finished in time so we could only send what was available. Your refund would have been done days ago, but your email was not clear and you escalated it to a paypal claim saying you had not received the whole order (worse thing to do because we then have to wait for their process to conclude, sometimes 10 days) If the email was clearer about the slight shortage I could have actioned that refund sameday.

Bewertet mit 5 von 5 Sternen

Balloons!

Brilliant service! Good prices and stock available. Even helium rental service was quick and everything all in one place. Definitely recommend! Thanks

1. April 2021
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

Bad customer service

Huge range of products at good price as-well as helium being at a good price. However after a problem with my helium tank the customer service were rude and not understanding at all.

30. März 2021
Bewertung ohne vorherige Einladung

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