Citybase Apartments 

Excellent communication and attention to detail.
In comparison to other Letting Agents I found Citybase straight forward and easy to deal with.

Staff were incredibly helpful, swift and easy to make booking. Wouldn't hesitate to use again in future.

Very helpful service from the team and a pleasure to communicate with.
Apartments are always to the highest standard.

Reliable and prompt service would definitely recommend

Took me several emails and phone calls before I finally got the person who was really able to help me. To be honest I had just one day to sort everything out, but as for me that's exactly when you see how helpful the company is. Would appreciate emails answering my questions next time rather than something forcing me calling on and on again.

Daisy in Citybase is amazing to deal with. Daisy and the team at Citybase were, efficient, fast and ever so helpful with all of my queries. I had a large group of over 40 people coming and going over a 3 month period so I had many changes and tweak's along the way which Daisy handled beautifully. The accommodation is city center, serviced with 24 hour reception and my guests are safe and secure in the knowledge that there is always someone there to help them out if they need it. If your looking for an alternative to staying in a hotel and having the convenience of an apartment with that home from home feel then get in touch with Daisy in Citybase !

Apartamentos acordes con los imágenes mostradas.
Página web muy clara, con adecuada información dela contenido de los apartamentos
Facilidad de gestión de la reserva.

They have been very helpful and gone out of their way to accommodate my needs. First class service was the order of the day! Thanks Graham for everything you have done

Really really helpful staff & great deals

Great experience so far ! Rebecca and the team were prompt and helpful with my many queries in trying to locate the best place ideal for me . Will review after check in now!

Wonderful home away from home and family inviroment . PS Sarah You are amazing

Friendly, efficient, helpful staff. Fast response time

I have used Citybase on many occasions for accommodation requirements in Belfast.
Super customer service received from all staff and excellent accommodation found. Easy booking and paying online.
Would highly recommend!

Very helpful, quick and easy! Thanks Sarah xx

The service I received was excellent. I had to book for a colleague who was relocating and the help we received from Citybase (Daisy and Sharon mostly) was excellent. They were always happy to help where they could no matter what the query was.

Easy and smooth, nice options of apartments! will always book through them!

Sarah was brilliant!!!
Rang about some apartments that were not available but she remembered being able find someone accommodation on the same dates we were looking for.Found us great looking apartments in a better location and price than i could have hoped for.
Thank you!!!!

I needed three separate apartments in a short period of time and was able to get exactly what I wanted with absolute professional and friendly service. Although everyone I spoke to in the last 24 hours was extremely polite and helpful, I am extremely grateful for Lewis Shepherd who got my apartments booked quickly and was in constant contact if I had any questions.
Great service, happy me :)

I made enquiries at 2 separate locations at Silver Doors and West Street Mews and I didn't realised at first that they were both run by Citybase Apartments.
I preferred Silver Doors because it has private car park lots for the residents. When I was offered West Street Mews very promptly (within 30 minutes) of my enquiry, I didn't take up the offer immediately as I was waiting for the response from Silver Door.
After waiting for 4 hours, I decided to take West St Mews. I had a few anxious moments when I couldn't find my reservation on-line to confirm my booking.
So I had to call and the customer service team member, Roisin Hine was very helpful. She managed to retrieve it and got my booking in order.
Conclusion: Citybase should have informed me that Silver Door was not available at the same time when West St Mews was offered to me. That would have made my experience with Citybase a lot less trying...