CITA Smart EV Charger Bewertungen 

At first, I didn't anticipate getting a response from CITA within 48 hours because it was the weekend. But to my pleasant surprise, the local representative promptly answered my call and transferred me to a support personnel named Ryan in the UK. Another unexpected thing was that Ryan immediately started communicating with me and assured me that we would work together to resolve the issue. Not only I liked his confidence but his positive approach to the matter was remarkable. He updated the charger and provided such clear instructions that I believe even a 5 grader can work with this guy. I am so impressed with Ryan especially his patience while fixing my problem. Guys like him are assets to any company. Thank you CITA and thank you very much Mr. Ryan for a supporting me today. I couldn’t ask for more.. thank you - Shahzad

I contacted several EV chargers suppliers before choosing CITA EV and I don’t regret. Excellent end to end service. The actual charger looks very smart and sleek, application friendly to use. We only had a tiny issue with the delivery time.

This is a new topic for me and I was able to understand with ease what the brand is talking about through their website.

I am really impressed by the professional team of Cita UAE especially Mark who is always helpful and supportive.

I would highly recommend Cita EV solutions.

CITA Chargers are efficiently working in our all government projects. Better service and quick response specially Mr Mark.
Deliverance on time.

Great product. Me and My Tesla liked Cita alot.
The after sale service did installation the next day of order placement.

Fantastic product, well made and is fully programmable for different charging requirements.
Great product on all aspects.

A great charger, the staff from start to finish were amazing, all questions and worries were addressed making me feel reassured.
Would highly recommend this company.

A compact and modern unit with an excellent fast charge time. The service was first class and the application really simple and intuitive. An overall great product.

2 things I was impressed by:
1.service level What a fantastic support online. Amazing service.
2. app: I was somewhat apprehensive at the beginning to have to use the app as experience from similar apps, as I thought it was going to be complicated and stressful but absolutely the opposite. Such an easy app to use, its functionality is simple and aimed at non technical people like me

I am so glad i recently chose to buy from Ctia EV and the reputed British company.

CITA EV, has left me incredibly impressed. The charger features a superb design that expertly combines form and function. It is not only beautiful to look at, but it also works remarkably well.

Due to the incredible charging speed, my electric car gets a quick charge. I appreciate the attention that went into making sure charging is quick and easy.

I recently purchased the CITA EV Charger from the reputable British company, CITA EV, and I must say, I'm thoroughly impressed. The charger boasts an exceptional design that seamlessly blends form and function. Not only is it aesthetically pleasing, but its efficiency is remarkable.

The charging speed is impressive, providing a rapid charging experience for my electric vehicle. I appreciate the thoughtfulness put into the design, ensuring a hassle-free and quick charging process. The convenience it offers is unparalleled.

Furthermore, the service provided by CITA EV was highly professional. They demonstrated great expertise and were readily available to assist with any inquiries or concerns. The overall experience was smooth and efficient, reinforcing my confidence in the CITA EV brand.

In conclusion, the CITA EV Charger has exceeded my expectations with its outstanding design and rapid charging capabilities. Coupled with the excellent service provided by CITA EV, this charger is a reliable and top-notch choice for anyone seeking a premium charging solution for their electric vehicle. Highly recommended

You need the best for the greener experience then choose The CITA EA Charger .You know it makes sense

I have had the most appalling customer service from this company.
They sold their units via a uk Partner who in turn contracted the installation with an electrical company. The cost of the units where paid for and the grant was collected, however CITA states a year later they where not paid for the units by their business partner!!!
The end result myself as the end user has had two of our units disconnected from the network despite the fact we have paid for them. It has taken six months before CITA tried to reconnect the unit with apologies finding there is a technical fault with both units now they refuse to replace the units, saying that given time they will fix them, and they will not replace them as their business partner has not paid for them!!!
I spent an hour trying to fix them with an engineer today, resulting in getting wet in the rain and still no units working.
I have been working with the uk office based in Scotland and had nothing but mixed promises still leaving me without a working solution, looking like I simply have to ask the electrical contractor to fit two reputable units from a reliable company! At a further cost to myself.

I would not recommend anyone deals with this company unless you are happy to be disappointed like I have been.

In terms of customer service they are appalling !!!

I can’t comment on the units as they have not worked for six months !!!

As for the three year warrentee this is not worth the paper it is written on as there is no uk engineers relying on the good will of the installer to resolve a problem with no back up from the company as they have no intention or replacing faulty units!!!

Updated 15th October 2023 by customer.

These units have now been repaired and have been working since September 2023. It transpires that the fault was caused by an issues caused with the software following the unit’s being taken offline by CITA. Only time will tell if these units will continue to work through the warrantee period. Unsure who will support them physically in the UK should there be a mechanical failure as the only support is phone support from abroad !

First I would like to thanks the technician that helped me to connect my charger.
Great help, know their stuff.

I recently purchased a CITA EV Charger for my electric vehicle, and I must say that I am thoroughly impressed with both the product and the outstanding customer service provided by the CITA team. From the moment I made my purchase to the installation process and beyond, CITA has exceeded my expectations in every aspect.

First and foremost, let's talk about the CITA EV Charger itself. The product is of exceptional quality, designed to be efficient, reliable, and user-friendly. The charger is sleek and compact, making it easy to install in my garage without taking up much space. The build quality is robust, and it feels like a durable device that will last for years to come.

What truly sets CITA apart from other EV chargers on the market is their attention to detail and commitment to customer satisfaction. The customer service team at CITA is truly outstanding. They are available round the clock, ensuring that any queries or concerns are addressed promptly. I was pleasantly surprised by their willingness to go the extra mile to assist me during the installation process. They provided clear instructions, patiently answered all my questions, and even offered valuable tips for optimizing charging efficiency.

One aspect that impressed me the most was the level of personalized support I received. The CITA team took the time to understand my specific requirements and guided me in choosing the right charger for my electric vehicle. Their knowledge and expertise in the field were evident, and it gave me confidence in their recommendations.

The installation of the CITA EV Charger was a breeze, thanks to the detailed instructions provided in the package. In case I needed any further assistance, the customer service team was readily available, ensuring a smooth and hassle-free installation experience. I appreciate their commitment to ensuring that customers are fully satisfied and confident in using their products.

Since using the CITA EV Charger, I have experienced no issues whatsoever. The charger operates flawlessly, delivering a consistent and reliable charge to my electric vehicle. It provides faster charging times compared to other chargers I've used in the past, which is a significant advantage, especially when I'm in a hurry.

Overall, I cannot recommend the CITA EV Charger enough. The exceptional product quality, combined with the outstanding round-the-clock customer service, sets CITA apart from its competitors. If you're in the market for an EV charger, I strongly urge you to consider CITA. They truly prioritize their customers and provide a level of support that is unparalleled in the industry.