Terms and Conditions are designed to rob you out of your money. Once you add money to your wallet, they will charge you 2 pound of admin fees and weeks to get it refunded, while other applications sim... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Tee-Jay was very helpful when helping move my credits across. Good customer service. A little bit slow with little updates but efficient overall!
Unternehmen hat geantwortet
Faced a minor issue while using the washer and had reached out to live chat support. Ellie was super helpful and responded very quickly and helped me resolve the issue.
Unternehmen hat geantwortet
Had to use customer support for the first time. Beth was very friendly and quick to reply to my concerns. She refunded the transaction quickly and flagged the issue internally. Great team :)
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Circuit is the UK's market leader in managed laundry providing high-quality services.
Kontaktinformationen
Halifax Road, HX6 4AJ, Ripponden, Vereinigtes Königreich
- 01422 820040
- tp@circuitgroup.com
- circuit.co.uk
4.2
Gut
1589 Bewertungen
Keine Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat seine Kunden nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Quick any easy assistance quickest on…
Quick any easy assistance quickest on live chat
8. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Circuit Laundry
Hey
Thanks so much for your review. It always great to hear how well the team are supporting you.
Thanks
The Circuit Team
Circuit provide the laundry facilities…
Circuit provide the laundry facilities at the Welkin Residences, formerly student accommodation for the University of Brighton and now keyworker accommodation for the East Sussex Healthcare NHS Trust.
We get regular visits from Rob Gubby who keeps the facility working well and I am really pleased with the new digital payment facility, which has dramatically cut the amount of time staff spend helping residents with the app. Great improvement!
7. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Circuit Laundry
Hello.
Thank you so much for leaving a review. Great to hear how Rob is supporting you, he really is great. Ill pass this on.
Thanks again.
The Circuit Team
Ninewells Residences
Fantastic service from Katie Urquhart , went over and above to help with any issues.
Friendly , helpful and approachable.
Look forward to working with you again Katie.
7. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Circuit Laundry
Hello. Thank you so much for your review, it means a lot to us and will do to Katie, our fantastic CRM for Scotland.
Cheers
The Circuit Team
Craig arrived on site UPP Blenheim…
Craig arrived on site UPP Blenheim introducing himself with a friendly smile explaining why he was on site and what he was there to do. i asked if there was a code for staff to use the washers he contacted the office and got me the code. He is a credit to your company friendly with a smile.
5. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Circuit Laundry
Thank you so much for taking the time to give us your feedback. We are also glad that Craig was able to assist you. We will pass this feedback to him - I am sure it will make him smile.
Kind regards
The Circuit Team
Fast and efficient!
Spoke to Ellie today, and the customer service was great. Very fast and efficient
4. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Circuit Laundry
Good morning,
Thank you for taking the time to leave a review. It is lovely to hear that Ellie was able to assist with your query.
Thank you, Isobelle.
They are super quick with emails and…
They are super quick with emails and helpful. I had a problem that I emailed them about and they were quick to respond and give a refund. I appreciate it.
4. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Circuit Laundry
Good morning Heidi,
Thank you for taking the time to leave a review. It is great to see that the team were able to quicky respond to your email and resolve your query.
Thank you, Isobelle.
Sophia was very helpful.
Sophia was very helpful.
She got our problem sorted easily without any hassle
4. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Circuit Laundry
Good morning Ash,
Thank you for taking the time to leave a review. It is great to see that Sophia was able to help with your query and resolve it without any issues.
Thank you, Isobelle.
with Sully's assistance to create acc…
with Sully's assistance to create acc and use app, I would be able to get acc
2. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Circuit Laundry
Good morning Nandar,
Thank you for taking the time to leave a review. It is lovely to read that Sully was able to assist you when creating an account on the Circuit Go app.
Thank you, Isobelle.
They are robbers
They are robbers. My payment didn’t go through on one bank account, so I payed with a different one. When I checked my accounts I saw that it has taken money from both bank accounts but only one lot of funds has been added to by circuit laundry account. Spoke to Sully in Customer service who has been useless and they refuse to give me a refund or coupon. They are stealing money from already broke uni students, preying on these people because we have no other choice then to use their machines. Which are often dirty or broken and unreliable and ridiculously over priced
1. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Circuit Laundry
Good morning Megan,
I am sorry to hear you feel this way about the laundry on site. This is not the experience we want for our customers. Please reach out to care@circuitgroup.com so we can discuss this further and find the best resolution.
Thank you, Isobelle.
Great customer service!
22. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Circuit Laundry
Hi Marcin,
Thank you for taking the time to leave a review. It is great to see that you were provided with a great customer experience by our team.
Thank you, Isobelle.
Issue Report and Refund Request
Sophia reported the issue promptly. She handled the situation efficiently as well.
20. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Circuit Laundry
Good morning,
Thank you for taking the time to leave a review. It is lovely to see that Sophia was able to help resolve your query and provide a great customer experience.
Thank you, Isobelle.
Lovely customer service
Sully was a great help in getting my funds transferred over
18. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Circuit Laundry
Good morning Adrian,
Thank you for taking the time to leave a review. I am happy to read that Sully was able to help with your balance transfer request.
Thank you, Isobelle.
If you face any kind of problem just contact to circuit team they will definitely help you.
I got problem with money that I have refilled into my account and connected with circuit team and they helped me with it within a minute and got my problem solved next 2 minutes. That was very quick. I am really happy with you laundry service as we as customer care service.
18. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Circuit Laundry
Good morning Kiran,
Thank you for taking the time to leave a review and share about your experience speaking with our customer service team. It is lovely to see that you had a great experience using our services and also when speaking to our team.
Thank you, Isobelle.
Fast and efficient service from Sully
18. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Circuit Laundry
Good morning,
Thank you for your lovely feedback about Sully one of our customer service agents. It is great to see that he was able to assist you.
Thank you, Isobelle.
Helena helped me get my refund really…
Helena helped me get my refund really quickly which was useful. Good experience overall
15. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Circuit Laundry
Good afternoon,
Thank you for taking the time to leave feedback. It is lovely to see that Helena was able to quickly resolve your query and provide a refund.
Thank you, Isobelle.
Able to get quick respond from helpdesk…
Able to get quick respond from helpdesk after having issues with the dryer
15. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Circuit Laundry
Hi,
Thank you for taking the time to leave a review. It is great to read that our customer service team were able to assist you with your query.
Thank you, Isobelle.
Thanks Ellie helping me
Thanks Ellie helping me. Good service.
14. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Circuit Laundry
Good morning,
Thank you for taking the time to leave a review. It is lovely to read that Ellie was able to assist with your query.
Thank you, Isobelle.
Sully helped me out quickly and…
Sully helped me out quickly and efficiently
12. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Circuit Laundry
Good morning Arushi,
Thank you for taking the time to leave a review. It is great to see that Sully was able to help solve your query quickly.
Thank you, Isobelle.
Had to talk to two different people
Had to talk to two different people, Ariz the second guy was super helpful but the first guy Sully/Solly was so slow and then disconnected me from the live chat while I was walking to the laundrette to get the info he wanted. Man wasted a solid half hour of my day with how slow he was
12. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Circuit Laundry
Hi Abraar,
Thank you for taking the time to leave a review. I am sorry to hear that you had some difficulties when communicating with our team but I am happy to read that Ariz was able to assist you. Please reach out to care@circuitgroup.com so we can investigate this further.
Thank you, Isobelle.
Spoenn with Sully from customer…
Spoenn with Sully from customer service, resolved the problem, addressed the issues and concerns. Easy and friendly chat sevice on circuitgo.
12. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Circuit Laundry
Good afternoon Sam,
Thank you for taking the time to leave a review. It is great to read that Sully from our customer service team was able to help resolve your query and provide a lovely customer experience.
Thank you, Isobelle.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.