Complaint about Seller
Complaint about Seller – Watch Seized by Customs, Seller Refuses Any Responsibility (chinacleanwatch.com)
I ordered a replica watch from chinacleanwatch.com, and unfortunately had a very disappointing experience.
The watch was shipped as usual, but it was stopped and seized by customs during inspection – most likely due to trademark concerns. I contacted the seller right away, explained the situation, and asked for a reasonable solution – whether a refund, reshipment, or the option to return the item.
To my surprise and frustration, the seller completely refused to take any responsibility. He declined to accept the watch back, refused to refund or replace it, and simply told me it’s not his problem.
I fully understand that there’s some risk involved when ordering replicas, but I do expect sellers to stand behind what they ship – or at the very least, show some willingness to help when problems arise.
I strongly recommend avoiding chinacleanwatch.com and instead buying from sellers who actually respect their customers and provide proper support when issues like this happen.