Cheerful Soles Bewertungen 

657
•
TrustScore 5 von 5

5.0

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

This is my third pair of Joya shoes and second pair from Cheerful Soles. The fit, comfort and appearance are great. I phoned the company following a slight delay after ordering and they knew my name a... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Thank you very much Cheerful soles my wife is overwhelmed with her first purchase from you. She has purchased JOYA sandals from you and they are fantastic. My wife suffers with arthritis aswell as pla... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Cheerful Soles were a brilliant find! I had been looking for some Algeria Paloma shoes for my Care Work and found some on a site called 'Uniform Advantage' who conned me, extortionate shipping fees an... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Rang up to order 2 pairs of Algeria shoes and received first class service. Delivered earlier than stated and packaging was excellent. It's hard to find a UK company that sell Algeria shoes so I'm tha... Mehr ansehen

Unternehmen hat geantwortet

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Find stylish comfortable shoes that are different from everything else on the High Street.


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5.0

Hervorragend

TrustScore 5 von 5

657 Bewertungen

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5.0

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(657)

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Bewertet mit 5 von 5 Sternen

Great, will definitely buy from Cheerful Soles again.

I needed help choosing what shoes might be suitable for me, and found that the staff were very friendly and pointed me in the right direction. As I am in-between sizes, and usually wear orthotics, I wasn't sure, so ordered a couple of different sizes and styles. Returning one pair of the three I ordered was easy. Thanks to Cheerful Soles - I'm much more comfortable now.

25. Mai 2018
Bewertung ohne vorherige Einladung
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Antwort von Cheerful Soles

Thank you. I am glad that we could help get you sorted and I hope that you are loving your new shoes :-). Jo, Cheerful Soles

Bewertet mit 5 von 5 Sternen

yes I recommend !

yes I recommend !! I just do it !! to all my freinds !! thank you !!

25. Mai 2018
Bewertung ohne vorherige Einladung
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Antwort von Cheerful Soles

Ha Ha! Thanks for the recommendation. Kind Regards, Jo Cheerful Soles

Bewertet mit 5 von 5 Sternen

Truly delightful company to purchase…

Truly delightful company to purchase from. The ladies on the phone are informative and friendly. I have never had a bad experience and will continue to purchase from this company. Well done other top retailers could learn a lesson or two from you.
The Alegia shoes are amazing and have changed my walking life significantly.

24. Mai 2018
Bewertung ohne vorherige Einladung
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Antwort von Cheerful Soles

Thanks for such kind words Sue, I'm pleased that you like the Alegria styles and that we finally have some better weather so that you can start wearing your new Alegria Sandals! Thank you for your custom. Kind Regards, Jo - Cheerful Soles

Bewertet mit 5 von 5 Sternen

Excellent service

Excellent service. Sandals were a very reasonable cost.

Just what I was looking for as I am able to put my orthotics in place when I remove the insoles.

23. Mai 2018
Bewertung ohne vorherige Einladung
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Antwort von Cheerful Soles

Thanks for taking the time to complete this review Jane. The Waldlaufer Herki is one of our best selling sandals and the fact that you've found some that you like for your orthotics is great. Glad we could help. Kind Regards, Jo - Cheerful Soles

Bewertet mit 5 von 5 Sternen

Shoes arrived promptly

Shoes arrived promptly, were as described online & are amazingly comfortable. I walked about 2 miles in them first wear with no tights or socks and they didn't rub at all.

18. Mai 2018
Bewertung ohne vorherige Einladung
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Antwort von Cheerful Soles

Fantastic news! I'm pleased that the Waldlaufer Hegli loafers you ordered are so comfortable. Kind Regards, Jo Gill - Cheerful Soles

Bewertet mit 5 von 5 Sternen

Excellent and helpful staff.

I needed to change a pair of shoes for a pair of sandals and Cheerful Soles were exceptionally helpful. The exchange was made immediately, due to their helpful staff. I would highly recommend them to anyone.

16. Mai 2018
Bewertung ohne vorherige Einladung
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Antwort von Cheerful Soles

Thanks for taking the time to complete a review for us Gabby. I hope that you like the Joya Cairo sandals and are now able to wear them in the sunshine. Jo - Cheerful Soles.

Bewertet mit 5 von 5 Sternen

Excellent service

Excellent service
Delivered on time

16. Mai 2018
Bewertung ohne vorherige Einladung
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Antwort von Cheerful Soles

Thanks for taking the time to complete a review for us Ilyas. Kind Regards, Jo - Cheerful Soles

Bewertet mit 5 von 5 Sternen

Great Experience.

Great Experience.
Unsurpassed service in every aspect of my transaction.
The Cheerful Soles web site is very well designed and easy to navigate.
The Joya CD Rocker Bottom shoes I purchased are excellent and are extremely comfortable and a perfect fit!
Well done Cheerful Soles!

Robert
Bournemouth

11. Mai 2018
Bewertung ohne vorherige Einladung
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Antwort von Cheerful Soles

Thanks for the review Robert. I'm pleased to know that the Joya are working for you. Such a shame that Joya don't do a mens sandal on this sole. Hopefully this will change nect year. Jo, Cheerful Soles

Bewertet mit 1 von 5 Sternen

Misleading description on website and poor customer service

Misleading description on website. I ordered a pair of shoes and when they arrived they had bright pink soles. I told Cheerful Soles that they have to be clear in their descriptions because pink soles are not to everyone’s taste and returns are not free. The shoes I ordered were £135 so the return postage will cost be more than £7.50. They were not particularly helpful when I emailed and called nor did they offer me a free return. Their response instead was that other customers hadn’t mentioned it! Isn’t it enough that I am mentioning it? They gave a similar response to this review, that other customers love the pink soles! They completely miss the point I’m making. I absolutely would not order from them again. There are so many other shops to chose from which have good customer service and do not respond to complaints with a defensive attitude. By the way, the pink sole can be seen in the video clip on their website but it’s not in the photos or anywhere in the description (neither the short form or long form).

23. April 2018
Bewertung ohne vorherige Einladung
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Antwort von Cheerful Soles

Hello Katerina. Im sorry to hear that you didn't like the contrasting coral on the sole of the Joya ID Cairo sandals you bought. Although this isn't highlighted in our bullet point description. The longer more detailed description does mention this feature and the product video clip for this sandal clearly shows off the coral highlights (which most of our customers love). We feel that our returns policy is clear and fair - we offer free delivery to all our UK customers and offer free exchanges when the fit isn't quite right. Kind Regards, Jo - Cheerful Soles

Bewertet mit 5 von 5 Sternen

Good service. Might use again

Professional, helpful phonecall. Return costs inexpensive. However, turns out I was really pleased with style and fit of my Alegria shoes.

19. April 2018
Bewertung ohne vorherige Einladung
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Antwort von Cheerful Soles

Thanks for the review Elaine & I'm pleased to hear that you like the Alegria Shoes. Kind Regards, Jo - Cheerful Soles

Bewertet mit 5 von 5 Sternen

Satisfactory help returning item

Helped return item after a misordering incident where it was not obvious the shoes did not have rocker bottom style joya

10. April 2018
Bewertung ohne vorherige Einladung
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Antwort von Cheerful Soles

Hello. I understand that you purchased a pair of Joya Paris II shoes on the assumption that they had a rocker sole. The only ladies rocker sole Joya shoes that we sell in the UK is the Joya ID Casual, ID Cairo Sandals and ID Jewel Sandal. These are all part of the Joya Motion range. Im sorry that the shoe you ordered didn't meet your expectations, but having reviewed our site product descriptions, I'm not sure where the assumption that this shoe had a rocker sole came from. Kind Regards, Jo - Cheerful Soles

Bewertet mit 5 von 5 Sternen

Very good

Very good service - good price, parcel arrived quickly. I ordered by phone, they were polite, helpful and efficient.

2. April 2018
Bewertung ohne vorherige Einladung
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Antwort von Cheerful Soles

Thanks for the review Mr Davison. Kind Regards, Jo - Cheerful Soles

Bewertet mit 5 von 5 Sternen

Alegria: Lace Up Dani

Alegria: Dani Lace Up Shoe. dream fit range with neoprene top insert. 5 out of 5 for comfort in this shoe. I have Hallux Rigidus of my right big toe which is very very painful. Bought my first pair in November 2017 when pain level was 7/10. Pain reduced to 5/10. Bought 2nd pair in December 2017 to wear indoors. Pain now reduced to 2/10. I wear the Dani shoes at all times both indoor and outdoors. The Alegria Dani Lace UP has a forefoot rocker sole and heel height of 1.5 inches seems to allow for good rocker on the front. Foot bed is also comfortable and neoprene top has stretch and softness meaning no rubbing or pain on top. Buy your usual size. Cheerful Soles has been prompt with delivery and helpful with exchanges. I have recently purchased the Kleo sandals which has the same height rocker sole of 1.5 inches which is the best height and forefront rocker for comfort for my Hallux Rigidus. hopefully Cheerful Soles will get more UK size 6 stock of the Dani.

30. März 2018
Bewertung ohne vorherige Einladung
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Antwort von Cheerful Soles

Thanks for this lovely review. I am so pleased that you have found something that is able to help alleviate the pain for you. Kind Regards, Jo - Cheerful Soles

Bewertet mit 5 von 5 Sternen

Great service as usual.

Great service as usual. Wouldn't shop anywhere else

29. März 2018
Bewertung ohne vorherige Einladung
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Antwort von Cheerful Soles

Thanks for the great review Carolyn - Hope you are loving the Kleo sandals. Now, if only the weather would behave! Kind Regards, Jo -Cheerful soles

Bewertet mit 5 von 5 Sternen

Very helpful site

Very helpful site. Answered emailed questions very promptly. Unfortunately the shoes I ordered were not suitable for me - no fault of theirs - and the refund of the purchase price was extremely quick. I understand their policy of not refunding return postage but in this age of online shopping maybe they should rethink this.

26. März 2018
Bewertung ohne vorherige Einladung
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Antwort von Cheerful Soles

Thanks for the review Lesley. Sorry that the Alegria didn't work for you. We do offer free UK delivery and free exchanges for our Customers and only ask that you pay when returning for a full no fuss refund. Thanks again, Jo - Cheerful Soles

Bewertet mit 5 von 5 Sternen

Always great service & great choices

Always great service. Wonderful choices. Very helpful if you need to contact them too. Super easy returns if your size doesn’t fit.
Would highly recommend Cheerful Soles.

24. März 2018
Bewertung ohne vorherige Einladung
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Antwort von Cheerful Soles

Thanks for taking the time to leave a review Margaret. I'm pleased that you like the Joya Sandals. They're so soft and comfy :-). Best wishes, Jo - Cheerful Soles

Bewertet mit 5 von 5 Sternen

These were shoes in a sale and a very…

These were shoes in a sale and a very good offer. I wish I could have kept them but I found that with new orthotic inner soles I now need abigger size.
The service including the refund was quick and efficient

23. März 2018
Bewertung ohne vorherige Einladung
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Antwort von Cheerful Soles

What a shame Grace - it's so hard to find the right shoes when you wear an orthotic. If we can be of any further help then please do get in touch. Kind Regards, Jo - Cheerful Soles

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