Chapter Law Bewertungen 198

TrustScore 4.5 von 5

4.5

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I was so pleased with Chapter Law. The experience was perfect from start to finish and we were keep informed all along the process. Sahlia dealt with everything and she communicated really well. Overa... Mehr ansehen

Bewertet mit 2 von 5 Sternen

Chapter Law were frustrating throughout our house sale and purchase. Our solicitor, Beverley, seemed to need a huge amount of chasing to progress anything. When we explained how frustrating the delays... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Absolutely amazing service from Beverley Clinton. So efficient kind knowledgeable and really did everything to support my move so far . Thank you it’s very much appreciated

Bewertet mit 5 von 5 Sternen

Would very much recommend Chapter Law. This was our first time buying a house so had no idea what we were doing. Charlotte H who looked after our case was incredibly supportive and kept us informed t... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Experte für Eigentumsübertragungen

Vom Unternehmen geschrieben

Chapter Law is a specialist property law firm based in the West Midlands. Our experts are ready to deal with all aspects of property law, including conveyancing, remortgaging, transfers of equity, lease extensions, and more.


Kontaktinformationen

4.5

Hervorragend

TrustScore 4.5 von 5

198 Bewertungen

5 Sterne
4 Sterne
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1 Stern

Keine Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat seine Kunden nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 40 % seiner negativen Bewertungen beantwortet

Braucht meist mehr als 1 Monat zum Antworten

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Bewertet mit 5 von 5 Sternen

I was so pleased with Chapter Law

I was so pleased with Chapter Law. The experience was perfect from start to finish and we were keep informed all along the process. Sahlia dealt with everything and she communicated really well. Overall the experience was perfect and I would recommend Chalter Law.

12. Juni 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Beverley is superb

Absolutely amazing service from Beverley Clinton. So efficient kind knowledgeable and really did everything to support my move so far . Thank you it’s very much appreciated

29. Mai 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Poor service

My daughter is a first time buyer no chain ,mortgage in place but the silence , lack of communication and time taken from them is unbelievable.I personally would not recommend them to anyone.

22. Mai 2026
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

AVOID

Absolutely dreadful experience as a first time buyer. Initially had high hopes as they advertised updates at every step with an app to track your progress. In reality you'd go weeks without any progress and then conveyancer would dump all the updates on in one go whilst leaving you with no actual information. Multiple times I was told they were having issues with the sellers solicitor, despite them representing both parties involved (I was advised this would speed up the process as it was mutually beneficial for all involved). It took nearly six months for the sale to go through despite being given multiple completion dates that had to be retracted due to the aforementioned 'issues with sellers solicitor'.

Ultimately purchased on 5th December and had to pay an additional £800 in fees that were not included in the estimate or communicated until contracts were exchanged. Fast forward to 20th May 2026, over six months later, and I still haven't received any documentation and neither has the freeholder, despite nearly £500 of the additional fees being to provide said documentation for the freeholder.

I've been emailing for nearly a month and have had no response, I've tried calling them when I finish work at 5:15pm as they advertise being open until 5:30pm but every time I call I get the message that they're closed.

Honestly, go somewhere else unless you're fond of headaches and perpetual confusion. I haven't been able to prove ownership to get fibre broadband installed due to the delays and I'm currently facing fees from the freeholder for not having the documentation they need to process service charges.

5. Dezember 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Chapter law have been the best Misbah…

Chapter law have been the best Misbah helped the sale of my property complete within 6 weeks. I used their app which kept me up to date every step of the way and at no point did I need to call to see what was happening- thank you so much

17. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

Hugely frustrating company

Chapter Law were frustrating throughout our house sale and purchase. Our solicitor, Beverley, seemed to need a huge amount of chasing to progress anything. When we explained how frustrating the delays were there was no empathy or understanding. We frequently felt that she couldn't get us off the phone quick enough. We were in almost the shortest chain possible, and yet our conveyancing timeline was weeks longer than the UK average. We were told on multiple occasions that completion would be 'by the end of next week, etc, but then it wouldn't happen and it would be up to us to chase and work out why. Very disappointing and would definitely not recommend this company.

20. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Chapter law are excellent

Chapter law have been excellent from start to finish .
You are kept informed from day one right up to sale .
It’s nice you can contact chapter law any time and speak to someone .
I have used chapter law twice now and would use again

20. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent service and communication throughout

Stephen Price & Cameron Evans of Chapter Law acted for us on both the sale and purchase of our home, and we honestly couldn’t have asked for better representation.

From the outset they were professional, approachable and incredibly responsive. There were a few tense moments within the chain — particularly close to exchange — but they remained calm, proactive and reassuring at every stage. They worked tirelessly behind the scenes, chasing where needed and keeping everything moving forward.

Communication was excellent throughout; we were kept fully informed and nothing ever felt unclear or left unanswered. Their guidance and steady approach made what could have been a very stressful process feel manageable.

We’re extremely grateful for all their hard work and wouldn’t hesitate to recommend them to anyone buying or selling. Thank you again for everything!

12. Februar 2026
Bewertung ohne vorherige Einladung
Chapter Law-Logo

Antwort von Chapter Law

Thank you for your kind review, Caroline — we’re delighted Stephen and Cameron could support you so well throughout.
Your recommendation is greatly appreciated, and we wish you all the best in your new home.

Bewertet mit 5 von 5 Sternen

Efficient, helpful & great communication

Stephen Price & Cameron Evans of Chapter Law represented us on the sale and purchase of our home, their were some challenging aspects and some difficulties that had to be overcome - but both Stephen and Cameron were fantastic. They communicated to us clearly and regularly to ensure we were fully informed and they both worked incredibly hard to ensure the transaction was undertaken as quickly and efficiently as possible. We were both extremely happy with how everything was dealt with. Thanks once again!

11. Februar 2026
Bewertung ohne vorherige Einladung
Chapter Law-Logo

Antwort von Chapter Law

Thank you for your wonderful feedback — we’re delighted to hear Stephen and Cameron supported you so clearly and efficiently.
We really appreciate your kind words and are pleased you were happy with the outcome.

Bewertet mit 5 von 5 Sternen

Everyone at Chapter Law

Everyone at Chapter Law, were professional and very helpful. Especially Beverley and Kirsty.
All of my questions were answered quickly and efficiently.
I would definitely recommend them.

10. Februar 2026
Bewertung ohne vorherige Einladung
Chapter Law-Logo

Antwort von Chapter Law

Thank you for your kind recommendation!
We’re delighted to hear Beverley, Kirsty, and the whole team were helpful and efficient throughout your experience.

Bewertet mit 5 von 5 Sternen

Answered the phone on every occasion…

Answered the phone on every occasion and always spoke to the solicitor dealing with the case and an absolute pleasure dealing with Beverly Clinton she was always very clear and made it very easy to understand how it all worked and most of all really friendly and lovely to speak to

10. Februar 2026
Bewertung ohne vorherige Einladung
Chapter Law-Logo

Antwort von Chapter Law

Thank you for your lovely feedback, David.
We’re so pleased to hear Beverly Clinton was clear, friendly, and a pleasure to deal with throughout your case.

Bewertet mit 5 von 5 Sternen

Fantastic from start to finish!

Chapter Law have been fantastic from start to finish. Our solicitor Stephen went above and beyond to get the sale/purchase of our properties through. It wasn't a straightforward process and he was there to explain everything, very professional, friendly and relaxed when things got a bit stressful for us.

It's been 16 years since we needed a solicitor for a house move so had forgotten what it was like. Stephen made us feel very relaxed about a lot of things during the 6 months it took, and was always on the otherside of an email or phone when we needed him.

We can highly recommend Chapter Law for any property related help you may need. Thanks to all the team there. We appreciate it.

9. Februar 2026
Bewertung ohne vorherige Einladung
Chapter Law-Logo

Antwort von Chapter Law

Thank you so much for your wonderful review, Amie.
We’re delighted to hear Stephen and the team supported you so well throughout a complex process, and we truly appreciate your recommendation.

Bewertet mit 5 von 5 Sternen

Exchanged and completion due shortly - very happy

Found out today we have exchanged and due for completion. Very happy with this news. Andrena kept me informed during the process, which I really appreciated, and I was constantly requesting updates weekly, which she responded to.

28. Januar 2026
Bewertung ohne vorherige Einladung
Chapter Law-Logo

Antwort von Chapter Law

Thank you so much for your lovely review. We really appreciate you taking the time to share it.

Andrena will be especially pleased to know you felt informed and supported throughout.

We’re delighted to hear that you’ve exchanged and that completion is due shortly. Wishing you all the very best in your new home!

Bewertet mit 5 von 5 Sternen

Conveyancing on my property

Chapter law were recommended by AP Morgan Estate agents.
All the conveyancing was done via email or telephone and this was really easy. My property went through in really quick time and the process was hassle free
Highly recommended
Thankyou

9. Januar 2026
Bewertung ohne vorherige Einladung
Chapter Law-Logo

Antwort von Chapter Law

Thank you, Johanne, for your lovely feedback and recommendation.
We’re glad the process was smooth and efficient, and we really appreciate you taking the time to share your experience.

Bewertet mit 5 von 5 Sternen

Positive all round!

My experience with Chapter Law has been exceptionally positive.
The sale of my house turned into quite a long journey, but having regular, consistent communication from my solicitor made all the difference. It genuinely felt like we were working together throughout the process, which was incredibly reassuring. I cannot fault the service I received and would not hesitate to use Chapter Law again in the future.

17. Dezember 2025
Bewertung ohne vorherige Einladung
Chapter Law-Logo

Antwort von Chapter Law

Thank you, Gemma, for your thoughtful feedback and kind words.
We’re pleased our communication and support made the process reassuring, and we look forward to helping you again in the future.

Bewertet mit 5 von 5 Sternen

House purchase

Stephen represented us in buying our new property, we would highly recommend him, he kept us updated constantly, was extremely helpful and accommodating with all our questions and requests. He made what could have been a very stressful time seem like plain sailing. Thank you so much

12. Dezember 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Beverley Clinton has been amazing as a…

Beverley Clinton has been amazing as a conveyor. Has gone above and beyond for us. Always available for questions and reassurance
We would highly recommend Bev via Chapter Law Longbridge office
Bev has taken alot of the house selling and buying stress away Is an excellent communicator and very approachable

1. Dezember 2025
Bewertung ohne vorherige Einladung
Chapter Law-Logo

Antwort von Chapter Law

Thank you for your kind words and recommendation – we’re delighted to hear Beverley made the process less stressful for you.
We’ll be sure to pass on your lovely feedback, and wish you all the best in your new chapter.

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