Chapter 25 Book Club Bewertungen 

223
•
TrustScore 4.5 von 5

4.3

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Moving to a new city can feel really daunting, especially when it comes to putting yourself out there and meeting like-minded people. Joining Chapter 25 Book Club made that transition so much easier... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 2 von 5 Sternen

Not sure what the £10 per month is for. Group leader lovely but WhatsApp groupz are free! Star removed as it is incredibly difficult to stop paying, requiring consulted emails and click through, rat... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I really love being part of the Chapter 25 community. I love chatting about books with other members, but it’s also become a lovely space to talk about other things going on in our lives too. As well... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Chapter 25 is such a great community of really lovely, welcoming individuals who all have the same love of books! I love the monthly meetings and it has definitely opened up my mind to reading differe... Mehr ansehen

Unternehmen hat geantwortet

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4.3

Hervorragend

TrustScore 4.5 von 5

223 Bewertungen

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4.3

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(223)

219 Bewertungen in den letzten 12 Monaten

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Bewertet mit 5 von 5 Sternen

The PERFECT bookclub

I’ve made such great friends and had such great experiences with Chapter 25 that I can never give enough thanks to Charlotte our chapter lead and those who run it all in the background working tirelessly to give us all the experiences!

23. Dezember 2025
Bewertung ohne vorherige Einladung
Chapter 25 Book Club-Logo

Antwort von Chapter 25 Book Club

We really appreciate your kind feedback — thank you! We’ll pass this on to Charlotte, who embodies everything Chapter25 stands for: great books, great conversations, and genuine connection!

The Chapter25 Team

Bewertet mit 5 von 5 Sternen

A friendly and welcoming group of a…

A friendly and welcoming group of a diverse but at the same time like minded people.

1. Dezember 2025
Bewertung ohne vorherige Einladung
Chapter 25 Book Club-Logo

Antwort von Chapter 25 Book Club

Thank you so much for your kind words! We’re thrilled to hear you’ve found Chapter25 to be such a friendly and welcoming space. It’s wonderful to see our diverse community come together around a shared love of books!

The Chapter25 Team

Bewertet mit 5 von 5 Sternen

Nothing but positive

I've been part of C25 book club now for about 9 months. It's been nothing but positive the whole time. The website is easy to use and payments are set up monthly same amount each time. Have already recommended the club to friends and would again.

23. Dezember 2025
Bewertung ohne vorherige Einladung
Chapter 25 Book Club-Logo

Antwort von Chapter 25 Book Club

Thank you so much for your lovely review! We’re thrilled to hear that your Chapter25 experience has been so positive over the past 9 months. It’s wonderful to know you’re finding the website and payments easy to use, and we’re especially grateful for your recommendations — nothing makes us happier than seeing our members sharing the club with friends!

The Chapter25 Team

Bewertet mit 5 von 5 Sternen

Reignited my love of reading

Reignited my love of reading and made it a social thing rather than a lonely hobby!
I highly recommend Chapter25. Great team! I look forward to our meetings every month. I've never had so many books on my TBR pile!

23. Dezember 2025
Bewertung ohne vorherige Einladung
Chapter 25 Book Club-Logo

Antwort von Chapter 25 Book Club

Thank you so much for your lovely review! We’re so pleased to hear that Chapter25 has reignited your love of reading and made it a social, fun experience. It’s wonderful to know our team and monthly meet-ups are making such a positive impact — and we love that your TBR pile is growing!

The Chapter25 Team

Bewertet mit 5 von 5 Sternen

Such a wonderful group of people who…

Such a wonderful group of people who run and attend. A variety of books to vote from and the location of the meet ups are wonderful and fit the vibe of the club. Our host is brilliant and makes time for everyone and I’ve made some wonderful friendships through this club! I recommend to anyone who reads!

23. Dezember 2025
Bewertung ohne vorherige Einladung
Chapter 25 Book Club-Logo

Antwort von Chapter 25 Book Club

Thank you! We’re so glad you’re enjoying the books, meet-ups, and friendly community. Your host will be thrilled to hear your kind words — and it’s wonderful you’ve made such great friendships through Chapter25.

The Chapter25 Team

Bewertet mit 5 von 5 Sternen

Love my book club

Love my book club. Its really got me reading more, reading genres I wouldn't usually read and I look forward to meeting up each month. So glad I went out of my comfort zone and joined and met new people! Ashlee is brill! Thank you for making book club fun! :)

23. Dezember 2025
Bewertung ohne vorherige Einladung
Chapter 25 Book Club-Logo

Antwort von Chapter 25 Book Club

Thank you so much for your lovely review! We’re thrilled to hear Chapter25 has helped you discover new books, get out of your comfort zone, and meet new people. Ashlee will be delighted to hear your kind words — she loves making the club fun for everyone! We’re so glad you’re enjoying the experience!

The Chapter25 Team

Bewertet mit 5 von 5 Sternen

I've met the most amazing group of people...

I've made some really great friends coming to Chapter 25 book club. Staff and volunteers here belive in the power of community and a good book. They work hard. Without Chapter 25, I'd still be feebly trying to set up my own and wouldn't have met the most amazing group of people.

26. November 2025
Bewertung ohne vorherige Einladung
Chapter 25 Book Club-Logo

Antwort von Chapter 25 Book Club

Thank you so much for your kind words! We’re thrilled to hear that Chapter25 has helped you make great friendships and be part of our community. Our team and hosts will be delighted to hear your feedback — creating a welcoming space for book lovers is exactly why we do what we do. We’re so glad you’re enjoying the experience!

The Chapter25 Team

Bewertet mit 5 von 5 Sternen

More than just a book clib!

What an amazing book club to be part of! I love all the bonus extras and self care sessions! Everyone is so friendly and it’s become more than just a book club.

23. Dezember 2025
Bewertung ohne vorherige Einladung
Chapter 25 Book Club-Logo

Antwort von Chapter 25 Book Club

Thank you so much for your wonderful review! We’re so happy to hear you’re enjoying the bonus extras and self-care sessions, and that the friendly community has made Chapter25 feel like more than just a book club. We’re so glad you’re part of it!

The Chapter25 Team

Bewertet mit 5 von 5 Sternen

Chapter 25 book club has been one of…

Chapter 25 book club has been one of the best things I have signed up to in years. Everyone that takes part is so lovely and I look forward to our conversations over books every month. The book selection is good with a wide range of different novels which have helped me to expand the genres and types of books I am exposed to. Our club leader Ellie is just fantastic as well and I am always so impressed with how well she organised everything.

23. Dezember 2025
Bewertung ohne vorherige Einladung
Chapter 25 Book Club-Logo

Antwort von Chapter 25 Book Club

We’re so grateful for your lovely words — thank you! Ellie will be over the moon to hear this. Our hosts really do make each Chapter25 meet-up feel special. We are so pleased to hear you are expanding your genres & regular book choices! Here's to more Chapters together!

The Chapter 25 Team

Bewertet mit 5 von 5 Sternen

Alice is fantastic

Alice is fantastic! Warm, welcoming and kind. A gentle way to make connections in adulthood over a shared love of reading.

1. Dezember 2025
Bewertung ohne vorherige Einladung
Chapter 25 Book Club-Logo

Antwort von Chapter 25 Book Club

Thank you for the 5 stars! We’re delighted you're enjoying your club hosted by Alice — her passion for books and community shines through at every meet-up!

The Chapter25 Team

Bewertet mit 5 von 5 Sternen

A great community and great value for…

A great community and great value for money

23. Dezember 2025
Bewertung ohne vorherige Einladung
Chapter 25 Book Club-Logo

Antwort von Chapter 25 Book Club

We really appreciate your feedback — thank you! It means so much to hear Chapter25 is delivering the welcoming, bookish experience we strive for.

The Chapter25 Team

Bewertet mit 5 von 5 Sternen

I absolutely love Chapter 25 Book Club

I absolutely love Chapter 25 Book Club. It’s such a thoughtful, welcoming community, with brilliant book choices and genuinely meaningful discussions. It’s quickly become one of the highlights of my month.

11. Dezember 2025
Bewertung ohne vorherige Einladung
Chapter 25 Book Club-Logo

Antwort von Chapter 25 Book Club

Thank you for your wonderful review and support! We’re thrilled to have you as part of the Chapter25 community and can’t wait to share many more great reads this year and beyond! It truly is the highlight of our months too!

The Chapter25 Team

Bewertet mit 1 von 5 Sternen

Positive Social Media. Negative Experience.

It's somewhat worrying when the bulk of the positive reviews are held by Chapter25 Hosts, who aren't paid members of the business, but volunteers so therefore can circumvent the TrustPilot process.

Like others have said, Chapter25 sets you up with some faux-contractual agreement by holding your bank details hostage and not implementing a direct debit (because then they would have to obey the DD guarantee). The shadiness of that alone should warn people off giving Chapter25 their money.

Unfortunately their in-person book meets are also poor - from hosts who don't have any real incentive to get involved, to those being overwhelmed by what they signed up for. They appear to me to be taken advantage of, yet its obvious some of them are quite happy with that.

The quality of people who turn up for these meetings are varied - people who only read certain types of books, or who don't engage with the reading material are most frequent. That in turn makes having any discussion with them about the latest read pointless. If you'll only read Sarah J Mass books, and only want to talk about them, why are you coming to this event.

At an event you'll be given a sheet of paper with questions by your host, and someone at the table will ask those questions why you go around talking about them. It's very stilted, very forced and the host sometimes doesn't get involved. This is what you're paying for. And if no one wants to answer a question? Move onto the next. What happens when you get to the end of the questions? Talk about something else.

There's no real 'reason' for Chapter25 (because the benefits are negligible) except to build a human connection (which makes their push for virtual events confusing). You could do the same thing by attending a real book club in your local area.

--
EDIT: It should be worth noting that Chapter25 FLAGGED this review in an attempt to hide it. Here's the emails I received from TrustPilot.
_______________
Hi ,
Thanks for reviewing chapter25bookclub.com on Trustpilot.
chapter25bookclub.com has flagged your review for containing defamatory content.
_______________

Luckily, Trustpilot has seen sense in my review and responded:
_______________
Hi again,

We're just following up about your review of chapter25bookclub.com, which was flagged for containing defamatory content.

The decision
Good news — we've assessed the content flagged by the business, and determined that it's not defamatory. Therefore, we've put your review back online.
_______________

That alone should be further evidence to my review.

###

EDIT2: Further to Chapter25s comments response.

1) You do not provide the option to cancel through any means but email, and then when asked, you do not action it immediately. Instead, you make attempts to keep the 'subscription' going all while saying you'll not cancel it until you've had further agreement. Which means if you are slow in responding, or you're emailed near the end of a billing period, you'll re-billed. A company with correct values would look to bring in a reoccurring Direct Debit process. However this would mean you have to attach yourself to the Direct Debit Guarantee (which protects buyers...)

2) You might be a host-led community, but that doesn't prove you support them. I've unfortunately witnessed two different hosts having to struggle, which cost them financially and mentally. Hopefully you've doing as you say and have made steps to help and support your hosts going forward.

3) I encountered a number of attendees who were not interested in reading the book of the month, or engaging in any genre they didn't like. I'm well aware you rotate the books (as a former member), but being 'stuck' on a table with people who haven't engaged with the book then it makes the conversation that evening pointless. It's one thing for members to vote, but if those you end up with on a table didn't read the material, what then? Ultimately Chapter25 became a reason for a social event but not focused around its intention, the books. I'd argue what Chapter25 offers on its social media presence, is not what's displayed when experienced.

4) It's unfortunate to see you've stated I was not a member, when I have been. It's disappointing that you wish to be factually incorrect about this (especially when you are challenging my comments, which come from direct experience). We can call that simply an error on your end.

5) I'm unsure which element of my review is factually incorrect. Per bank details, your process is not absolutely clear unless one digs around your T&Cs (which are financially grey in their application...) and the manner in which one has to take to cancel with you is outdated and provides you with complete control (i.e. holding hostage)

Have a great Christmas and a grand ol' year.

1. Dezember 2025
Bewertung ohne vorherige Einladung
Chapter 25 Book Club-Logo

Antwort von Chapter 25 Book Club

Hi Tony,
Thank you for taking the time to share your feedback on Chapter25 and our community.
To clarify upfront: we do not, in any capacity 'hold bank details hostage'. As a subscribing member, payments are taken with explicit consent in line with our clearly stated terms and conditions, which all members agree to upon joining.

It’s disappointing to hear your suggestion that our hosts are taken advantage of as I can assure you this is not the case. Chapter25 is a host-led community built around dedicated, passionate readers who are supported throughout their hosting journey with us. This is something we gather feedback on often, take seriously and are proud of.

Your comments regarding the types of readers at our meet-ups are also somewhat unclear. Whilst you note that members are varied, you also suggest they only read a narrow range of books. As a member, you’ll be aware that genres rotate quarterly and are voted for and chosen by the clubs themselves, ensuring variety across the community and no repeat genres within the same 3-6 months. We are constantly reviewing and updating our voting process in line with member feedback too and have already communicated further improvements for 2026.

You also reference the 'real reason' for Chapter 25, which you have correctly identified as human connection. In an increasingly digital world, we are proud to bring people together offline through shared interests. Alongside in-person meet-ups, our virtual events include wellness sessions, author Q&As, craft events, and more. With the variety of members we have across the UK, we want to make sure the community is accessible to book lovers far and wide, and having our virtual clubs, we feel proud that we can ensure this happens. It also ensures if you are unable to attend a meet up, there is a number of virtual events you can attend to remain connected and active in the community and get continued value out of our membership. We’re pleased you’ve found a local book club that works for you, though we’re sorry Chapter25 didn’t deliver the value you expected.

Unfortunately, we’re unable to locate any membership details using the name provided in your review. We’d genuinely welcome the opportunity to look into this further, so if you’re willing to share additional details, we’d be happy to escalate this internally. As several statements made by yourself are factually inaccurate, we have also escalated this review to TrustPilot for further assessment in line with their guidelines.

Wishing you a Merry Christmas and a Happy New Year.

Kind regards,
The Chapter25 Team

Bewertet mit 2 von 5 Sternen

Having recently relocated to Glasgow

Having recently relocated to Glasgow, I joined Chapter 25 to expand my social circle. While I thought the event was well run it wasn't for me. Having 2 A4 pages of questions to answer felt very much like a school class and left no time to get to know the people there. After a long day at work, I don't want to be "tested".

I asked to cancel my membership (understanding I had signed up for 3 months and was happy to pay the 3 months) as I knew I would not go to another event. Life is too short to do things you don't enjoy in your spare time.

As with other reviewers responses are slow - despite them continually posting on social media. When I got a response I was told because my 3 months has not concluded I could not cancel but why not enjoy their online stuff? I want human connections not internet friends.

Apparently I now need to separately contact them again in January to say I want to cancel, relisting the reasons I had already provided.

I had no intention on leaving a bad review just because I didn't enjoy it but the fact they are making it difficult for me to cancel bothers me.

1. Dezember 2025
Bewertung ohne vorherige Einladung
Chapter 25 Book Club-Logo

Antwort von Chapter 25 Book Club

Hi Helen,

Thank you for taking the time to share your experience with us, and for joining Chapter 25 after your recent move to Glasgow. We appreciate your openness about what didn’t work for you. Our meet-up structure is designed to make starting conversations a bit easier, and the questions are simply there as gentle prompts — definitely not a form of testing. We always encourage members to come along even if they haven’t started or finished the book, as the aim is simply to enjoy the discussion, meet new people and build on community connections.

For awareness, our support team operates on a 2–3 business day response time, and where possible we aim to respond sooner. I can see that our Operations Manager has already picked up your cancellation request and will action this once the three-month commitment period is complete, so there’s no need for you to follow up again to confirm.

We do encourage members who are still within their commitment period to make the most of what the membership offers. This includes a range of events such as Author Q&As, craft sessions, and wellness activities — not just our online discussions.

Once again, thank you for sharing your feedback so openly with us and we are sorry to hear your experience didn’t meet expectations.

Kind regards,
The Chapter25 Team

Bewertet mit 5 von 5 Sternen

Chapter 25 book club is amazing ✨

Chapter 25 has been such a wholesome experience! It helped me meet new people and discover so many amazing books. All the hosts are incredibly friendly and supportive — always happy to help, organize fun activities, and even plan events outside the club! As part of my membership, I also get to join other online events, such as author Q&As and craft activities.

1. Dezember 2024
Bewertung ohne vorherige Einladung
Chapter 25 Book Club-Logo

Antwort von Chapter 25 Book Club

Hi Paige,

Thank you so much for your lovely review! We’re so glad you’ve enjoyed being part of Chapter 25, from discovering new books and meeting new people to getting involved in our online events. It’s great to hear how much you’ve enjoyed the wider community too!

The Chapter 25 Team x

Bewertet mit 5 von 5 Sternen

Life Changing Decision

I have been a member of Chapter25 since August 2024 and it is honestly the best thing I have ever done.

It changed my life, as an adult over the age of 30 the idea of finding new and forever friendships is unheard of. I have found my people!

Whether that be in my monthly book club meet ups which has expanded my eyes to more and different reading, the friends I have made or the UK wide community that always gives me an opportunity to gush about my current reads, and read about others. My TBR is insane!!

Whether you are an avid reader, a sometimes reader, or just getting back into it there is a place for everyone and all are welcomed and included.

100% recommend and will be a member for life :) XX

10. November 2025
Bewertung ohne vorherige Einladung
Chapter 25 Book Club-Logo

Antwort von Chapter 25 Book Club

Hi Sarah,
Thank you so much for this incredible review. It means so much to hear that Chapter 25 has had such a positive impact on your life and helped you find your people. We love hearing about the friendships, book discoveries and community that have come from being part of Chapter 25. Thank you for being a part of Chapter 25!

The Chapter 25 Team x

Bewertet mit 5 von 5 Sternen

Best decision I’ve made in ages!

Joining Chapter 25 is the best decision I have made in ages!

I’ve been a member of Chapter 25 for over a year now and I honestly look forward to the meet up every month and always leave feeling great.

As someone who thought about joining book clubs before but felt too nervous to join alone, I felt instantly comfortable and welcomed from first joining the group WhatsApp chat. I’ve met loads of new people and made great friends since joining. I’ve also read some amazing books that I otherwise wouldn’t have picked up, and have been recommended books that I’d never even heard of but but absolutely loved.

On top of the monthly meet ups the bonus chapter, extra events (like Christmas party) and group chat make Chapter 25 totally worth it.

I would 100% recommend to anyone thinking of joining!

29. Oktober 2025
Bewertung ohne vorherige Einladung
Chapter 25 Book Club-Logo

Antwort von Chapter 25 Book Club

Hi Kate,

Thank you so much for this amazing review! We’re so glad you took that leap and joined Chapter 25 — especially knowing you were nervous about joining alone. It’s brilliant to hear you’ve made new friends, discovered some great reads and look forward to your monthly meet-ups! Thank you for being a part of Chapter 25!

The Chapter 25 Team x

Bewertet mit 5 von 5 Sternen

A must for book lovers

Chapter 25 is a fantastic concept and the structure of the club, the bonus content you can access and the way in which you are so warmly welcomed are some of the many advantages. If you love reading (and none of your friends do) then this is a great way to find your tribe and spend a wholesome evening with like-minded people. The only negative I have to say about Chapter 25 is that I wish I had found it sooner. Highly recommend!

6. November 2025
Bewertung ohne vorherige Einladung
Chapter 25 Book Club-Logo

Antwort von Chapter 25 Book Club

Hi Clare,

Thank you so much for the lovely review! We’re so glad you’ve found your tribe with Chapter 25 and love the community as much as we do. Thank you for recommending us!

The Chapter 25 Team x

Bewertet mit 5 von 5 Sternen

Best Decision I made

I joined Chapter 25 in August 2025 when my one opened up in a town near me. I had recently been made redundant and was missing the social element of working as well as wanting to find a book club.

Well this was one of the best decisions I have made. The interaction between a group of what were strangers at the first meet was amazing. A room full of people who loved books and reading as much as me. I love going to the monthly meet ups and really miss going if I have a clash. Its like a night out with friends.

Everyone is so friendly and it doesn't matter who you sit with and whether you liked the book or not we still manage to talk about lots of things.

The group is so good that we regularly meet to do other things outside of the book club and thats in addition to all the extra bonus chapter and discord events that take place.

For me I think is great value for money.

6. November 2025
Bewertung ohne vorherige Einladung
Chapter 25 Book Club-Logo

Antwort von Chapter 25 Book Club

Hi Helen,

Thank you so much for this lovely review! We’re so happy Chapter 25 has given you the social connection and community you were looking for, and it’s amazing to hear that those first-meeting strangers have become real friends. We’re so glad to have you as part of the Chapter 25 community!

The Chapter 25 Team x

Bewertet mit 5 von 5 Sternen

C25 - an amazing community

I have been part of Chapter25 since summer 2023, first as a member and then as a host.

My experience as a member was that meet ups were always a friendly and relaxed place to discuss our most recent read and get to know each other. Of course, there are differing opinions about the books - that's true of any book club - but that's part of the fun. The addition of The Bonus Chapters (free online events) has added an extra way to engage and connect with the C25 community - my favourite Bonus Chapters are the author Q&As.

My experience as a host is that I feel completely supported by C25. They make it really easy for me to host (they choose the books, organise the venue, provide the discussion questions etc), plus I have a dedicated person to contact if I have any questions. They are really open to feedback and always looking for ways to improve members' and hosts' experience.

I love being part of the C25 community and love getting to support a small business at the same time.

8. November 2025
Chapter 25 Book Club-Logo

Antwort von Chapter 25 Book Club

Hi Francesca,

Thank you so much for your wonderful review - we're so pleased that you've loved being both a member and a host! It's great to hear how much you've loved the bonus chapters and being part of the community. Thank you for being a long-term member and for supporting us too.

Kind Regards,
The Chapter 25 Book Club Team

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