Certifix Live Scan Bewertungen 

My initial fingerprints card was rejected. I called to let them know, and honestly I thought I would have to start the process from scratch. However, right away they reactivated my QR code to just go back and have my fringerprints rescanned at no additional cost.

They need to improve their process with using UPS. It's horrible. Their customer service staff are argumentative. Their instructions are unclear and when following up to resolve issues they ignore the questions being presented to ensure you get what you've paid for from them.

I had an exceptional experience working with Lauren Gargiulo. I had previously had 4 fingerprints processed & none met the standard I need. Lauren was very attentive to me & I am confident that I finally got a great set of fingerprints! I would recommend Lauren to anyone needing to be fingerprinted!

Customer service representative by phone was super helpful!

Brian Schaal was extremely helpful in getting my problem solved with 2 different orders I placed. I very much appreciated his help and speedy response time.

The representatives are really helpful when online prepayment didn’t work as intended. The personnel onsite were also very kind and helpful.

I had a great experience because Vincent kindly answered all of my questions.

Certifix support person Jared was very helpful when I needed to purchase extra services following a fingerprint scan. Good transaction from beginning to end.

JaQuan was amazing when I discovered a mistake I had made in registering for my fingerprints. He repeatedly answered my questions in quick succession and was so professional and helpful. I couldn't have asked for a better resolution to the issue.

JaQuan with support was extremely helpful. He was able to help me with my question in a very timely manner.

Jared was very prompt and helpful during our correspondence. I needed additional documents signed for my background check and he was able to gather what was required to complete the check. Would recommend!

Quickly and efficiently answered my questions and provided useful links and instructions.

Had my fingerprints taken as part of a Visa process. Phone support was very helpful during the fingerprint process and the email support was prompt and courteous when I asked about the remainder of the process.

JaQuan responded to my question sp quickly and completely. I was very impressed with the quality of communication and letting me know exactly what I needed to do.
Thanks, JaQuan!

I received outstanding customer service by Jaquan in a difficult situation. He expedited processing and shipment of my prints to my local Medical Board insuring my license application was smooth, rapid and complete. Thanks so much!

La atención fue amable y cordial. Me resolvieron el problema de una manera eficaz y rápida. El servicio fue bastante bueno.