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Unternehmensdetails
Vom Unternehmen geschrieben
Centurion Concrete Products is a family run company who have been established for over 32 years in Leyland, North West England, manufacturing concrete posts and bases and wooden fencing panels for the fencing industry. We supply a large range of fencing products to public, trade and industry. Our company has a reputation for excellent quality, skilfully manufactured products at a fair price. All our concrete products are handmade by trained staff in quality moulds throughout. Our company prides itself on producing a superior product and providing a friendly, helpful, efficient service to all our customers.
Kontaktinformationen
Centurion Industrial Estate, Centurion Way, PR254GU, Leyland, Vereinigtes Königreich
- 01772622926
- centurionconcreteproducts@hotmail.co.uk
- centurionconcreteproductsltd.co.uk
4.2
Gut
12 Bewertungen
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Very happy repeat customer
I have a fencing business, I have tried many suppliers in the past. I have found Centurion Concrete products to be of the highest quality, this gives me complete confidence when using their products, which is why I have been returning for concrete and panels for a number of years. Nothing is too much trouble, all the staff are extremely polite and helpful. I can highly recommend them.
9. September 2024
Bewertung ohne vorherige Einladung
Once again Centurion Concrete Products…
Once again Centurion Concrete Products did not disappoint.. great fencing products at very competitive prices. Excellent service and very helpful advice.. even offered to make bespoke decking posts for my requirements. Their revolutionary decking posts make my decking jobs so much easier.
3. September 2024
Bewertung ohne vorherige Einladung
Disappointed potential repeat customer
I called Centurion concrete as we had used them previously for fence panels and they had lasted so well. After 9-10 years only 2 of them need replacing. I called and spoke to a lady on the phone and explained that one of my panels wasn't the usual standard size but they had made them for us previously. I gave the measurements and the lady said she wasn't sure if we made them that size. I said they had previously and she said in a rather rude tone that they may of done previously and that things change in the last 9/10 years that we had previously used them and that things change. I said I appreciated that but I wanted to check and use them again as the fence panels have lasted really well. She said she would get back to me. That was 6 days ago (2.9.2024 today) I'm still waiting on that call. I've since gone to another company for my panels as Centurion clearly are not interested in my repeat business. Which is shame. The company I have gone to now. Were very helpful gave them my measurements and came back to me within 30mins of my initial call. Explained they couldn't make the larger size panel and recommended where to get one made (close board arch) I purchased the regular 6x5 size panel from Welches and went with the recommended place for the bespoke panel.
Disappointed 👎
2. September 2024
Bewertung ohne vorherige Einladung
Antwort von Centurion Concrete Products Ltd
Dear Roxanne,
Thank you for taking the time to share your feedback. We are truly sorry to hear that you had a disappointing experience, especially since you've been a valued customer of ours in the past. We appreciate the trust you've placed in us over the years, and we love knowing that our panels lasted so well for you.
However, we want to offer some context for what has been a particularly difficult time for us. Last week, a close family member was admitted to St. Catherine's, and as a small family-run business, we were heavily impacted by this unexpected emergency. When you called, it was towards the end of the day for our colleague, and unfortunately, we were caught up in the emotional and logistical challenges of the situation. We’ve had a chance to listen to the recording of the phone call, and while the tone didn't come across as intentionally rude, we completely understand that it may have felt that way to you, especially given the circumstances. We are sorry for any miscommunication—that was never our intention, and we regret any frustration this may have caused you.
We genuinely value all of our customers, especially those who choose to return to us. Your loyalty means a lot, and we are disappointed we couldn't meet your expectations this time. We fully understand your decision to go elsewhere, but we hope you'll consider giving us another chance in the future.
Again, we deeply apologise and thank you for your understanding during this challenging time for our family.
Kind regards,
Centurion Concrete Products
Fantastic company
Fantastic company. Sticks to a limited product range which they do very well. Good website. Good service. I try to do all my own work in the garden and this is the best company I use by far.
17. April 2024
Excellent service
22. Januar 2024
Top quality products at a cheap price
Top quality products at a cheap price! Proper good customer service they help with measurements and deliveries and are very friendly.
18. September 2023
Bewertung ohne vorherige Einladung
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