Remarkable Experience
I’ve been working g with Jackie Liu on various different projects for about a year now. I couldn’t be happier and that’s why I keep coming back to Jackie. Not only is Jackie knowledgeable in the products he is representing but he’s not afraid to tell me the truth, especially when I’ve made a decision that just wasn’t going to look right. He’s the expert, I’m not and even though I’m just one person renovating a house, Jackie has always treated me no different than if I were a large company making very large orders. He’s always been accessible to me and if he was going to be away, he always let me know in advance and still checked in with me while he was gone. He’s been a dream to work with. You have to respect someone like Jackie, he’s not some yes man just so he can make the sale, he wants to make his customers happy because if they aren’t happy, he’s not happy. Jackie is the kind of salesman that strives for perfection because to him it’s personal. He wants his customers satisfied and to him that means establishing that long term relationship built on respect and trust. Thats why for Jackie, it’s personal. He’s so detail orientated and if you don’t understand something he has no problem making a video to show his customers. He’s done this for me numerous times and it’s really helped with my decision making. He might have you measuring, measuring, measuring until you’re blue in the face but there’s a reason for it. The first order we placed with Jackie was for a wrought iron double front door. I can’t tell you how sick I was of measuring but when the door arrived, it fit like a glove, I couldn’t believe it! Jackie is also a patient individual, never once showing frustration with me and I’m just a girl that isn’t so handy with a tape measure or any other tools frankly. I really don’t know how he did it but that wrought iron door fit better than anything I’ve ever seen. Since installing the door, we’ve gone back to Jackie for flooring, windows, utility room cabinet doors, kitchen cabinets, windows, kitchen sink, granite countertops and various hardware needs. I have not one complaint on anything - if anything he should be complaining about me because it takes me a long time to measure and with the assistance of others and Jackie had to wait days to get measurements from me. Jackie has never rushed me or pressured me into anything and that is refreshing. I can’t think of a better home improvement shopping experience frankly and sadly, I would never be able to find the type of service I got from Jackie at any of those big home improvement establishments. Check out CBMMart and ask for Jackie Liu, you’ll be happy you did.
17. November 2023
Bewertung ohne vorherige Einladung