Catherinegalway Bewertungen 12

Avoid like the plague! This is a complete scam & am mortified that I was ridiculous enough to fall for it. The two A.I heads on the 'boutique owners' should have been enough for me, as should the all too familiar tale of a 'small business in the heart of' wherever, but I was clearly having a slow day. However the arrival in the post of a total rag nailed home my complete stupidity. The garment I was left with couldn't be let within 10 metres of a naked flame but I have kept it as a reminder of a cautionary tale. I might use it to polish the car. Or to wrap the cat's corpse when he eventually shuffles off his mortal coil. Either way I won't be wearing it any time soon!

Received my order today and I'm disgusted with the quality. After reading these reviews I'm obviously wasting my time trying to return it. 😡. A complete scam.

The site is a complete scam. I would recommend that anybody who has bought items from this site should contact their bank and request a ‘charge back’ on their purchase. The bank will review your case, ‘Catherine Galway’ will reject your claim, you will have to then make a pre arbitration claim with your bank. Make sure to have photos as proof of the inferior products you have been sent for this claim. The bank should close the case in your favour at this stage and you will get your money back. It is a pain in the neck but at least you will have the satisfaction that you didn’t allow the scammers to get away with it. Worth the effort in the end.

I had already alerted Trust Pilot to Catherine Galway - a supposedly based in Dublin fashion company - as was not getting any response to several emails I had sent them regarding how to return an item I had purchased. The quality on the website looked much superior than what I received.
But when the company eventually got back to me they expressed that their warehouse is not is Dublin, but in an international destination, therefore to return the item would cost at least €50!
They suggested that it May be in my best interest to hold on to the item and that they would refund me 10% of the cost as well as helping with reduce carbon footprint….
Please beware ordering / purchasing any item from this website who claim to have opened recently in Dublin. It has been anything but easy or transparent and if you do purchase you need to be almost certain that you don’t want the option to return the garment - as the cost will be at least €50 +++ . I would be very sceptical purchasing from Catherine Galway again and I certainly won’t be ever engaging with this company in the future.

Beware! It’s a scam! The item arrived and it’s of a very poor quality. I asked for a refund and was sent this email:
Hello,
Thank you for your message. I will be happy to help you.
We are sorry to hear that you wish to return your product. Of course, we can assist you with this process. However, please note that shipping costs may be high due to the weight of the package and the distance, and that these costs are the responsibility of the customer.
After discussing this with my manager, we would like to offer you an alternative that may be more advantageous: You can keep the item and receive a 10% refund on the amount paid.

Furthermore, by keeping the item or gifting it to someone else, you help us avoid the extra transit of a return. This supports our commitment to minimizing our environmental impact, which is a key part of our goal for CO2-free shipping and our shared efforts to combat climate change.

Would you like me to go ahead and process this refund for you?

Thank you for your patience and trust.

The Catherine Galway brand is a cover for a cheap, Chinese store with SHEIN quality clothes. Designed to deceive, and they deceive very well. No real boutique, no legacy clearance, just clever advertising for very poor quality product. They got me.

This is a scam! I reported to get my money back! Item never arrived!

Ordered jumpers and blouses from this website. Nothing like what was advertised, of exceptionally poor quality and the sizes are all incorrect, When I asked for a refund was told would give me 15% back to order new ones and to keep the stuff i have. Was asked for additional monies to cover shippig and shipping came from somewhere not close to Galway. please do not buy from this website.