Cathedral Hygiene Bewertungen 385

TrustScore 4 von 5

4.2

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I am always very impressed with the service we receive from Cathedral Hygiene, especially Kristi who regularly visits the Business Centre. She is reliable, friendly and always completes everything to... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We've used Cathedral Hygiene for nearly a decade. While being incredible value, they are discreet and efficient. Their team who come to change the bins are always polite and never a bother. We've not... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Could you confirm you work with/ for MBR Acres in Cambridge? This is a facility that breeds beagles for toxicity testing. There is now New Approach Methodologies (NAMs) that are more efficacious, test... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I want to share my experience of working with Cathedral Hygiene, specifically with Ben, Helena and Ann Marie. The service provided by this company is a world away from the terrible experience that I h... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Hygienedienste

Vom Unternehmen geschrieben

Cathedral Hygiene is a family run business and one of the largest hygiene companies in the UK. We provide washroom and hygiene services and are specialists in the safe disposal of sanitary waste.


Kontaktinformationen

4.2

Gut

TrustScore 4 von 5

385 Bewertungen

5 Sterne
4 Sterne
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2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 66 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

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Bewertet mit 5 von 5 Sternen

Excellent Service Every Time

I am always very impressed with the service we receive from Cathedral Hygiene, especially Kristi who regularly visits the Business Centre. She is reliable, friendly and always completes everything to a very high standard.
A real credit to your company - thank you

28. Mai 2026
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Antwort von Cathedral Hygiene

Thank you for taking the time to leave us a 5* review.

We are very pleased to hear about the excellent experience that you've had with your service lady, Kristi. We will be sure to pass your lovely words onto her - she will be delighted.

The Cathedral Hygiene Team

Bewertet mit 1 von 5 Sternen

Could you confirm you work with/ for…

Could you confirm you work with/ for MBR Acres in Cambridge? This is a facility that breeds beagles for toxicity testing. There is now New Approach Methodologies (NAMs) that are more efficacious, testing on dogs does not extrapolate to humans. These tests are cruel, physically and emotionally painful and now unnecessary. Anyone who cares about dogs should not do business with this business if this is true.

19. Mai 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

I am disappointed to see that Cathedral…

I am disappointed to see that Cathedral Hygiene continue to work with/partner with MBR Acres. As a consumer, I personally take business associations into account when deciding who I support, and this relationship has made me uncomfortable enough that I would choose not to use them in future.

I believe companies should carefully consider the organisations and individuals they align themselves with, as it inevitably reflects on their brand and values.

19. Mai 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

We've used Cathedral Hygiene for nearly…

We've used Cathedral Hygiene for nearly a decade. While being incredible value, they are discreet and efficient. Their team who come to change the bins are always polite and never a bother. We've not had to deal with their customer service dept as there has never been a problem. And anytime the company are in contact it's always useful friendly information. Would highly recommend

18. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Cathedral Hygiene

Thank you for taking the time to leave us this lovely review. We are very grateful for your longstanding custom and for your recommendation of our company.

It is great to hear that you've been impressed with our service all-round - from the customer care staff who empty your bins to our customer service team in the office. We look forward to continuing as your hygiene provider for many years to come.

The Cathedral Hygiene Team

Bewertet mit 1 von 5 Sternen

Animal Testing

I was disappointed to learn of Cathedral Hygiene’s reported association with MBR Acres, a company involved in breeding beagles for laboratory research.

As someone who cares strongly about animal welfare, this raises serious ethical concerns for me personally and affects how I view the business. I believe customers have a right to make informed choices about which companies they support and the organisations those companies work with.

I would encourage people to research the issue themselves and decide whether it aligns with their own values.

15. Mai 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Small business do NOT sign up with…

Small business do NOT sign up with cathedral. It is not a legal requirement which is what I was sold on when I first entered the contract 6ish years ago. Anyways as i began to run into serious financial difficulty over the past year I decided to give notice on my bin and as begin to wind down my company. They collected the bin and asked me to pay my contract until 2028 a total of nearly £500. They then have sent me letters requesting an extra 400 for court and recovery costs that they couldn't even break down into anything legit. I gave them an offering of £100 just as a peace offering as I hate ending things on bad terms and after refusing they want to send debt collectors. Absolutely pathetic company, the girls that collect are lovely but these guys dont have an empathetic bone in their body. I cant wait to see the debt collector try and recover my floatation pod and empty the half a tonne of Epsom salt in it. They will be doing me a favour in all honesty.

15. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Cathedral Hygiene

We're very sorry to hear that you feel that way about your experience with us, Hannah.

We are always working to ensure our contract terms are transparent and clear. Our sales representatives explain the full terms and conditions at the point of signing, and further information, including any charges incurred through early cancellation, is provided after the contract is processed by our office.

We understand that situations do change and try to find a suitable resolution where possible. We do appreciate your praise for our service staff and apologise that you have not felt supported on this occasion.

The Cathedral Hygiene Team

Bewertet mit 5 von 5 Sternen

Liam is super helpful and efficient

Liam is super helpful and efficient. The service is reliable and we are very happy.

14. Mai 2026
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Antwort von Cathedral Hygiene

Thank you for your review, Louise, and for your ongoing custom.

We're glad to hear that you're happy with our service and have found it to be reliable. Liam will be delighted to hear your positive feedback.

The Cathedral Hygiene Team

Bewertet mit 5 von 5 Sternen

What a pleasure to do business with…

What a pleasure to do business with this company. They were so helpful from start to finish and didn't mind all my questions.
Thanks so much for the wonderful service.

12. Mai 2026
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Antwort von Cathedral Hygiene

Thanks for your lovely review, Zoe.

It's great to hear about your positive experience, we're grateful for your feedback.

Our job is to create an exceptional customer experience, and we will ensure to continue this moving forwward with contact from your Area Sales Manager and a continued excellent service.

The Cathedral Hygiene Team

Bewertet mit 5 von 5 Sternen

Cathedral Hygiene are amazing!

I want to share my experience of working with Cathedral Hygiene, specifically with Ben, Helena and Ann Marie. The service provided by this company is a world away from the terrible experience that I had with PHS. They are all amazing and provide exceptional customer service and I cannot thank them enough. Ann Marie checks in with me the day before she’s due on site to make sure that I’m around and to agree a time. She’s always prompt, smiling and provides a very personal service. It’s not the nicest of jobs in the world to have to do but she does in with a smile and with such panache. Take the feedback and share far and wide – THANK YOU. Cathedral Hygiene are amazing!

12. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Cathedral Hygiene

Thank you for your kind words, Marie.

It is wonderful to read your review, and especially to hear about the positive experiences that you've had with Ben, Helena, and Ann Marie. At Cathedral Hygiene, we always aim to provide a friendly and professional service, and pride ourselves on offering consistency, continuity, and little disruption to your business. It is great to know that we have achieved this for you.

The Cathedral Hygiene Team

Bewertet mit 5 von 5 Sternen

Super helpful

Super helpful. Communication was quick, efficient, and very straight forward.

30. April 2026
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Antwort von Cathedral Hygiene

Thank you for your 5* review, Lauren.

It's great that you found us helpful, efficient, and straight forward. We value effective communication so it's excellent to hear that you were satisfied with our customer service.

The Cathedral Hygiene Team

Bewertet mit 4 von 5 Sternen

Excellent service and support

Working through a site refurb and Louise has been so supportive, calling to site to help with additional needs and arranging for these to put in place sometimes with very short notice

30. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Cathedral Hygiene

Thanks for your lovely review, Wendy.

Having an upgrade to your facilities gave us the opportunity to highlight the additional products in our range that we offer. Louise will be delighted with your comments and will be sure to keep in touch to make sure everything continues to work well for you.

We hope you continue to be delighted with the service from Cathedral Hygiene and enjoy the new products.

The Cathedral Hygiene Team

Bewertet mit 5 von 5 Sternen

Good and dependable service

Good and dependable service. All the team at Cathedral are very supportive, polite and provide an excellent level of service and care.

30. April 2026
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Antwort von Cathedral Hygiene

Thank you for your excellent review, Daniel.

We're very happy to hear that you've found our service to be dependable. We appreciate your ongoing custom and aim to continue providing a high level of service and care going forward.

The Cathedral Hygiene Team

Bewertet mit 1 von 5 Sternen

Sad to hear about your collaboration…

Sad to hear about your collaboration with MBR Acres in Huntingdon. I came across the awful plight of the beagle puppies at MBR Acres, when a colleague told me about them.
The experiments often fail and are outdated. It’s really just a money making industry sadly, leading to terrible suffering. MBR Acres show no care to these poor puppies who never know fresh air, grass or affection, before they die in laboratories.
Please do the right thing, and move away from this horror. Therefore I will not recommend this business

30. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

Review

Making the agreement was fairly straightforward and Abigail was extremely personable and helpful in this regard. We later had a change in circumstances and for this the communication behind the scenes seemed to be a little clunky however, with some encouragement, the right solution was reached, it just took a little time. Overall a positive experience.

27. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Cathedral Hygiene

Thank you for taking the time to leave us a review, Joanne.

It's great that hear that setting up the contract went smoothly, and that you found your area sales manager, Abi, particularly helpful. We will be sure to pass your feedback along to her.

We're glad that you had a positive experience overall and that we were able to reach the right solution for you. Please do not hesitate to get in touch if you need any further assistance.

The Cathedral Hygiene Team

Bewertet mit 5 von 5 Sternen

Liam and the team at Cathedral could…

Liam and the team at Cathedral could not have been more helpful. They acted quickly when our current provider let us down and were more competitive on price. I used Cathedral in my last company and never had a single complaint. I would highly recommend them.

24. April 2026
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Antwort von Cathedral Hygiene

Thank you for taking the time to write a 5* review for our company.

We always aim to provide the best quality service at an affordable price, so it is great to hear that you're happy wih the service we're providing. We're very grateful that you would recommend our company and will be sure to pass your kind words on to Liam.

The Cathedral Hygiene Team

Bewertet mit 5 von 5 Sternen

Excellent Company offers a range of…

Excellent Company offers a range of high-quality products for impeccable washroom hygiene. From the Hygiene air freshener to the sanitary bin and soap dispenser, will make your restroom experience better. Customers have been raving about the new refreshing air freshener, praising its effectiveness in creating a pleasant and inviting atmosphere. Not only do their products speak for themselves, but their friendly and professional staff also go above and beyond to ensure customer satisfaction. For outstanding washroom solutions and top-notch service, Excellent Company comes highly recommended

10. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Cathedral Hygiene

Thank you for your review, Sarah.

It's great to hear that you're liking the new air freshener, and that you're happy with the service overall. We're very grateful for your custom and are pleased to hear that you'd recommend us.

The Cathedral Hygiene Team

Bewertet mit 5 von 5 Sternen

Very responsive and provided a solution…

Very responsive and provided a solution for our problem

21. April 2026
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Antwort von Cathedral Hygiene

Thank you for leaving us a 5* review.

It is wonderful to hear that we were able to help you. Do not hesitate to get in touch if you require further assistance.

The Cathedral Hygiene Team

Bewertet mit 5 von 5 Sternen

very reliable and helpful

14. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Cathedral Hygiene

Thank you for taking the time to leave us a review.

We're glad that you have found us to be reliable and helpful. We will ensure to continue providing a high quality service for you.

The Cathedral Hygiene Team

Bewertet mit 5 von 5 Sternen

Excellent service and always so easy to…

Excellent service and always so easy to deal with. Everyone we've ever spoken to regarding business has always been so helpful. Thank you to Mike too for keeping us going!

14. April 2026
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Antwort von Cathedral Hygiene

Thank you for your kind words, Jack. It's great to hear that that you've found our customer service to be helpful.

We greatly appreciate your taking the time to leave us a review, and we will be sure to pass your feedback on to Mike.

The Cathedral Hygiene Team

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