Awful, punitive terms of service with terrible customer service to match. Their terms state that they are allowed to take exceessively long periods to refund you for items, it also states they’ll... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Purchased table lights. Price, communication and delivery were all spot on. But, when 2 of the lights failed several months later (due to a manufacturing fault, beyond Catering Centre's contro... Mehr ansehen
The 5L Buffalo Sauce Dispenser is a great addition to any busy kitchen. The large capacity means fewer refills, which really helps during peak times. It’s easy to use and dispenses sauce smoothly, all... Mehr ansehen
Looking for Alcohol Gel I were, trolling through the web & hitting high prices. Then I discovered a bargain from a website I never heard of. Catering Centre jumped off the page with an absolute bar... Mehr ansehen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 5 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Delivered part of my order,
Delivered part of my order,
Ignoring my emails. And they do not answer the phone at all.

Antwort von Cateringcentre
A Good Company. The Catering Centre took the time to…
The Catering Centre took the time to say delivery times would be longer than they would like due to their delivery company being short staffed.
Top quality!
excellent website with top of the range catering equipment. Fast delivery, highly recommend!
Great product (a Dick knife carry bag)
Great product (a Dick knife carry bag), delivered promptly, easy ordering process, would recommend.
Products were as described
Products were as described, the best price we could find and arrived quickly
Advice! ! Don't order from this place
Extremely bad, extremely rubbish, If you want to pay for something rather than a disgusting experience, it's best to avoid this site. They never reply to the online form or information, and only verbally indicate that the refund is in progress, but never send you an email to prove it. Because the oven I ordered took longer to deliver, I chose to get a refund instead of replacing the oven they recommended. Now they never answer my calls or any messages related to my order number. I will choose to call the police and submit any recorded communication evidence to any prosecution platform in the near future. The disgusting part is not that they won’t refund, but that their scam will delay our own plans.
Would Recommend
Easy to use website, quick delivery with well packaged items, would use again
Lovely Company would use again
Website easy to navigate and some really different products
A trouble-free transaction.
The goods were offered at an attractive price; they were well packed and arrived promptly and in good order.
I was looking for a particular tray…
I was looking for a particular tray that we'd had for quite some time that had worn out and I didn't want to use it any more. Well! the Cateringcentre have everything you could possible want or ever need in the way of food preparation and a whole lot more.
Give them a try you won't be disappointed.
Always a good experience with these…
Always a good experience with these guys. Never had a problem ordering etc
Alcohol Gel
Looking for Alcohol Gel I were, trolling through the web & hitting high prices.
Then I discovered a bargain from a website I never heard of. Catering Centre jumped off the page with an absolute bargain. I bought 4x 5l of much needed Alcohol Gel with a very reasonable delivery charge. From clicking the item to delivery of order 5 stars. Highly recommended.
Great products at a great price
Great products at a great price. Came undamaged, and perfect for what we needed!
Excellent service
Excellent service, after searching about there price was by far the cheapest. No problem from start to finish, would recommend there services
Avoid this company at any cost (no chance to upload photos as proof but i will try on google. If you will search it on google maps is: Restaurant Projects Ltd)
If I have a chance, I would place a -5. So starting from the beginning: First on their website says that you will receive the product in 10 days, but after I made the payment and sent an email with payment confirmation, I had no reply until I began to email them which was unsuccessful. Every time you have an auto-reply saying that they would return in 24 hours, you will wait two weeks and still no reply, so that's already 14 days lost and no even confirmation that the order is being processed. Second, when you try to call them, they hang off to you. Only in one attempt to contact them, I had to call 40+ times (this is not an exaggeration) in one hour until some of them got pist off and replied in a very unpolite manner. After some excuses that they had problems with production, they said I would have my product in 4 weeks which is already around 8 weeks lost. Third I will go straight to the end. After 3 months roughly of waiting for my product, I requested a refund and they started to ignore me entirely In the end I had to raise this issue with my bank, and only after another one month I receive my money back.
I'm not sure if this company is a scammer, but definitely avoid it at all cost. Take any reputable company which is 10% more expensive, but at least you know that you will have your product on time.

Antwort von Cateringcentre
First time I had used Catering Centre
First time I had used Catering Centre. There prices were very good and the goods were delivered on time and in excellent condition. I bought jugs and none were damaged. I would definately consider using them again.
I arranged a return for a product which…
I arranged a return for a product which I ended up not needing and sent it back 'signed for' with royal mail after getting an RMA number and return address from catering centre. The royal mail tracking says it was received and signed for on the 22nd November, it is now the 29th of November and I have only just heard from them after I have emailed them the other day to see what was going on with my return. They have said that they have not received the return and I have had to send them proof of me sending it back, which is not a problem but after seeing it was delivered back to them over a week ago and then them claiming it hasn't been received, on top of that no one ever answers their phone so you have to wait up to 24hr for a response. This is not the kind of experience you need as a small business owner as money is needed to buy suitable equipment

Antwort von Cateringcentre
Bad customer service
Bad customer service. Nobody pick up the phone.

Antwort von Cateringcentre
Great napkins at a good price…
Recently bought some paper napkins from the Catering Centre and was delighted by their quality and competitive price.
Standard delivery not the fastest, but will definitely order from them again.
Professional and helpful
Very helpful and prompt professional service.
So funktioniert Trustpilot
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