Awful, punitive terms of service with terrible customer service to match. Their terms state that they are allowed to take exceessively long periods to refund you for items, it also states they’ll... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Purchased table lights. Price, communication and delivery were all spot on. But, when 2 of the lights failed several months later (due to a manufacturing fault, beyond Catering Centre's contro... Mehr ansehen
The 5L Buffalo Sauce Dispenser is a great addition to any busy kitchen. The large capacity means fewer refills, which really helps during peak times. It’s easy to use and dispenses sauce smoothly, all... Mehr ansehen
Looking for Alcohol Gel I were, trolling through the web & hitting high prices. Then I discovered a bargain from a website I never heard of. Catering Centre jumped off the page with an absolute bar... Mehr ansehen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 5 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Brought from Catering Centre twice now
Brought from Catering Centre twice now. Both times have been great. Items in stock and delivered on time.
Excellent service
Excellent service received from this company. the communication was prompt and updated throughout the process and the cost of my product was very competitive. I would not hesitate to use them again.
Great product and packaging.
Excellent service
I would have no hesitation in recommending this company. My query was dealt with promptly and efficiently and with courtesy. Excellent service.
Order #263490 great experience no issues
customer service replied promptly to give tracking. Order was delivered in reasonable time. Product was as described. Everything was great. I prefer to support smaller businesses where possible.
Worst company in the world
Worst company in the world. Do not order from here ! never answer phone, can't get hold of anyone. Nothing gets delivered and can't chase up or find out where anything is ! live chat, email replies nothing !!!!
This company is a scam!!
This company is a scam!!!
Avoid at all costs!!!!
They don’t answer the phone, at most Emily will email you back and tell you a whole load of lies
I paid these crooks £5000 over 3 months for a rational and was supposed to be refunded 6 weeks ago as they don’t have the stock…
Save your money
Avoid if you can
Avoid if you can
Purchased a commercial Dishwasher they gave me a really long arrival date wasn’t acceptable when I said cancelled and they offered a sooner date not knowing what item was received was faulty wasted the engineer’s Time install installing it to find out the control board had water all over it inside so it looks like it’s been used or damaging transit being left out somewhere before it got delivered. Microswitch was damaged these guys are useless not taking the blame nor helping the costs for getting it repaired these and hobart disgusting should be ashamed of themselves daylight robbery
Easy ordering
Easy ordering, good price and arrived when expected in sturdy box packed well.
Excellent service and prompt…
Excellent service and prompt communication with Emily. Would definitely recommend and use again.
Selling stock they don’t have
After trawling through the internet I found the dinner plates I was looking for, that matched the ones we already have for our business.
I ordered them
Paid in full
Waiting for delivery
I received an email to say they are no longer in stock, despite being advertised on their website and offered a replacement.
I did not want a different plate as they wouldn’t match what we already have,
I wondered why they were advertised and money taken if not available!
I stated I wanted a full refund -
‘Emily’ who’s been mentioned in other bad reviews, was rude saying I wouldn’t find them anywhere and I was to wait 5-7 days for my refund!!! ?
Would never ever recommend anyone buying from this site as they are advertising goods they don’t have!
Bad service
Be aware before purchasing

Antwort von Cateringcentre
I bought 2 victorinox bread knives.
I bought 2 victorinox bread knives.
The Quality is very good and I Just have to wait couple of days to get the delivery
Disgusting service and company - do not use them
Only one pack of plates arrived- spoke to Emily, the (not so) charming member of staff who informed me the weight of the package was as it should be - I then had to provide written confirmation the item had not been delivered and i provided measurements to prove it would be impossible for the outer box to contain more than one box! Emily argued every point of my email complaining about the poor customer service - she did say it could take up to 72 hours to get a response from the company where the item came from - their word against mine presumably? But as it is now over a week later and I have received no further communication, I think we can safely say I won’t be hearing from Emily again and neither will I be receiving the missing plates or a refund, judging by the comments made from numerous other duped customers
We ordered a pharmacy fridge on behalf…
We ordered a pharmacy fridge on behalf of one of our customers. I don't believe we have used the company before but I cannot fault the ordering process or delivery, which is rare to say. We will use the company again
Great company to deal with
Great company to deal with. Order was straight forward. A few breakages on arrival (just one of those things) but this was resolved straight away. Definitely use again.
Easy to use website
Easy to use website, great prices, excellent service.
Great choice, competitive prices and super fast delivery
Cateringcentre offer a fantastic range of quality items at very competitive prices and provide a super fast delivery with very well packaged items. The website is clear (although the flashing yellow and black is off-putting) and it is easy to place orders. My return did take about 5 days days to complete due to having to wait for a return number but it all worked well. Customer service was very good and friendly. Highly recommend!
Excellent service
Excellent service. Timely delivery.
Product exactly as described on the website.
I will definitely recommend this company.
We’ve used this catering Centre many…
We’ve used this catering Centre many times and never had any issues. They stock the same well-known brands as other suppliers, but what stands out is their attention to packaging—especially when it comes to delicate items like china. Always professional, with fast and reliable delivery.and most of the time prices are very competitive
Highly recommend
Do not buy from this company!!
Do not buy from this company!! I bought a sink two months ago, it was meant to be delivered in two weeks, it didn't arrive, I contacted them, they wanted to deliver it a month later so I cancelled the order (order 253390, Franke Sissons double sink, order placed on 11/07/25). Over a month later still no refund and they are not replying to emails (I have contacted them twice over the past week) I have no choice but reporting them for fraud, they owe me £1400… Do not buy anything from this company!!

Antwort von Cateringcentre
So funktioniert Trustpilot
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