We received the fireplace when they said it would arrive, well packed and exactly what was shown in the pictures. Delivery guy very helpful. Only wish was that it had installation instructions to sho... Mehr ansehen
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Das sagen Bewerter
I love my newly installed ARADA Widescreen multi fuel stove. It keeps my bungalow at a perfect temperature. Yes, you have to remove the ash and get the coal or wood in, but that takes me thirty minute... Mehr ansehen
Excellent customer service and product. Detailed confirmation of order, by email, within minutes. Telephoned within days to give a delivery date and one hour time slot. Goods delivered exactly... Mehr ansehen
Found the products I needed, competition pricing, easy to order, fast delivery, items packed well, packing looked considered and smart. Items ordered extremely pleased with.
Unternehmensdetails
Vom Unternehmen geschrieben
We supply fireplaces and stoves directly to the public from our website and also our showroom and warehouse in Heanor Derbyshire. We also have a good showroom with over 80 stoves and numerous fireplaces on display, for customers wishing to come and view our products. Fireplaces in Cast Iron, Limestone, Wood and Marble all on display and in stock for collection or delivery. Wood Burning and Multi Fuel Stoves from leading brands inc Dunsley, Parkray, Hunter, Hamlet, FDC, Gallery, ACR and Woodford. Come and visit us the kettle is always on.
Kontaktinformationen
Unit 1-2 Thorpes Road Industrial Estate, DE75 7EE, Heanor, Vereinigtes Königreich
- 01773 718718
- sales@castfireplaces.co.uk
- castfireplaces.co.uk
4.9
Hervorragend
1647 Bewertungen
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Lovely product but limited use time
Service was great and delivered without any problems.
The fire itself is a quality product but the only negative we have is that the flame dies out after three hours and as it has to cool before any further refill the usage is restricted.
That said it fits beautifully in the grate and the effect is exactly what we wanted.
13. Oktober 2024
Fast and efficient service.
11. Oktober 2024
Good communication about delivery and…
Good communication about delivery and came as expected. Very pleased with the quality of the hearth. You can barely see the heat expansion joins which are necessary for a solid fuel granite hearth. The delivery driver helped me carry to the first floor.
5. Oktober 2024
Beautiful quality fireplace
Beautiful fireplace! Good communication, had a problem with it not fitting (my own fault) and no problems about refund but thankfully found replacement from them that fit. Great company and people. Outstanding quality fireplaces
4. Oktober 2024
Great communication and the fire looks amazing !
The team were great in communicating and agreeing on a delivery date, and on the day the delivery driver was really friendly and ensured the stove was delivered with care.
The stove looks amazing and although I have yet to use it as busy decorating the room, I am sure it will make the room all cosy through Autumn and Winter ☺️
3. Oktober 2024
Excellent service with much better…
Excellent service with much better communication than one gets from many companies. Prompt delivery sooner than originally quoted. The price was very competitive. We have not yet installed the stove but expect it to be fine.
2. Oktober 2024
Very good experience
Product is good quality and delivery was also good. I would recommend this company.
25. September 2024
Excellent company
Excellent communication,and speedy delivery & driver brought it in to where I wanted it as it was heavy.we are very happy with granite black Hearth would recommend them.
Regards
Tom
23. September 2024
Excellent service and helpfu delivery driver
Excellent service and very helpful delivery driver. They only use their own employees to deliver the fireplaces which really makes a difference when delivering such a heavy item.
23. September 2024
Beautiful fireplace and good service
Received a beautifully-crafted marble mantel and cast iron fireplace, well within the stated delivery time.
22. September 2024
Part was no longer needed
Part was no longer needed, supplier remedied the situation very promptly and professionally.
7. Oktober 2024
Bewertung ohne vorherige Einladung
Quick service
7. September 2024
Excellent service quick delivery and…
Excellent service quick delivery and love the fire
5. September 2024
Fantastic fireplace could not be…
Fantastic fireplace could not be happier looks stunning in our home. Great communication and fast delivery. Would highly recommend.
5. September 2024
11 out of 10 !!
The ordering was very easy ,also communication about delivery. The actual delivery was brilliant ,on time and the delivery man was extremely polite, friendly and helpful.
The stove is being fitted as we speak so hopefully all will be well and I can say 11/10!!
Thankyou.
Update: All done and definitely 11/10 !!
3. September 2024
Excellent service
Excellent service. Corrected my order, fast delivery and perfect fit.
27. August 2024
Very happy
I love this fireplace and the price was unbeatable. Delivered bang on the time stated. Very happy.
27. August 2024
Beautiful wood fireplace surround with…
Beautiful wood fireplace surround with substantial mantle - will look great at Christmas!!
12. August 2024
Excellent service
Excellent service, quick delivery and all reasonably priced.I bought a granite polished fire hearth and back panel for just £350.Very helpful lady in the showroom answered all of my questions and helped advise.
Very pleased with everything.Thanks to everyone again.
7. August 2024
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