The glass top on my Covet desk has just exploded, after 3 years. Case tell me that this is a known hazard of toughened glass, so it’s obviously my fault for buying a product which is dangerously unsaf... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
The glass top on my Covet desk has just exploded, after 3 years. Case tell me that this is a known hazard of toughened glass, so it’s obviously my fault for buying a product which is dangerously unsaf... Mehr ansehen
Unternehmen hat geantwortet
Bought a bed and a few other things. Unfortunately, I am pretty underwhelmed with the service overall. The experience did not match those of other brands that sell similar, design-focused, aspirationa... Mehr ansehen
Unternehmen hat geantwortet
We ordered four chairs. The products were all very well packaged. One back had a minor flaw and Case switched over the back without argument. Also needed one replacement screw which they also posted... Mehr ansehen
Unternehmen hat geantwortet
Chairs been shipped from UK to Germany in a breeze. Crates in top condition, the content perfectly wrapped and immaculate as the company’s pre- and aftersales service & communication. The chairs are e... Mehr ansehen
Unternehmen hat geantwortet
Good design as standard. Case Furniture is the vanguard of creativity, winning international awards for its modern furniture and designs.
23 East Hill, SW18 2HZ, London, Vereinigtes Königreich
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Braucht meist mehr als 1 Monat zum Antworten
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Amazing customer service and support as well as beautiful furniture.

Antwort von Case Furniture
Excellent and personal service. The table arrived as promised and was perfect for the application.

Antwort von Case Furniture
Very pleased with the furniture and service!

Antwort von Case Furniture
I have a number of Case products and am delighted with them. They are modern classics, timeless, and well made. The look, the feel, the thoughtful design gives so much pleasure.
Case are easily ahead of Heals or Conran in terms of the quality of their products, value for money, customer service and delivery.

Antwort von Case Furniture
The dining chairs I ordered from Case are beautiful, practical and superbly well made and all at a great price.

Antwort von Case Furniture
Great garden table and chairs. Solid construction. Priced well. Delivery etc smooth. Will go back for other stuff.

Antwort von Case Furniture
Delighted with the style and quality of our dining chairs. Good price and delivery on time.

Antwort von Case Furniture
Excellent delivery, very reliable, quick and on time.
Table looks lovely and great quality.

Antwort von Case Furniture
Amazing products and first class customer communications and quick delivery.

Antwort von Case Furniture
I ordered a chair at Case. The delivery company TNT was horrible but the customer service by Case is exceptional. Thank you Aoife for handling the delivery and chasing the shipment for me!

Antwort von Case Furniture
Case are a great UK company. I love the (outdoor) furniture I've bought. The sofa is really comfortable and looks great. On top of that they were all really nice to deal with in every way - I would highly recommend them (as in fact I have been doing already).

Antwort von Case Furniture
A very smooth transaction, good communication from its customer service team throughout – with products delivered on time

Antwort von Case Furniture
I bought an extending dining table from case. The arranging of delivery was very professional, with regular communication from the company. The delivery included assembly which was helpful. The table itself is nice and feels sturdy and of good quality. The extension however seems to be a slightly different colour from the rest of the table, but this is not too noticeable.

Antwort von Case Furniture
This company give a fantastic service over and above the level expected from a furniture retail outlet. I ordered a table and within two days it was ready to be delivered when I noticed rather embarrassed, that I had ordered the wrong colour.
Due for delivery next day I e-mailed at 7.15pm to declare my error and beg could they change the delivery and colour. 15 minutes later they called me to say dont worry and that they would resolve it. Two days later they delivered with the right colour and at no charge. Their staff Andy, Aoife, Anna and Paul were so helpful and polite the experience was utterly refreshing. I would definitely recommend them and use Case for future purchases.

Antwort von Case Furniture
Very helpful and knowledgeable staff with excellent customer service. Prompt smooth delivery. Highly recommend.

Antwort von Case Furniture
Visited the store in Clapham London, and the member of staff present was very helpful and friendly. Was able to try out some different tables I was looking at. It was quick and easy to purchase in store and the delivery was soon after. The delivery people also put the table together which was great. Very pleased overall with the service and quality of my new table!

Antwort von Case Furniture
It was straightforward to place the order. We were kept informed of delivery details and the delivery men were excellent. The chairs are beautiful and we are enjoying using them

Antwort von Case Furniture
Love the furniture. It looks so good and is of an excellent quality and design. I would certainly recommend. Regular contact from customer service and only to happy to help. Delivery was good too.

Antwort von Case Furniture
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