Dear Support Team, I am writing to raise a serious concern regarding my funded account. I successfully completed Phase 1 and Phase 2 of the challenge and was moved to a li... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I started using CapitalChain for my own trading experience for months. And I really like the clear dashboard and the helpful price alerts. Whenever I've had a question, their support has been quick an... Mehr ansehen
Unternehmen hat geantwortet
Capital Chain is easily one of the best prop firms I’ve traded with. I’ve already received two payouts and I’m about to get my third, which says a lot in this industry. Their trading conditions are to... Mehr ansehen
Unternehmen hat geantwortet
Everything under Capital Chain is best, from buying of propfirm to getting the account straight to funded and kyc process all went smoothly. The payout process works fine as I got my first payout... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Capital Chain is a prop firm founded by respected traders and experienced expatriate professionals, supported by a group of major companies. On the path of DEFI-driven prop trading (currently under development), blends smart technology with strong operational capability. With solid resources, reliable liquidity support, and a fully scalable infrastructure, shaping a future-ready ecosystem designed to empower traders worldwide.
Kontaktinformationen
Dubai, Vereinigte Arabische Emirate (VAE)
- support@capitalchain.co
- capitalchain.co
4.0
Gut
49 Bewertungen
Hat 44 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Great spreads and less slippage
Great spreads and less slippage
Good support system and smooth trading firm
6. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Capital Chain
Hello Trader,
Thank you so much for sharing your experience with Capital Chain. We’re delighted to hear that you’re enjoying the great spreads, low slippage, and smooth trading experience on our platform. It’s also wonderful to know that our support system has met your expectations — that’s exactly what we strive for.
We truly appreciate your trust in Capital Chain, and your kind words mean a great deal to our entire team. Feedback like yours motivates us to keep raising the bar.
Thank you once again for choosing Capital Chain and for taking the time to leave your review. We look forward to continuing to support you on your trading journey.
Warm regards,
The Capital Chain Team
Saturday and Sunday i can not trade on…
Saturday and Sunday i can not trade on btcusd but market is open but I can not tradeeeee whyyyy ?????? ❌
I got a entry on both days but I can not trade ❌❌ so I would give him 1 star
7. Februar 2026
Antwort von Capital Chain
Hi Trader,
Thank you for taking the time to leave a review. We understand how frustrating it can be to spot a BTCUSD entry and not be able to place a trade, especially when the market appears to be open.
Please note that while BTCUSD and other markets may continue to show price movement over the weekend, trading on the Capital Chain platform is paused on Saturdays and Sundays. During this time, users are unable to open, modify, or execute trades.
This scheduled pause helps us maintain platform stability, manage risk effectively, and ensure fair and accurate trading conditions for all participants. Trading automatically resumes when the platform reopens at the start of the new trading week.
We appreciate your feedback and hope this clarification helps explain the situation. For a detailed explanation, you can refer to the following article:
https://help.capitalchain.co/en/articles/13670783-weekend-trading
If you have any further questions, our support team is always available to assist.
Thank you,
The capital chain Team
I had a great and smooth experience…
I had a great and smooth experience navigating the dashboard and trading. There was no issue passing my challenges and getting funded.
I just requested a payout and I hope it'll be released soon
5. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Capital Chain
Hello trader,
Thank you so much for sharing your experience with Capital Chain. We’re thrilled to hear that you had a smooth journey navigating the dashboard, trading, passing your challenges, and getting funded — that’s exactly the experience we aim to deliver.
We truly appreciate your trust in our services and your kind words mean a lot to our entire team.
Thank you once again for choosing Capital Chain and for taking the time to leave your feedback. We look forward to continuing to support you on your trading journey.
Warm regards,
The Capital Chain Team
Capital chain is one of the best…
Capital chain is one of the best propfirm out there, from their free accounts to transparency in their rules. And less i forget fast payouts. Keep up the good work. Thanks
4. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Capital Chain
Hello Trader,
Thank you for your wonderful feedback and for taking the time to share your experience with Capital Chain. We’re truly glad to hear that you value our free accounts, transparent rules, and fast payouts — these are core principles we continuously strive to uphold.
Your support and trust mean a great deal to our team, and messages like yours motivate us to keep improving and delivering the best possible experience for our traders.
Thank you once again for choosing Capital Chain. We look forward to supporting your continued success.
Best regards,
The Capital Chain Team
Antwort von Capital Chain
Hello Trader,
Thank you for your wonderful feedback and for taking the time to share your experience with Capital Chain. We’re truly glad to hear that you value our free accounts, transparent rules, and fast payouts — these are core principles we continuously strive to uphold.
Your support and trust mean a great deal to our team, and messages like yours motivate us to keep improving and delivering the best possible experience for our traders.
Thank you once again for choosing Capital Chain. We look forward to supporting your continued success.
Best regards,
The Capital Chain Team
I started using CapitalChain for my own…
I started using CapitalChain for my own trading experience for months. And I really like the clear dashboard and the helpful price alerts. Whenever I've had a question, their support has been quick and clear. It's become my platform for managing my trading journey. The phase challenge goes smoothly and I'm about request for a payout soon . I hope it'll go well .
24. November 2025
Bewertung ohne vorherige Einladung
Antwort von Capital Chain
Dear Daniel Abebe,
Thank you so much for sharing your experience with Capital Chain! We’re really happy to hear that you’ve been enjoying the clear dashboard, helpful price alerts, and the support provided by our team. It’s great to know that our platform has become a reliable part of your trading journey.
We’re also glad to hear that your challenge phase went smoothly — that’s exactly the experience we aim to deliver. Wishing you all the best with your upcoming payout request, and rest assured our team is here to support you every step of the way.
Thank you for choosing Capital Chain, and we look forward to continuing this journey with you.
Best regards,
Capital Chain Team
Positive and Professional Experience
“I’ve had a positive experience with Capital Chain so far. The support team has been responsive and professional whenever I’ve reached out with questions, and their replies have been clear and helpful. This makes the overall experience feel reliable, and shorter processing times for withdrawals would be even more appreciated. I’m satisfied with how things have gone and look forward to continuing my experience with them.”
2. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Capital Chain
Thank you for your detailed feedback and for sharing your experience with Capital Chain. We are pleased to hear that our support team has been responsive and professional, and that the clarity of our communication has added to your confidence in our services.
We also appreciate your suggestion regarding withdrawal processing times. Continuous improvement is a priority for us, and we are actively working on further optimizing this process to make it faster and more efficient for our traders.
Your satisfaction is important to us, and we look forward to continuing to support you in your trading journey.
Capital Chain Prop Firm is legit in…
Capital Chain Prop Firm is legit in terms of trading conditions and rules. My only issue was a delay in payout, which took longer than expected. Aside from that, the platform itself works fine. If payout timelines improve, the experience would be much better.
15. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Capital Chain
Hey Charles ,
Thank you for your honest feedback and for recognizing the strength of our trading conditions and rules. We truly appreciate you taking the time to share both the positives and the areas for improvement.
The delay you experienced was due to internal system adjustments we were implementing to improve our payout process. These updates were necessary to make the system more efficient and reliable.
Going forward, your next payouts will be processed much more smoothly and within the expected timeframes.
We’re confident that your future experience with Capital Chain will reflect these improvements, and we appreciate your patience and understanding during this phase.
They gave me a Free 2phase 5K account
They gave me a Free 2phase 5K account, after I completed the phases, they gave me the funded account immediately after that once I reached the minimum withdrawal amount I request a payout, Once they approved it they paid me with in a short time and also they have a best support teams.
So I have a positive opinion about Capital Chain, Therefore I recommend giving it a try.
20. Januar 2026
Antwort von Capital Chain
Hey Neway ,
Thank you for sharing your experience with us. Getting a free 2-phase $5K account, passing the phases, receiving your funded account immediately, and then getting paid after your payout request is exactly how the process is meant to work.
We’re really glad to hear that everything was smooth for you, from funding to payouts, and that our support team was able to assist you well along the way.
Your recommendation means a lot to us, and we truly appreciate you trusting Capital Chain. Wishing you many more successful payouts ahead.
Thank you for my life First payout…
Thank you for my life First payout from free funded account❤️🔥
19. Januar 2026
Antwort von Capital Chain
Thank you, Aditya. First payouts are always special, and we’re really happy that Capital Chain was part of that moment for you.
Getting your first payout from a free funded account is a big milestone and a great start to your trading journey. It shows both your effort and discipline as a trader.
We wish you many more successful payouts ahead and look forward to seeing your progress with us.
Best of the best
I don’t usually leave reviews, but I feel this one is deserved.
I’m currently requesting my 3rd payout from Capital Chain on a $5,000 free account, and so far my experience has been smooth and professional. My previous payouts were processed without issues, and communication has been clear.
What stands out for me is that this is a free account, yet payouts are still honored as long as you follow the rules. That alone says a lot in an industry where many firms make excuses when it’s time to pay.
9. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Capital Chain
Thank you, Vryal, for taking the time to share this. It really means a lot, especially when someone who doesn’t usually leave reviews decides to write one.
Requesting your third payout on a free $5,000 account is a strong statement in itself. It shows both your consistency as a trader and the fact that our system works exactly the way it’s supposed to.
We’re glad your payouts and communication experience have been smooth so far. Honoring payouts on free accounts, as long as rules are followed, is something we take seriously, and we’re happy you noticed that difference.
Wishing you many more successful payouts ahead.
Capital Chain is easily one of the best…
Capital Chain is easily one of the best prop firms I’ve traded with. I’ve already received two payouts and I’m about to get my third, which says a lot in this industry. Their trading conditions are top-tier. No lot size restrictions, super tight spreads, smooth execution, and they even allow news trading on funded accounts, which is rare and shows confidence in their system. Compared to other prop firms I’ve used, Capital Chain just feels built for real traders, not designed to make you fail.
29. Dezember 2025
Antwort von Capital Chain
Hey Preston ,
Thank you for this amazing feedback. Getting two payouts already and being close to the third really shows the consistency and discipline in your trading, and we’re glad Capital Chain could support that journey.
It means a lot to hear that our conditions, execution, and overall structure feel trader-friendly to you. That’s exactly what we aim for, a system that supports real traders instead of working against them.
We truly appreciate your trust in Capital Chain.
Kind regards,
Capital Chain Team
The best propfirm
Everything under Capital Chain is best, from buying of propfirm to getting the account straight to funded and kyc process all went smoothly. The payout process works fine as I got my first payout from them.
The server also works with just few gap unlike other propfirms
Choose Capital Chain and experience peace. The rules are favourable and no hidden rules
26. Dezember 2025
Antwort von Capital Chain
Hey Adeyera Tobi ,
Thank you for sharing your experience with Capital Chain. We’re happy to know that everything from purchasing the account to KYC and receiving your first payout went smoothly for you.
Your feedback about our servers, fair rules, and transparency is exactly what we strive to deliver. No hidden conditions, just a clean and reliable trading environment.
We appreciate you choosing Capital Chain and wish you continued success ahead.
Kind regards,
Capital Chain Team
Very Transparent indeed
Very Transparent indeed, best customers support & fastest withdrawal
2. Januar 2026
Antwort von Capital Chain
Dear Md Shahinul Islam,
Thank you for your kind words and for recognizing our transparency, customer support, and fast withdrawal process.
Providing clear rules, responsive support, and smooth payouts is exactly what we aim for, and your feedback confirms we’re on the right path.
We truly appreciate your trust in Capital Chain. If you ever need assistance, our team is available 24/7 via live chat or at support@capitalchain.co
.
Kind regards,
Capital Chain Team
This is the best prop firm with the…
This is the best prop firm with the fastest customer service team in the industry i love it.
1. November 2025
Bewertung ohne vorherige Einladung
Antwort von Capital Chain
Thank you for your kind words Kasim and for taking the time to share your experience. We’re really glad to hear that our customer support stood out for you. Providing fast, reliable assistance to our traders is something we take very seriously. We truly appreciate your trust and support.
The best new prop, it's not a debate
I wanted to wait till I got a payout to give this review, Capital Chain is the best prop I've worked with so far, I got a free $5k account, passed both phases, somehow hit the 3% risk per trade rule, I thought I was done, they emailed me a week later, and gave me a second chance with a live account, to be honest I was so flabbergasted, I gave my best and requested a payout, it was denied first due to some error, but then, I reached out to support, and explained with proofs why that was a mistake, and it was rectified, and my payout was sent on a weekend.
I only have good words for Capital Chain, and I know with this level of honesty and work ethic, it's only up from here, much love and keep it up
16. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Capital Chain
Thank you for such a detailed and honest review Josephat . We truly appreciate you waiting until your payout experience to share your feedback. It’s great to hear about your journey — from the free 5000$ account to passing both phases and ultimately receiving your payout.
We also appreciate your patience and communication with our support team during the clarification process. Transparency and fairness are core values for us, and we’re glad we could resolve the situation correctly. Your trust and positive words mean a lot to the entire Capital Chain team. We look forward to supporting you further on your trading journey ahead.
Capital Chain provided me with a free 5K account
Capital Chain provided me with a free 5K funded account, and the entire process was smooth from start to finish. I successfully passed both Phase 1 and Phase 2, and my live account was activated instantly. The platform feels reliable and well-structured. I’ve already received payouts twice, which adds a lot of trust. Overall, a solid and trustworthy prop trading firm.
24. Dezember 2025
Antwort von Capital Chain
Thank you for sharing your experience with Capital Chain. We’re happy to know that your journey — from the challenge phase to receiving payouts — has been smooth and satisfactory. Your trust motivates us to keep improving and providing the best possible experience for our traders. Wishing you continued success ahead!
My Honest Experience for Capital chain
My experience with Capital Chain has been truly outstanding. Their rules and free account opportunity genuinely changed my life. After successfully completing the tasks, I was granted a free account, which I passed and then secured a funded account.
Once funded, I applied for my payout on 1st December, and I received it on 4th December after completing two interviews. I believe this was a one-time process, and there will be no interviews in the future.
The payout process was smooth, transparent, and reliable, and I am very satisfied with the overall experience. I truly hope that the excellent service and support I’ve received so far will continue in the future as well.
Thank you, Capital Chain, for this amazing opportunity 🙌
4. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Capital Chain
Thank you for sharing your honest experience! We’re thrilled to hear that your journey with Capital Chain has been smooth, transparent, and rewarding. You’re an amazing trader, and we truly value having you as part of our trader community.
Scammers
Please please i request you never waste your money to buy account from capital chain.
I have all proofs its scam me.
Its breach my 650$ live account by violation of rules but iam not break any rule fully scammers propfirm..
10. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Capital Chain
Dear customer,
Thank you for taking the time to share your feedback with Capital Chain. We take all concerns seriously and would like to clarify the situation based on our system records.
Your account has already been reviewed in detail, and the breach occurred due to violations of the Floating PnL (Equity) Drawdown rule. Our system recorded the following breach events:
• Nov 27, 2025 – 2:56 AM
Equity: 5201.66
Balance: 5355.92
Open PnL: -154.26
• Dec 10, 2025 – 1:01 AM
Equity: 4839.45
Balance: 5032.95
Open PnL: -193.50
These records clearly show that the floating drawdown limit was exceeded, which resulted in the account breach in accordance with our trading rules.
Your claim that the 3% Floating Drawdown rule was not communicated is not accurate. This rule was shared publicly before your breach through:
• An Instagram post dated Nov 12, 2025
• A pinned Telegram message
We maintain full transparency in our rules and ensure all traders have equal access to important trading conditions before trading on our platform.
You can connect with us at any time through our 24/7 live chat support, or reach our support team via email at support@capitalchain.co
if you have any general questions.
Kind regards,
Capital Chain Team
很多平台都是浮动回撤太难了
很多平台都是浮动回撤太难了，这个平台采用了静态回撤这个对我来说真是太好用了 我我已经第一次提款到账了 谢谢贵公司给的机会
5. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Capital Chain
We’re really glad to hear that you’ve already received your first withdrawal successfully!
We will continue working hard to improve our services and provide every trader with an even better experience.
Thank you for your trust in our company. Wishing you smooth trading and steady profits!
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